Stay away from this company, they are a scam. They came out to fix my door which was just opening a little out of alignment, and they proceeded to sell me overpriced parts which didn't fix the issue. Stay away from this company! read more

Terrible company. I was overcharged for a repair and an added remote keypad. My invoice said there was a 10-year warranty. When the keypad stopped working I called to have them fix it. Two guys showed up on an unmarked van and they said they would replace it for $750. I told them no. Subsequent efforts to get the company to come fix it went nowhere. Follow up phone calls asking for management to call ended with them blocking my number. They also didn't reply to the BBB-which was useless since it apparently nothing when a business doesn't respond. DO NOT USE THIS COMPANY!! read more

Last year we needed a garage door replacement, I called this company and they sent someone to replace the door. They were the first company I called so I have no idea how much a new door cost, they came, they were so nice, charged me and left. I called them this Tuesday 11-23-2021, and told them my remote does not work and I cannot open the garage door anymore. They said they will send someone to look at my garage door on Wednesday (the day after) between 12-2 pm. NO ONE SHOWED UP. So I called them a few times, left a voicemail, I even sent a text message to one of their employee, NO RESPONSE. On Friday I tried to call them again and see if I can reschedule again, but they blocked my number!!!!! When I call from another cellphone, it rings and everything, but when I call from my phone, they blocked me. WORST CUSTOMER SERVICE EVER. DO NOT DO BUSINESS WITH THEM. VERY RUDE. read more

This is a scam operation. Total crooks. They show up, do some work, over-charge you, and THE VERY NEXT DAY the door isn't working. They gave me THREE different times, dates that they would come back to fix it. All three times they never showed up. Oh well, on to the Better Business Bureau and the AG's office to file formal complaints. read more

Garage Door Service - BUYER BEWARE! - Garage Door Services Near Me - Charlestown, Massachusetts

Absolutely awful company. Price gouging, substandard parts and wholly disreputable business that does not stand by their work. ***Hire at your peril*** Used them to replace a broken torsion spring on the garage door (and replaced the other spring as recommended). Technician required payment in cash. One of these replacement springs broke within 60 days of the repair. Despite multiple calls to this company over a period of 3 weeks, they have not stood by their work and done a warranty repair. Just had another (reputable) company come and do the new repair. Come to find this first company used mismatched springs and cheap plastic bearings where metal bearings are standard. The reputable company charged less than half the price of this shady, fraudulent place. read more

Be aware! This company has put companies of various names in cities like Waltham to trick less experienced customers. You end up getting rude, intimidating technicians that over charge you by a great amount. If you get a quote from GDS with a phone number of 888-338-3667 before you get your service done, do NOT use them!!! The technician is about to scam you! read more

I believe they are an UPSELL SCAM. Really quick and disreputable sales tactics. They upsell every little item. In the end they sold me a LiftMaster 8165W which is the lowest contractor grade, for (are you ready) $1,224.00. It lists on AMAZON for $255.72. It took they under 20 minutes to install. I thought they were putting in a complete replacement for my opener. NO.NO.NO. Want an external keypad? It would have added $250.00!!! Want a new rail it's $350.00. I passed and got just the motor. THEY ARE A SCAM! RUN, DO NOT WALK, TO A REPUTABLE COMPANY. Then in the end they want a check NOT made out to GDS LLC. It was to be made out to ELERON GIBS!! Some individual I never spoke to. No written warranty but lots of talk about 7 years warranty. Just take their word for it. Nothing given to the customer. WOW! read more

SAME EXPERIENCE FOR ME AS WELL: This is a scam operation. Total crooks. They show up, do some work, over-charge you, and THE VERY NEXT DAY the door isn't working. They gave me THREE different times, dates that they would come back to fix it. All three times they never showed up. Oh well, on to the Better Business Bureau and the AG's office to file formal complaints. read more

BEWARE - SCAM ARTISTS - Scammed my elderly parents. DO NOT USE this company and I use that term loosely. We thought we were using a local business and still not sure where they came from. They charged my elderly parents over $1,400 - it is sickening. DO NOT USE only wish I could have stopped them from scamming my innocent parents. DISGUSTING!!!!! read more

DO NOT USE THIS COMPANY! The guy, Sagi Elbaz, came to my home to fix the bracket. This cost me $300.00 He put screws in, that keep falling out. When I finally reached him, he said it would cost me $175.00 more to fix it and that he could come back, days later. HE NEVER CAME BACK! read more

