Great environment. Staff were very friendly. Food was good. I'd recommend this place to eat. We ate on St Patrick Day. Corn beef was fabulous!!! read more

Garden Day Spa & Salon - This entrance to the services. - Tanning Near Me - Rocky Mount, North Carolina

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Went in for an 11:15 facial with Sharon. She stood in the waiting area talking to a husband and wife until 11:23. When we went into the room, finally, I asked her if I'd still get my full hour. She said "what makes you ask that?" I told her bc she was late (it was now 11:25) and she said "if I'm late, then yes. If you're late, no, bc that's different." Why is my time less valuable than hers? She was weird to me from then, onward. She gave me a neck pillow. I asked if I could remove it, bc I have bad military neck. I could tell she didn't believe me with her "mmhmm". Then after about 15 mins of cleansing and a scrub, she left the room to give me "5 minutes to myself". I've never experienced that and found it weird. She returned and started dermaplaning. She didn't warn me of anything, tell me what she'd be using, or ask if I've ever had it done. When she got near my lip, I felt a sharp pinch like I'd been nicked. My body INVOLUNTARILY jumped. (It's called a reflex.) She raised her voice and snapped at me "MA'AM, DO NOT JUMP, I HAVE A BLADE!" I started to tell her it was a pain response and it felt like she nicked me and she cut me off, not letting me speak. I tried saying the same sentence 4 times. Idk how many times I repeated "PLEASE let me finish my sentence". I started to cry from being overwhelmed by her and sat up. She grabbed my shoulder hard, pulling me back down and said "Stop crying!" I told her I could cry if I wanted to bc I was now very stressed and to please not touch me, and that I needed a minute. She stood up and came over, grabbing my left arm and shoulder harder, and started pulling me back down. I again told her to stop touching me. She said "You know what?! This service is over!! You need to leave!" She made me change in front of her nude, and wouldn't leave the room. I walked out and found the owner, Heather. I explained what happened and her immediate response was "is Sharon ok?" I was like "yeah, but I'm not." (Guessing this happens a lot to customers.) When I told my story, Heather rolled her eyes and Sharon came out fast, interrupting with her story. I said I wanted a refund, bc at this point it had been 31 mins, that she started the service at exactly 11:27, and looking at the clock behind Heather at 12:08, meant I got less than 20 mins of an hour service, unrendered, horribly unprofessional, and unsafe. I asked for a refund and Sharon got in my face and said "oh, you WILL BE PAYING!". I said I would not be and would take legal action if they tried to make me. Heather put her hand in my face and told me to "be quiet!". After a lot of arguing, Heather finally refunded me. I then asked for my card to be taken off file, since we both agreed I would not be coming back. Heather said "No! What would I even do with it?" Girl, based on your abusive reaction, everything! I told her it wasn't legal for her to keep a card on file if I asked for removal. She said "Oh well!" So I started recording her via video. She looked nervous about being recorded, immediately called the police, and I videoed the rest of the exchange from this point, on. She told them I was threatening in her face, while the video shows me 5 ft away, asking her to remove my card from her system. She told them she wanted a restraining order, so I yelled into her phone "I just wanted my card off file, then I'd leave!" She obviously doesn't understand what restraining orders are for and that it's stupid to lie when you're being recorded with video evidence. She got off of the phone, took my card off file and I left. She followed me out, a mere foot behind me, now recording ME. She and Sharon said they'd "pray" for me and to take my "northern a**" back up north". This is exactly the type of Southern stuff everyone hates. Using Jesus/God as a weapon. You're not supposed to pray in vain like that. These are the opposite of Christ-like women. When I told her I was going to leave a review, she said "YOU BETTER NOT!!!" Well, here it is! I know she'll refute this, but the truth is the truth. Not lying is a commandment, ladies. read more

I've been here three times so far; two facials, and a massage and all three times have been beyond amazing. I highly, highly recommend them!! read more

I had a poor experience, I was told I wasn't a candidate for eyelash tint and lift after the procedure was over and I'd spent $130. The lashes looked no different. Slightly tinted, no longer, definitely not a $110 difference. update: The owner of salon reissued my gift card for the original amount. Thank you. read more

Garden Day Spa & Salon - Tanning Near Me - Rocky Mount, North Carolina

Went in to purchase a day at the spa for a Christmas gift waited 10 minutes no one available to help me took this as a sign that it would not be good idea customer service non existent so can only rate on how I was not helped read more

Antica did my nails. I cannot say enough about how WONDERFUL and GORGEOUS my nails look. I have been getting my nails done for over 20 years and this is the first time I have gotten EXACTLY what I wanted. Antica is professional, knowledge, skilled and personable. I have thick cuticles and Antica made sure to take care of them. I have found my new nail technician. I HIGHLY recommend Antica. read more

Dianne saved my hair from a fate worse than death. She was just great and listened to what I wanted to accomplish with my hair short term and long term and worked out the perfect style for me. As for the spa and salon itself, it was extremely clean and everyone was kind and helpful. They also sell a lot of the products that they use for very reasonable prices. Will 100% be back! read more

Very professional and patient Staff. My comfort level was amazing. Ashley ensured that I was comfortable and exceptional customer service was delivered. read more

I booked a hair appointment for COLOR. I received a text for color, cut, and style. When I arrive Martha asked me if I was there for a cut, I showed her my text confirmation she basically told me she didn't have time to do my hair. She also preferred that I had my original colorist write down the color he used. It appeared much more professional than my experience was. Maybe Heather should have given me a massage:( 6/11/04 read more

