I have been a Dicks Sporting Goods customer for decades. A matter fact, the first one that I can…read moreremember shopping at was over 20 years ago in Miami. I bought a pair of sunglasses that I still have to this day. I miss the location in VB Town Center. It was one of the best, especially when it had the Rockwall. An employee named Darren ran the Rockwall almost 20 years ago and he works at the Lynnhaven Dicks store in the shoe department. My daughter needed new shoes for a camping trip and Darren, as usual was awesome! Lots of great knowledge and advice and patience. She found some New Balance that was perfect and the right price. Darren's customer service skills are unmatched and I'm so glad that he was there to help us. The chain carries a lot of name brands like Adidas, Nike and Hoka's. The overall store in my opinion has not been as strong, but the selection has been every bit as good. They like others have cut back on staff and it can be challenging to get help when shopping. Customer service is not nearly what it used to be. When checking out the cashier was downright not friendly. So this four-star is much more about a single experience with Darren than the overall store experience through the years. If you need some shoes, ask for Darren.

Came here to pick up some Pom poms for a work event. The pom poms were not out on the floor, but…read moreScott and the team at Fick's were able to locate the items in the back room. So excited for the event. Dick's you have a great team that gives excellent customer service.

A scam company. They don't send correct clothes, dodges emails/and have a fake phone number system…read morethat always goes to voicemail. If you were scammed... DISPUTE the charge with your bank! I was able to get my money back this way because they stopped responding. They are also known as ALL STAR ELITE.

I order from them and didn't receive my jacket and then I had order two more jackets before I was…read moreexpecting my other two and they only sent me one jacket and they email response is not accurate I give them one star for ordering online

Mr. Mike was super nice, the store register person Haldane was nice and helpful and helped me find…read morethe thing I needed fast and easy

Service bad and nonexciting today at the Princess Anne location. Considering that the ads promote…read morethe use and patronization of local retailers, it appears that not all value the customer. I will not be returning.

Love NR but not super happy to have such long lines at the register and tons of floor people. Let…read moreme clarify-it is the holidays and it's nice to see people out shopping on a Thursday afternoon!! Store was FULL of shoppers. And seemed to have plenty of staff! But only had two -then finally added a third cashier. All while there were literally groups of staff on the floor and behind the counter. People were leaving the line (that had DOZENS) because they were waiting SOO LONG! And, there were groups of employees gathered within sight of this very long line that was snaking through the store. Just thought Mgt would want to know -it wasn't a good scene!! Lots of loyal NR customers that wanted to spend money-and not enough cashiers to help !!

Enough parking available within the plaza, no need to pay. The store itself was well identified and…read morevery clean. I feel like Ive seen better selection of purses at different locations, their home section was too small for me. Their beauty aisle was definitely worth my time (face and skin products) but the nail polish options is not what im used to. I had to look for it to find it on a column and it was just 3 colors and not the brand i was looking for. The staff was cool and made sure to let me know where some of the cool items were so I can keep buying.

I haven't stepped foot inside Old Navy in probably close to ten years…read more Recently I wandered in looking for some Valentine's Day gifts for my fella and Bc I saw a sign in the window advertising up to 50% off I saw a huge selection of lounge and active wear and a bunch of face masks and other items. I ended up finding him a really nice jacket and a activewear top in a soft and comfy moisture wicking fabric that he loves. The cashier was friendly and I signed up for their rewards program where you are emailed coupons and get $5 off after getting 500 points which happens quickly when you get 2 points per $1 spent and 50 points just for signing up. Pleasant experience. I might add it back into the rotation from time to time.

Im very disappointed about the mask! Its 5 pack but i only got 4mask inside. The thing is you cant…read morebring them back cause its a mask & you cant even open the bag in the store to check it. ‍

If you are a fan of Soma and have been sad that there is no local store on this side of the…read morewater... be sad no more! A bright and shiny new store has opened in The Promenade Shops at Hilltop and is located just to the right of Aldo's Restaurant. Loaded with all the goodies you expect like tons and tons of bras and undies and PJs. There is also a selection of activeware and strapless bras and bra care items. Online returns are accepted here too - just not outlet purchases.

I was really impressed with my shopping experience here! I went to the store for an online return…read more The sales associate (Kelly) was very friendly - quickly processing the return and resizing me so I had the correct sizing! In addition to friendly and helpful customer service - this brand has great high quality and comfortable products. The store itself is also well organized and clean. They have a great return policy. For full priced bras they have a 60 day return policy so that you can return it even if it's worn if you're not happy with it! They also have a bra donation program with local women's shelters. If you have bras to donate you can bring up to two a month and get $5 added to your rewards program. Overall recommend coming here for high quality and comfortable bras. Their rewards programs, returns and community outreach are excellent as well!

