Quick response and quick repair on a garage door that wouldn't open properly. Highly recommendread more

I called about the cable being loose on my garage door. I got multiple quotes through Yelp. While…read morethey do not offer online quotes, they do offer to come out to give a free estimate. I had them come out and they looked at the issue and gave a fair quote. It was one of the lower ones I received. They did the work and also gave me a one year warranty. I'm happy so far and would recommend them.

Very efficient and upfront with what needs to be replaced…read more Very nice. Highly recommended.

Asked for a quote to replace a $5 part and they said the best they can do is replace the garage…read moredoor opener for $500... they should change their business name to next hour garage door replacers rather than garage door repair... Edit: after leaving the review above and only one Star, I received a call of why they just quoted a replacement vs a repair, stating that other parts of the opener will probably go bad and I will eventually have to replace it. But I might recommend that the business state that in the opening quote in the first place instead of just coming out and saying I need a new opener... I'm still passing on this business.

I had an "issue" w/my garage door so I reached out to Ace Garage Doors to inspect. I spoke w/Casey…read moreon the phone, and he couldn't have been a nicer guy. We set up an appointment for later in the week and he arrived at the scheduled time on the dot. He quickly assessed the situation and let me know there was no issue and that it wouldn't be worth the time and trouble to fix it and not to worry about it. He was nothing but polite and cordial during our brief interaction. He will be my garage door guy going forward with no reservations. Highly recommended!

Responded extremely quick . Upfront fair pricing and a great value to remedy the issues presented…read morevia photo and video with the garage not being able to open and close. We will definitely be contacting soon to discuss a bigger project.

I had a bad experience with a different garage repair company and called Garage Door Doctor instead…read moreafterward. They diagnosed my issue from a video over email, told me it would cost a fraction what the other company told me (I mean literally 200 dollars versus nearly 2000), and gave me other options for a more permanent fix. Great experience and I'd absolutely use them again.

First off, I tried to book a company that could fix my garage door within the day. Not only was…read moreAlex quick to respond, he sent his repairman within 10 minutes. Fortunately i knew what the possible problem was, so i asked for price quotes for that issue. Garage Door Doctor was not the lowest price, but I know I got my moneys worth. The piece of mind that comes with trusting your repairman and their company you hire, is priceless. By the way, the price i paid was the second lowest price quoted, many were much more. The repairman Daniel, was knowledgeable and assessed my problem right away. He gave me two options on fixing my problem and gave his recommendation on which is best, he gave me price breakdowns for both solutions and was very polite and efficient. I definitely recommend Garage Door Doctor for any garage door problem. I am very happy I chose this company and will call them for future needs.

