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    D&D Garage Door

    4.0 (1 review)

    Services - D&D Garage Door

    Automatic garage door installation

    Garage door or opener repair

    D&D Garage Door Photos

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    2 years ago

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    Garcia's Garage Door And Repairs

    Garcia's Garage Door And Repairs

    4.9
    (160 reviews)

    Once again, Garcia's garage installed a new garage door panel opener. Very quiet very easy to…read moreoperate at a very fair price. Glad we found them! GREAT timely service for , and we have used a couple other companies in the past. We won't need to again

    I initially had a very positive experience with Ernesto. I needed someone to come out quickly, and…read morehe was able to schedule me on a Sunday, which I genuinely appreciated. Unfortunately, things went downhill after that. He came out, said he repaired the garage door, and left. Shortly afterward, I discovered the original problem had not been fixed. The garage door still would not close, which was the entire reason I called him in the first place. I called to let him know the issue was still happening and had him speak with my brother, who was at home at the time. He immediately suggested that I had touched or moved the sensors. I did not appreciate being blamed for the issue, especially since neither my brother nor I had touched anything. More than a week later, the garage door was still not working properly, so my brother contacted Ernesto again. He agreed to come back on Monday morning and said he would make himself available. Because of that, I stayed home waiting and rearranged my schedule, including picking up my car from the tire shop and attending a chiropractor appointment. When I called in the am to confirm his arrival time, he told me he would be there between 11:00 a.m. and 12:00 p.m. By 12:40 p.m., he still had not arrived, and I had received no communication that he was running late. I called simply to let him know I needed to step out briefly and would be back around 2:30 p.m. Delays happen, and I would have completely understood if he had communicated with me. At approximately 1:20 p.m., he texted saying he was about 35 minutes away. The problem was that he already knew I would not be back until 2:30 p.m. Rather than working with the schedule I had communicated, he expected me to rearrange my day yet again after I had already spent the entire morning waiting for him. As a result, I had have my brother go to the house and accommodate a repair that should have been completed correctly the first time. What made the situation even more frustrating was his reaction. I was not upset that he was running late. I simply wanted communication. Instead of acknowledging the delay, he became defensive and started talking about how he needed to get paid on the job he was currently working on, did not want to work past 4:00 p.m., deal with traffic, or work late. None of those issues had anything to do with my call. I was simply letting him know when I would be available. He then complained that this is why he does not give customers arrival windows and said that next time he would not provide a timeframe at all. Throughout the entire conversation, I remained calm and flexible. I honestly did not care whether he came Monday, Tuesday, Wednesday, or Thursday. My only expectation was that if he gave me a timeframe, he would either honor it or communicate if something changed. The issue was never that he was late. The issue was the lack of communication!and the defensive attitude when I tried to coordinate a solution. Waiting all morning is frustrating, but what was most disappointing was being treated as though I had done something wrong simply for asking for an update. Based on my experience, I did not appreciate the lack of professionalism, the defensive attitude, the poor communication, and the unwillingness to be flexible when scheduling issues arose. What makes this even more frustrating is that the original issue was never properly resolved, and the situation ultimately ended up creating additional inconvenience for me. Had the repair been completed correctly and communication been handled professionally, this entire situation could have been avoided.

    L & S Garage Door

    L & S Garage Door

    4.9
    (627 reviews)

    Great service. Friendly, arrived on time, and did a great…read morejob. My garage door completely stopped opening, and it turned out that a piece had snapped and stopped the entire thing from moving to open the door. L&S took care of it and now it's working great. Even redid the lock and fixed a missing bolt for me. Highly recommended.

    One of my garage door cables became undone. After watching a few YouTube videos and fixed it, the…read moreother side came undone! After all the frustration, sweat and cuts on my hand, that's when I realized that one of my garage door springs had snapped in two, I gave up and found this company. After speaking with Blaine, he was able to send out a guy the next morning between 8-10. I had called back after our phone call and left a message requesting if they could either call or text when they were 15-20 mins away just in case I was out running errands or busy on a call at work. That didn't happen. I was out doing an errand. Around 8:45 Adam shows up and I'm not home. Luckily I left the side door open for him to inspect everything. I rushed home and spoke to Adam who inspected everything he said yup, for sure our spring needed to be replaced. We also had him change out both garage door cables too. After about 30-45 mins Adam was done! Boom! Garage door was able to open no problem! Adam was kind enough to give me a quick 101 on how to maintain our garage door too. I'd give this company 5 stars because of how fast and efficient Adam worked. Only thing I would have knocked off for was if they could've just shot me a quick text/call on their way over. I get it, they give a 2 hour window, but there's a lot that could be done within 2 hrs especially if you have to work.

    D&D Garage Door - garage_door_services - Updated June 2026

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