If I could give zero stars I would !!! They were recommended by Angie's list. I requested a quote,…read moreand someone called to schedule an appointment. The service technician arrived on schedule and gave me an overview of the product. I informed him that I have a few people coming out, and I will get in touch with them when I make a decision. I told them to email me a quote. Within thirty minutes after he left, I got a call from the office from a very irate man who was screaming at me that his technician didn't come out and do a quote and I squandered their time because they only came out to install. I will not suggest this company they are really rude and disrespectful!!

Our garage door opener went kaput after 27 years. Called Garage doors plus, as we've had them out…read morebefore, and they were out to our house within a few hours. They replaced the opener, pointed out some other issues and repaired them and gave us a reasonable price. The men were professional, approachable and just plain nice. Cleaned up well and gave us followup information if we need it. Very impressed!

Service was simply exceptional! I had started with another company, who was very unresponsive and…read morevery unprofessional. It was on one of the coldest days in history. The garage door guy arrived less than an hour after I called, fixed the problem, and all for less than the original company quoted me. I would highly recommend them!

I called The Garage Door Guy based on a referral from a family friend. I wish I hadn't. They get a…read morestar only because they promptly call you back and are pleasant to talk to. Besides that, I would not recommend them. They started before I got home, diagnosed the problem incorrectly, "fixed the non issue", and realized their error only after I got home and assured them that wasn't the issue. Which after speaking to me they agreed with. They reset it, which took 2 minutes and required pushing a total of three buttons twice. For that I was charged $120. Then, when the problem reoccurred within two weeks I called the manufacturer and was told it was the travel module and I could replace it myself easily and the part was $18.12, or I could get one on Amazon for $25 ( I looked and that was Amazon's price). I spoke with Tim to see what they would charge since it seemed like an easy fix and they hadn't fixed it for the $120 I had already paid. I was told they would do it for $250! When I told him the part was $18, he sounded shocked I knew that and told me he couldn't get it for that. Apparently this company isn't able to source parts at market value.....? If I could get the part he would charge me $100 to put it in?? So, if the labor is $100 and the part is $18-$25.....where is the remaining $132-$125 coming from? This doesn't even make any sense. He also asked me what they charged me the first time. The employee that was out said that was their base rate, but speaking to Tim I got the impression that they don't have one. I ordered the part for $18 and it took me under 10 minutes to replace the travel module. It fixed the issue and I have zero experience with anything mechanical. These guys were going to vastly overcharge me at $100, the $250 is just them swindling someone they thought had no idea what it would actually cost to replace that part. These guys are dishonest and untrustworthy. I would recommend you find an honest company and run the other way when it comes to this one.

Called on Thursday to ask about a new garage door opener and they came out and had it installed in…read moreno time at all!!! Very pleased with the whole experience!! Highly recommended!!!

Fixed our broken garage door spring. Very friendly, great communication, timely and high quality…read morework. I would definitely hire again. I strongly recommend this company!

Be aware he sold this business to A1 . They don't tell you when you schedule with them that the…read morebusiness has changed . They now charge you 59 dollars for just coming out and tried to tell us we have to pay 1,000 for one broken spring . We said that's robbery he called his boss and said oh ok 400 no warranty. We sent him on his way . Only use this company if you like to get ripped off.

Went to the gym early this morning and noticed my garage door closing oddly. Upon return home, I…read moretook a look and saw that, somehow, the J-arm had come disconnected from the door. I was able to reconnect it, but having never encountered something like this before, I wanted to get the door checked out by an expert. I called around to a couple of companies and appreciated The Garage Door Guy being able to send a tech within a couple of hours. Upon arrival, he quickly diagnosed the problem -- the opener and door being improperly installed. The technician was able to adjust the door and opener so it would work again and provided pricing options to have a new door installed. Cost to have the existing door repaired and the quote for the new door seemed very reasonable. I've found my garage door service shop, that's for sure!

Just did business with Crawford for the first time. HIGHLY impressed and satisfied. Gentleman…read moreshowed up at scheduled time. Personable, knowledgeable, and competent. Fixed our problem for far less than I anticipated. HONEST! Very satisfied. Highly recommend!

