I had them out several months ago and they found and resolved a solenoid failure... at the same time I had them check and replace heads as needed - this was exhaustive and I did expect it to cost,($800+) I did get a discount by buying a 1 year contract.... I was pleased with this first visit and cost. However, I had them to come for the "free inspection" 8 months later and they did fix a leak in my drip line. They said that several of my heads needed to be raised... this was going to cost another $800+ just for digging and adjusting the heads - no replacements whatsoever, so I said NO to that - this is too much for this work which I have done myself, and why is it that this was not noticed only 8 months ago.... if the charge for this work would have been less than $200 it would have been reasonable... read more

This is a scam. For $125 they came to assess the system. Fine. I knew It was working fine except there was an area that I asked them to diagnose why it wasn't working. They said it would cost $500 MORE to diagnose and repairs. The diagnosis should be part of the system check!! What's more, sprinkler heads working perfectly fine " need to be raised". What a bunch of B.S. Absolutely do not use this company. read more

On Friday night I had a sprinkler zone that would not shut off. It ran all night; I'm sure it was thousands of gallons. I won't go into all the details for why I couldn't just shut it off, but I couldn't. I called American Irrigation and Veronica was very eager to help even though it was a Saturday and getting late. Veronica found Santos and Juan working up in the Round Rock area and said they'd be at our house yet Saturday afternoon. Using some kind of electronic wand locator, Santos and Juan found all the valve covers that I had buried under mulch over the years and the sprinkler main shut-off that also was buried. Lesson learned. At any rate, they stopped Zone 3 and shut off the whole sprinkler system just to get me through the weekend. Now I need to have them come back and replace the Zone 3 valve. Thank God for Santos and Juan. Both good guys and professional who knew right away what to do. Many thanks to American Irrigation for bailing me out on a Saturday. I highly recommend them. read more

These guys are the absolute best. I originally got 3 estimates and they not only were the lowest but did so much above and beyond what was expected. Julian and his crew blew us away with the committed hard work straight for three days. Our sprinkler system covers a acre and they attacked it with excellence. Thanks!!!! read more

Misteaks. We all make them. Sometimes they present you with a $320 water bill. Sometimes they come in the form of a rush to judgment. The difference is in how we make up for our mistakes. Such is the case with my experience with American Irrigation Repair. They performed the needed repair outlined below in my original review, and less than a year later, their repair failed. Like it or not, those are the facts. I read my invoice from the original repair, and found my warranty to be as I remembered it--six months. Therefore, I had every reason to expect that any subsequent repair by American would have been on my dime, and I elected to call another company instead to fix the problem American left behind. I was told by the new company I used that the slip joint coupling used to repair the broken later line was installed with the telescoping end in opposition to the direction of water flow. I was told that water pressure alone could likely have caused the fitting to collapse on itself and separate. I perceived this to have been a failure in the original installation and workmanship, and I firmly believe this is what actually happened. For those who read my earlier, more vituperative update of this review, you will note that I mentioned a dialog in progress with the owner of American. In addition to three private messages left for me here on Yelp, he also called me at work the next day. He was most distraught by my one-star review update, but even more so by the perception I left with the Yelp community that his company did not do quality work, did not own up to its mistakes, and did not stand behind its customers. The owner offered to come out and fix the problem at no cost to me, but I indicated that repair had already been made. He also offered to inspect the part that failed, and, unfortunately, that, too was no longer possible. He then offered to refund the cost of my original repair. Had I any inkling in advance that his warranty terms were less rigid than stated in writing, I would have been far more inclined to call American back to fix their error. In the spirit of fair play, I made a counter-offer that, instead of an outright refund, I be given a credit with his company against my next irrigation service. I felt that signified a mutual level of trust. In the end, the owner chose to refund the repair cost over my objections, rather than offer a service credit to me. He also respectfully and politely declined to provide future service to my address. C'est la vie. Some of you may ask "So, why the two star ratings boost?" "Did the owner buy his way out of a negative review?" Think nothing of the sort, and I honestly I haven't made up my mind yet as to whether I'll cash his check when it arrives. I took the high road and chose to be impressed by the owner's candor and his willingness to make things right. Most companies would have walked away after a year and told me to take a hike--and they would have genuinely earned their one-star review fair and square, no regrets. Instead, American asked what went wrong, and their owner apparently believes so much in the importance of customer satisfaction that he would rather refund a year-old repair rather than leave a legacy of ill will with a former customer. read more