UPDATE 1: Review #931 2026-023…read more During 12/2025, I worked with Ben from Mike Stevenson Garage Door Repair to replace my garage door opener because of stress likely from unbalanced operating torsion springs installed by POGDS (refer to Review #830), & it may cause operating issues with the new Chamberlain garage door opener. It's barely been a month & true to Ben's word, the new garage door opener is starting to have minor issues from PODGS mismatched torsion springs that was installed in 12/2024. Ben said I could reach out to him directly, & scheduled the springs replacement on Sunday, 02/01/26 & also added a keypad so I don't have to carry to remote with me (our garage isn't attached to our townhouse). Good timing too... MSGDR is currently running specials on garage door repair/installation (15% discount), springs repair ($100), spring repair/installation (15%), new garage door opener ($50)... whoohoo! Ben installed the new torsion springs (225 on 27) & new keypad in 30-mins., & I choose a 4-digit passcode & tested it to make sure everything is in working order before he left, & saved it in my iPhone's PW app in case I forgot. The following morning (02/02/26), I tried the keypad (3x) & it didn't work; luckily I kept the remote with me so I can access the garage. Whew! I texted Ben & he responded within minutes, & reminded me to include "0" after the passcode... nothing. ＼(｀0´)／ He was busy with a client & couldn't talk me through resetting the passcode by phone, & will get back to me in 30-mins. While waiting for his call, I tried following the instructions that he provided yesterday & I couldn't reset it. While opening the garage with the remote, I heard a loud snap/crack, then the door closed & I was trapped because the door wouldn't open. I had to use the emergency release cord to let myself out & asked Ben to send someone; I also called Mike to let him know & sent a text for an electronic trail. Ben was able to get Adam here within 30-mins. after our last text. See how responsive & responsible this company is with their clients?! I'm assuming Adam was speaking to Ben over the phone (not sure of the language), & re-sync my garage remote (my husband's may also need this) & reset the keypad's passcode (tested it 3x: 2x to open, 1x to close, & used remote for the 2nd close). Prior to leaving, I wanted Adam to double-check the torque/tension of the cables from the loud snap I heard earlier because it sounded unusual & off, but he seemed to think it was ok. I mentioned this to Mike via text, & of course, he said they'll send someone out if there's any issues. Garage Door Springs 101: The spring size determines the necessary tension (inch-pounds per turn or IPPT) to safely & smoothly counterbalance a door's specific weight; while proper sizing, based on wire gauge, coil diameter, & length, ensures the door remains balanced, prevents excessive opener strain, & maximizes the spring's life cycle. Yes, there are valid reasons for installing 2 different sized torsion springs, primarily designed to achieve perfect door balance. MANUFACTURERS may use different sizes to manage specific weight distributions, with larger springs often managing lift & smaller ones controlling weight, ensuring the door operates smoothly. Reasons for different-sized springs include: optimal balancing (garage door's weight might require a unique combination of wire gauge & length that cannot be met by 2 identical, standard-sized springs... mine's a standard door), manufacturing/design requirements (doesn't apply to my door), modifications (N/A), improper previous repair (not sure on this because my husband didn't check the technician's work or the old springs before/after replacement). Hopefully, Ben corrected this & our garage door will function seamlessly for the next decade or so. This is a company that's responsive, usually within minutes, to your texts & calls, & technicians may be available same day or within a couple of days, & works with you to ensure that you're 100% satisfied with their service (twice they came back either same or next day to address my concerns). If you're looking for a PROFESSIONAL, KNOWLEDGEABLE, & CUSTOMER-ORIENTED garage door service provider, I highly recommend Mike Stevenson Garage Door Repair!

Very professional, helpful, and extremely quick! The entire experience was seamless from start to…read morefinish. They were friendly, knowledgeable, and took the time to answer all of my questions. I truly appreciated their excellent customer service and would highly recommend them to anyone looking for reliable and efficient service.

Called at 1:00pm Monday (1/20), a holiday, and Eric was out at my house at 4:00 the same day. Job…read morewas finished by 6:45. Broken spring (original), and all hardware replaced. Eric came back on Thursday to make a small adjustment. Company was communicative, great with follow-up, and efficient. Very happy and would recommend.

It's not Tonys; it is called GDI, a large national company, and not a small, locally owned,…read morefamily owned business..that being said they were prompt, and professional, i found their pricing to be quite high which is why the 3 star rating ..obviously i did use them

Great Service Great quality…read moreFair value Helpful staff Prompt Good showroom Convenient location, close to 110 Excellent.

I didn't have the best experience with the tech, I felt pressured into letting him fix my door…read more... he locked himself in... ( I feel, as a tactic to sign... note I was NOT fearful for my safety).. I feel like I was overcharged and he did not clean up after himself... I should have gotten other quotes ...

This company should be your first and only call. I called…read morethe office manager was extremely professional. She was able to give me a price over the phone. Rudy the owner was out at my house 30 minutes after the call. My garage door needed some other repairs and he was able to do it under the same quote. Old school customer satisfaction 5 stars Alan Rodriguez

Needed a repair on a Saturday. Called and left a message, the call was returned within 5 min…read more Came out within the hour. Great service and the garage was fixed with no issues. Very professional and also helped hook up to the garage WiFi (which I didn't know it had) and helped reset my code. Very knowledgeable and very helpful. Price was great. Would use and/or recommend for any garage service. Also helped fix other routine maintenance that needed attention as well. Great service!