I called Monday and got a service appointment as fast as Wed. Garage door was malfunctioning. Ron…read moredid an amazing job, very VERY thorough, and even realigned the prior companies installation of the mechanism as it was pulling out from the wall board. Very reasonable price, Extremely efficient professional and TOP notch customer service!!!! HIGHLY recommend them. This is my 3rd encounter with Crawford doors (as I used them at old house too) and have always been very happy!!!

On 7/23/2024 I signed a contract with BlackHawk Garage Door and paid a 50% deposit for the purchase…read moreand installation of a new C.H.I. Planks Cedar garage door. The salesperson, David Schaffran, informed me the lead time would be 6-8 weeks. On 9/23/24 a two-person crew from BlackHawk Garage Door came to my house and installed the new garage door, tracks, spring, and opener. The installation crew realized there was one damaged section as well as two other sections of the garage door that didn't have the correct color trim. At no point during the two-month wait did BlackHawk Garage Door notify me of any issues with the garage door, nor did the technicians notify me of the obvious problems until after installation was complete. They had already removed my existing garage door, tracks, spring, and opener, so I had no option but to wait for them to fix these issues with the new garage door sections. After the installation crew left, I called David Schaffran to inquire about these issues. David said he would get back to me later on 9/23/24, but never did. I emailed BlackHawk Garage Door's management the following day to get their resolution plans. The purchasing manager, Brandon Myers, responded claiming this was a warranty issue with the supplier, C.H.I. Garage Door. Brandon told me we were fortunate to be getting all four sections of the garage door replaced through warranty. This is not a warranty issue. This door was not to the specs I ordered per our contract. BlackHawk Garage Door knowingly installed a wrong and partially damaged door. Brandon has repeatedly assigned the blame on the supplier and insisted that BlackHawk Garage Door has done the best they could, glossing over the fact that BlackHawk clearly failed to properly inspect the door. I have had to inquire several times to get a clear answer as to when I would have the correct garage door installed at my home. The most information he provided was 4-5 weeks lead time for the replacement garage sections, and that the installation would be prioritized. After more than five weeks of waiting with no updates, I followed up again through email on 10/30/24. Brandon Myers responded claiming the replacement sections were backordered not once but twice, first on 10/11/24 and again on 10/24/24. I was never informed by BlackHawk Garage Door when these events took place. The revised ETA is now allegedly the second week of November, 2024. BlackHawk Gargage Door has been disrespectful to my time and property and has not performed on our contract. They have never taken responsibility, and their communication reflects a smug arrogance that they're doing me a favor even when it's their wrongdoing.

Quick fix to broken spring. I called at 7:15, Brian had me…read morescheduled the same day for between 9 - 11. Tanner showed up at 8:45, found the problem and a half hour later all was fixed. This is the third time I've called Black Hawk AAA and they have always been fast and fair. What more do you want?

I would like to thank you Scott from 'Allen Anderson Garage Doors' business for his excellent and…read moretimely work on my garage door problem. It was a pleasure to have a business with you, Scott! Many THANKS!

I had a mishap with my new driver (daughter) and the garage door. Allen Anderson was quick to…read morereturn my voicemail, left in the evening and Audra called first thing in the morning. She was so helpful on the phone, friendly, and understanding of the urgency. Scott came out and was able to save my door and rehang it and get it working safely and I think quieter than it was before :) He too was friendly and considerate! Overall great experience - would highly recommend!

Great job!!! Mike was knowledgeable, very friendly, and took the time to help me prevent the…read moreproblem from occurring again. Thanks!!

Mike is rude and sloppy. Left a mess in garage bolts and screws on floor. Old spring hanging from…read moreceiling. Door came off track. Called to fix it and appt. At 830. Showed and left by 810 with out fixing it. 3 days later another appt. 930. Waited from 9 till 10 then realized he was alread there. No call to either of us. Screamed on phone. Very rude ass. Wouldn't recommend for anything.