Great work, always with a smile and a positive attitude! Easy to schedule. Courteous office staff. Reliable. Skilled. They do our spring and fall irrigation system tune-ups. Sure don't want to waste precious water! All my questions are answered with patience and as much detail as I need to fully understand. I never cringe when I write the check. Very affordable. Peace of mind! read more

I needed my sprinkler system tuned up so I called American Irrigation Repair (AIR). They quickly gave me an estimate and performed the repairs/upgrades. During the installation of some new sprinkler heads, the crew accidentally severed my internet fiber optic cable. I had the cable repaired. AIR not only quickly reimbursed me for the cost of fixing the fiver line, they gave me a little bit more and wrote me this awesome note (see picture). This is a great company with a very friendly and knowledgeable staff. They know how to do business well! read more

American Irrigation Repair - Awesome thank you note - Irrigation Near Me - Austin, Texas

We had a broken sprinkler head so we decided to hire these guys. They found a bunch of other broken sprinklers too and gave us an reasonable estimate to fix them all. They came back out and fixed the other sprinklers and set our sprinkler control unit to unit for optimal times. Our sprinkler system works great now. read more

After receiving a very large water bill from the city, I had a hunch that I had a leak. It had been 7 years since my sprinkler system was installed, so I figured I'd have them check for leaks and do an overall system check. They were easy to schedule with - gave me a two hour window, and called 1/2 before they arrived. Right on time. The technician was friendly, informative, and easy to deal with. He showed me where we had two leaks, and we discussed repair options and costs before any work was done. An hour later, the leaks were fixed, and an overall system check revealed a couple of sprinkler heads that were blocked. They cleaned out the blocked heads at no charge. He even suggested reducing the time that each zone watered, so as to further reduce my water bill. Overall, a great experience. I will definitely call these guys again should the need arise. read more

Fantastic is the word!!! Very affordable .Will recommend to anyone who wants to get everything done on a low budget.Worth every buck. This is what I thought of their first visit.Their second and third visit has been a nightmare for me.They fixed the sprinkler controller and messed up the sprinkler head.I have a leak and now the water is flowing down the street.... Everything was fine until they came in.....I have more complications than you can imagine.. My impression is totally wrong about these guys. Uma read more

Another fast and efficient job from the American Irrigation team! Kudos to Traci and Krysten in scheduling and our technician Ryan!

I have waited a couple of weeks to write this review, as I didn't want to write the review while angry. We have been loyal customers of American Irrigation Repair for the last few years. That said, we will never contact this company again. July 31 we had them out to fully inspect and repair our system, as the last 3 stations were not working. Juan M. and another gentleman were very kind and professional; I found them to well represent the company. $370 later, I believed our system to be up and running.... hindsight, I would've asked to see all stations working before the men left. Jump forward to the following Tuesday (they were here Thurs prior) and I realized the same stations were not functioning. Once the guys were able to make it out, Juan M. and the other gentleman informed me that the valve was broken. I asked if this was something they repaired before and he replied "No, this has not been working for a long time" (explains why our magnolia trees are not faring well). After I inquired as to why I was being billed another $135, Juan asked me to call the office. I contacted the office, shared with her (Tracey?? Maybe??) my concerns as Juan said this "has not been working for a long time" - and we had just paid $370 to repair the system. She then calls Juan, followed by returning my call, stating "He didn't mean to say that, you know how broken English can be." I understand that a plastic valve can break - I do not understand how your technician tells me, in an honest fashion, that it has not been working in a long time, and you want me to pay an additional $135 for this after I just gave $370 FOR THE EXACT SAME ISSUE of stations 10-12 not working!! I expressed my concern, in a calm and clear manner (to the woman in the office - again - Tracey??) and asked that I call my husband before approving the work because I felt as though I was being lied to - she then offered to call my husband, in the event I "did not understand the issue." Once I chatted with my husband and we decided to bite the bullet, fix the system and never deal with this woman/company again - I informed Juan that it would be okay to repair the system. He immediately handed me the broken valve and said the work was already completed and showed me all stations in working order. While it was ultimately not Juan's fault - I believed him to be helpful by repairing the valve - but I wonder what they would've done had we refused their service and the work already completed?? I called the same woman in the office again to share my concern about the situation and my feeling that I received blatantly dishonest service. She said "I'll tell the owner" and that was it! I don't often write reviews - but I write this review for 2 reasons... 1. I would like the owner to know that Juan M. was very kind and apologetic and I believe him to be telling the truth. I still believe him to be an employee you should be proud to have on your team. His English was suggested to be "broken" and I found him to be intelligible on both encounters - soft spoken, but I could understand him. It is very important to me that you know I feel the dishonesty came from the business office and not the field technicians. 2. I would caution anyone moving forward with this company to be very detailed and scrutinize all services, estimates, billing practices and guarantees. The only guarantee I received was that I should remove their sticker from the recently purchased module in my garage (that I now wonder if it was even in need of repair) and call a different company in the future!! read more