I come here every two weeks and Savannah always does my nails she always has a great attitude and is amazing at what she does! She always makes sure I have a great experience! read more

I booked a microdermabrasion facial at the Garden Day Spa with Traci for Saturday 11/12/2022. When I booked my appointment I mentioned I would be partially paying with a $75 gift card I received. I went to my appointment and received my service. After the appointment, my total was $100. I used the $75 gift card and paid the remaining $25 balance with my debit card. After that, I thought everything was taken care of. Monday 11/14/2022 I checked my banking app and the $25 debit was changed to a $100 debit. I immediately reached out to Garden Day Spa and inquired about what was going on. I also informed them how the charge being changed from $25 to $100 caused my car payment ach debit to fail and subsequently I was charged a $12 NSF fee by my bank and a $10 NSF from my car lender. The owner/manager Heather Rogers reached out to me and explained there was a "glitch" in the system and that she would refund me the $75. I asked if would I be compensated in any way since I was overcharged and she simply responded that she couldn't do it. I feel it was the least she could've done since I did everything correctly on my end such as informing Garden Day Spa that I had a gift card and used it at the time of my appointment and that I should've received some type of compensation. The entire situation is disappointing especially since this caused my banking/payment to be backed up. When you think of a spa you think of relaxation but when I think of Garden Day spa I think of a substandard establishment with a manager who is unethical, immoral, and lacks the capacity to take accountability. The atmosphere is uncultured and I wouldn't recommend this "spa" to anyone who is trying to relax. The situation isn't about the $22 dollars in fees its about principle. The fact Heather doesn't think she is responsible for the damage her system "glitch' did. Hopefully, she will learn some customer service skills in the future. read more

Savannah is the most amazing nail manicurist around! She's incredibly sweet and does such an amazing job! I recommend anyone and everyone to go to her! Her and so many others make it such a comfortable and loving environment. read more

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I love this place I go for several services waxing and facials with lynnette and hair with Reenee they are both awesome friendly and they are excellent at what they do. I still have more services to try like the mani/pedi and the massage I'm sure that would be great too. I'm satisfied and I will always be satisfied that's why I keep on coming to this place. Love it! read more

I've had two recent experiences with The Garden Day Spa and, unfortunately, will not be returning to them again. My first appointment was for a massage, with Rebecca. Scheduling was easy, and I was sent several text confirmations and reminders. Upon arrival, Rebecca was very friendly, and professional, and made me feel welcome. She was keen to ask about areas I wanted her to target (or avoid) and she provided an excellent, 60-minute massage. I was happy to generously tip her. My second appointment, which I scheduled in person, was for a pedicure, with Mary. The afternoon prior to my Wednesday appointment I went to Urgent Care sick and was essentially out of commission for three days. This caused me to miss my pedicure. I called The Garden Day Spa on Saturday to reschedule and inquire about whether I'd been assessed a missed-appointment fee. The woman with whom I spoke indicated that she would look into it and call me back. She never did. Five days later I sent an email to the owner, Heather, on the topic of the missed appointment fee - which I had at this point been charged. I never received a response to this email. Four days later I dropped in to inquire in person. Heather took my contact information and a message to pass along to Mary. Three days passed, no response. I then dropped back in to speak directly with Mary but she had left for the day. Four days later, having still not received any contact from anyone at The Garden Day Spa, I called and left a voicemail for Mary. The following mid-morning I called back and only after I hung up with her voicemail, did Mary call me back. When we did finally speak Mary, was resolute about retaining the missed-appointment fee, neither offering concessions nor taking into consideration that I'd fallen ill within the cancellation window and been incapacitated during the appointment itself. Naturally I found this extremely disappointing. In my opinion, a business can only be as strong as its weakest link. My aforementioned good experience has been overshadowed by the poor communication and customer service stemming from my second appointment. Any business that prefers a one-time missed-appointment fee, over future income, is not one that, in good conscience, I can recommend. read more

This was my first massage inside a Spa 6/2010. I receive the Swedish massage and it was very relaxing. The staff was nice, friendly and courtesy. The facility was nicely decorated and smelled wonderful. I really enjoyed this massage and the aura in the massage room. The music set a good mood and overall it relieved much needed stress and tension from this massage. If you're ever in the area and would like a massage ask for Heather. read more

Lynette is outstanding!!! She handles everything from skin care, facials, makeup, brows and lashes for me. I always enjoy seeing her and highly recommend anyone to schedule with her. read more

I'm from the DC area and have had plenty of massages at upscale spas. Kathleen at Garden is far better! She was fantastic. Due to last minute scheduling, I was only able to get a 30 min massage but she focused on my pain points and i left feeling much better. Kathleen is very personable and a great addition to the spa. Separately, I see this has 4 $'s. I definitely don't think it's that expensive. My 30 mins was $45 which I think is reasonable but maybe I'm comparing it to DC prices. read more

Not thrilled. It seem to matter how many times I asked for pressure-I got none. I felt like I paid 70$ to have oil rubbed on my for an hour. Something j could have done myself for free. I get massages very regularly and have never considered waking out. I was close. I asked for attention to be paid to my very sore neck but got my thighs oiled for the better part of an hour. I'm still giving two starts because at least they beers very nice and my guest really enjoyed her massage. If you're looking for something the way you want it-find someplace else. read more