Awesome store for all your swimming needs especially for all the local swim teams. I was here to…read moreget my kid some swim gear for her swim team. We received great customer service. The young lady helping us was very patient and answered all of our questions. She was the only person running the store on Saturday morning as traffic kept coming in. However, we got all the helped we needed. Also, the store is super clean inside. They had a great selection of things. You can even order on their website which makes it convenient. Check them out for your swim gear.

So disappointed with the customer service! I rushed home from work to take my daughter to get new…read moresuits. We pulled up at 5:45pm and the lights were off. I had just double checked it closed at 6 so we walked up to and the door was locked. There was a young girl sitting in the dark, I motioned to her and pointed to the sign on the door and my watch. She saw us but then wouldn't make eye contact, grabbed her stuff and walked to the back of the store completely ignoring us! My daughter was so sad because she had been waiting all week to go. I'm so disappointed in the lack of customer service the girl working gave. It was bad enough she had turned the lights off and locked the door 15 mins early but then when she saw me and I tried to get her to open the door she completely ignored me! So rude!

This was a nice REI. They had lots of items to choose from. Great service by the staff in the floor…read morewhen I was looking for a certain size jacket. They've also got one of the best value-priced sections I've seen with all types of discounted return and lightly used items for sale.

Good size store without being too overwhelming. A nice variety of merchandise and brands. Staff is…read morehelpful when you can spot someone on the floor. Could use more sizes available on the floor. Sometimes I go to the app while I'm in the store to find the correct size and order from there but I like to touch and feel the merchandise firsthand. Prices seem decent for what you are buying. My husband loves it here so there's that!

The best! I have being wearing their leggings for over 8 years! Great customer service! Their…read moreleggings are worth the price for sure. See why below. This store is great. They were all so helpful. I do wish they had more colors and sizes in store, but you can always buy online. So sometimes I try on in store and buy online. They have so many cute bras, and tops to go with the leggings. I do wish they had plus size items, or bras in a bigger size at-least. I want to look cute too, top to bottom, just not the bottom Did you know they hem for free? Back their product? Get a hole in it, they will repair it. They have a military discount. Thank you lululemon for great customer service and backing your product

Ok I admit that just 4 years ago I had no idea who this company was. Fast forward to two teens, one…read morefemale and one male. I'm very aware of their pricey, but super quality brand. I have shopped stores from coast to coast. The location is somewhat newer for Virginia Beach Town Center. Parking is free off street or nearby parking garages. The area outside has always been tidy. I have probably shopped with my kids around a dozen times. So I will compile experiences which are similar. The styles and designs are for a younger demographic that is a slimmer weight. They have athletic and dressier items. The company roots are in athletic clothing. The products are approximately 90% women, 10% men. So I'm out on the skimmer category. But really any age can enjoy their clothing. They are pricey, make no mistake. A single legging for ladies runs in the $100 neighborhood. For men the same with pants. They do have a sales rack to check. It's often slim pickings. Service 100% always 5 star. The staff is trained well and will bend over backwards to be helpful to customers. Also always super friendly and attentive. I have to admit they are trained to sell too! So you may be browsing and make a purchase. The store is always 100% 5 star clean and organized. The staff has very tight control over the the tidiness of the floor, changing area and checkout. Products and quality always 100% 5 star. LuLulemon makes it a company policy to bring quality to what they make. They also stand begins with a unheard of return policy of no receipt required and limited warranty period. Who else does this? Well I can't name another clothing retailer. My scorecard is a perfect 5 and of course we will continue to shop this clothing chain.

We stopped in champ's to browse. They had a nice selection of shoes. The prices were pricing. I…read morehaven't been in a shoe store in a while so $140 for basic shoes seemed steep to me. I miss Payless so much!! Lol. I didn't really deal with any associates, so I can't speak on customer service. The store was clean and well lit. They're close to the Dave and Busters and Borders book store. Check them out!

Same here had someone go by to pick up my item because I have long work hours everyday. Let…read morecostumers know THEY HAVE TO BE THE ONE WHO PICKS THE ITEM UP, or HEY YOU THE RECEIPT TO PICK UP YOUR ITEM ! but to blankly know y'all have this issue and tend to not fix it will result in bad business and soon to be bad service