Scammers. Business operates under a number of other names. I ended up calling All City Garage in what I thought was in Cranston RI. Turns out it is these guys. My review for both: https://www.yelp.com/biz/all-city-garage-door-repair-cranston read more

If I could give zero stars for this company I would. We booked them for service in July 2020. They serviced the opener and we bought two remotes from them. One of the remotes stopped working after a week. We had to call more than once to get them to come back out. Their solution was to change the battery. However they dont carry any batteries with them so I had to go digging in my garage to try and find one. Fortunately I found one so we replaced it. Remote worked ok for a week then gave up again. By this time it was late Fall and we kept calling but nobody came out. We finally got somebody out in Feb 2021 and their solution - change the battery. Despite explaining that we had tried that they said that the warranty had expired on the remotes and they would not replace the faulty one. I still have the receipt from the work done in July and the tech had written 2 year warranty on the receipt. Their excuse was that the warranty was for the service and not the remotes. All in all a very disreputable business and one I would avoid at all costs. Do not trust the positive reviews you read. I cannot imagine they are real. read more

They showed up and did an excellent job but beware they are very expensive $720 to replace two springs and expected a tip.

Stay away. They charged $209 labor for 12 minutes of work. They then wanted me to send a picture of my license and my credit card.

Unfortunately I had a similar experience to the 2 reviewers who gave 1 star. I was duped plain and simple. Meir came to my house and replaced broken springs. He charged over $500. When the door would not close fully, I was told the sensors were broken and would cost extra. I asked how the sensors were broken and was told that "it must have happened when the door came down" but I told him the spring broke overnight while the door was closed. When I never heard back from Meir, I did my research and saw these reviews. An expensive lesson learned! read more

BUYER BEWARE!!!!! Ps: the review by MOR B. Is the owner of the company so that review does NOT count. These people are scam artists. Has multiple businesses under different names, and different .phone numbers. (866) 707-9393 and 1 (888) 338-3667, http://www.infinitygaragedoors247.com/, www garagedoorss.com. Every time I called I get a different name, different company on the voice mail and the person who answers the phone refuse to give their name. Disappointed . I called Infinity garage doors on April 18th as my garage door couldn't open. An appointment was schedule to have someone come out the next day at 9am. By 11 am no one had showed up. At 11:30am the contractor who was supposed to show up called to advised that he can't come as he's having car problems. He said the company will send someone out at 1pm. I immediately called back the service line to advise as I had already waited so long for Someone to show up and now they wanted me to wait another two hrs. finally another contractor showed up about 30mins later.. He looked at my garage and said, the reason your garage is not working is because it needs two springs, four pullies comes with tune up and two cable cost will be $480. 30 and will take about 40 mins garage. It was about 25mins later and he was done doing these changes and the garage door still not working. He said oh it's probably your sensor. Now this is going to cost an additional $50. He replaced my existing sensor and it still wasn't working. By this time it was already 1hr and 45mins. And it still wasn't working. He then removed the new sensor which was positioned at the bottom of my garage doors on each side as it did not work and placed it on my garage motor in the ceiling and it still didn't work. I advised him it could be the wires and perhaps all the stuff he replaced didn't need to be replaced. He assured me that it wasn't the wires or the motor. I watched him play around with the new sensor and the wires and after about 2hrs and about 30mins the garage door was working.  Amongst all the other issues above, here's the problem, now my garage has no safety sensor. Prior to the contractor removing the sensor from each side of the bottom of the garage, if my pets ran under the door the sensor light triggered the door to stop, now, the door does not stop. Yesterday my dog merely escape being trapped under the door. I've called the company as not only did I think I was totally overcharge for simple things as springs, pullies and cables but a tune up that I never saw, but nothing was done as I was referred back to the contractor. The contractor everytime I called was aggressive and was upset that I called the company. Needless to say, I'm upset that I was over charge or taken advantage of and that potentially a member of my family including my pets could be hurt due to no safety sensor for my garage door.  I called again and spoke to Mor the owner who assure me that it will be fixed. His representative came and spent 15mins and said he does not know what's wrong. I called the owner again and was told he's out of the country in Israel and will be back in a week. It's been three week, no calls even though I've called several times. These people are dishonest, deceitful and provide bad customer service. I paid $480 and my garage is still broken. read more

I called them to fix something that supposed to cost me a lot of money , and the service was excellent !!! That guy told me that it's not a big deal, something small that he can fix right away, so he helped me to save a lot of money! While other places want more. For sure if I have a problem again, I will call to them! Fast, honest, and excellent service! read more

DO NOT USE THIS COMPANY! The first review by Mor B. is laughable because he is indeed the owner (garagedoorss.com). The 2nd review by N.C. is on point as I had an uncannily similar experience. This company is indeed very shady. They screen their phone calls, never get back to you if you have a complaint about the service. They are also not very good at fixing garage doors properly, and they will leave a mess in your garage. The owner is also VERY aggressive. One torsion spring broke on my garage door. It seemed like a simple fix to me. GDS sent a technician named Meir DaBush. He was polite, but he does not know how to fix garage doors. He came to our house 3 times (!) during the course of the week. Each time he failed to fix the garage door. He tried several different springs, but could not get it to work. Each time he told us something else was wrong and needed to be replaced. At first it was just the springs. Then it was the springs, the pole that holds them, and a spool, which it turns out he broke while trying to take it off (he dishonestly denied this). Then the safety sensors, which worked fine beforehand and are separated from the broken spring by several feet, stopped working. He finally installed 2 new springs. The springs lifted the door, but I was surprised that they were of different sizes. Of course now we had a garage door that did not function properly because the safety sensors were broken. We paid over $600 for the springs, a new spool (which GDS broke), and labor. Meir said he would replace the sensors for $75. He came the next day to replace them, but the sensors he brought did not work. He then said that is was necessary to replace the garage door motor because it was old and it was difficult to find sensors for it. I said no, and he agreed to look for sensors that would work. After days of being nonresponsive, I called another company to fix the sensors. I also lost faith in GDS, so asked the company to evaluate the other work GDS did on the door. The second company said that just about everything GDS did was wrong, and they were surprised that they could be so uninformed. First, the springs were of the wrong size for the door, and the load was not balanced properly. As installed, the springs were likely to cause damage to the door over time. It also represented a safety hazard. The spool that Meir replaced broke because he hit it with a hammer to remove it from the door. One of the cabled on the spool was wrapped about 10 times too tight. The wires to the sensors that had been on the door were cut. The "new" sensors he put in were actually older pieces of equipment, and the sensors did not even match each other. The charge for the springs was about double what it should have been. The second company also said that almost everything GDS touched should be replaced, and the technician was horrified by the lack of professionalism. They also mentioned that they have gotten calls from other customers who had similar experiences with GDS. I have since gotten quotes from 2 other companies (3 in total) for fixing the garage. Each has independently provided similar feedback about the work GDS has done, and each has said that GDS has overcharged us by about double for the work. When I complained to Meir, and then to the owner, they each got aggressive and said that everyone else was wrong. They started playing games by not answering my phone calls when I tried to resolve this issue. They should be ashamed of themselves. Do not use this company, as there are plenty of better options in the area! read more

i spent a lot of money with this company the door opened fine for a day . i called back to have them come look at it they told me they would call me back well after 2 hours of waiting still got nothing i searched my phone and called the technician that came to my home .told me he would try to come tomorrow or maybe the next day or day after that. i tryed calling the company back but now they do not answer.bad customer service read more

GDS/Mor Tech (but who knows as they go by several different names; should have been a red flag). The technician came to my home in June for a squeaky garage door that was not really closing that well. He replaced (4) pulleys and charged me $260.00. On the bill it says the pulleys cost $65.00. My husband was understandably furious that I paid that much to fix the door for seemingly very little being done, but we were in a bind. The door did go up and down for a few weeks and then it stopped working completely. When we returned from our summer vacation, I called another vendor because I knew they had taken advantage of me, but I didn't realize to what extent. This was confirmed by the new and reputable garage door repairman whom I recommend highly (Bridgewater Overhead Door), who said there were 90lb springs on the door, which apparently is completely inadequate and it requires 25", 120lb springs, which he installed on both sides. In addition, Doug said that GDS/Mor Tech installed a used pulley on the left side and completely ignored a frayed cable on the right. He also adjusted the cable pulley on the right side of the track and the "limit travel on the opener." All this for for $135.00. GDS/Mor Tech put on the bill that it guarantees its work for 2 years, but I would never have them back to my home. I emailed them and asked for a refund - surprise - no response...next call to the Attorney General of MA! read more