This company is absolutely the real deal. If you need sprinkler system help, this is the company. I had a broken line compliments of a different landscape company. I called The number and the office manager Kristen arranged for Juan and his partner to come out that morning. Juan was knowledgeable about my system and easy to work with. He even let me know of a couple serious issues with my system I was unaware of. Juan gave me a quick, thorough, and fairly priced quote, and he and his partner were done 2 hours later. Talk about same day service. It even came with a 1 year warranty. So glad to find a great irrigation vendor that knows what to do and how to do it. Thanks Juan and American Irrigation Repair! read more

So it's July in Texas and my sprinkler system stops working just as the 100 degree heat kicks in and the storms stop. Based on reviews online for the folks that installed the system I decided against Phoenix and went with American Irrigation to help me figure it out. The appointment person was very friendly and they had plenty of times available for them to come out. When they guys got here they went over to the controller box and within 2 minutes figured out I had a faulty rain switch and turned it off and the sprinklers were fixed. No charge. That's right, he opened the controller box and flipped a switch. I smiled to myself, being from Oregon and knowing nothing about sprinkler systems, and asked how much to I owe. He said, oh nothing just call us next time when you need word done. That I will do, this is the kind of company I want to work with. Honest and don't charge you a travel or diagnostic fee to come out and flip a switch I was too dumb to know about. I will absolutely use them and highly recommend companies with this kind of honest business practice. read more

We used the Georgetown office and they saved us a ton of money. I wish I could remember the name of the person who came out, but he was diligent and polite. Another company told me I needed a whole new system and control box. A year later their two fixes still work! read more

Excellent work, reasonable prices, and the reparimen keep their appointments.

Update: After I called and complained Justin (the owner) came out to fix the system. He did a great job. He added two new sprinkler heads that required 19 ft of new pipe - all at no cost to me. He apologized for there not being better communication between his crew leader and me. He really took the time to explain things to me, and help me understand the proper way to water my lawn in this horrible draught. i am very pleased and will use them again. Original post: Don't Hire them! I hired them in the spring because my sprinkler heads needed a tune up. They sent a crew out. Mostly hispanics that did not speak any english. The head guy in charge spoke some english, so I could let him know what I wanted done. They moved some sprinkler heads, added new heads and changed out some broken heads with new one heads. It was $480. I was happy. I thought I got my money worth. Well my lawn was dead pretty soon thereafter! I thought it must be fungus, since I just had my sprinkler system repaired. I should have re-checking the sprinker system myself instead of just assuming they did a good job. I should not have trusted that they did the job i paid them almost $500 to do. By august my lawn was awful, completely dead in some places, bare dirt in others and completely green in some places. However, all the BARE DIRTand DEAD GRASS areas where in the places that AMERICAN IRIIGIATION SUPPOSEDLY FIXED. So I thought -"i better check the sprinkler heads MYSELF" . I checked things and almost all the heads they replaced were NOT WORKING only a few months later. Or even worse - huge areas of my lawn were not getting any water at all! I paid these guys to move sprinklers and add sprinkler heads so i got maximum water coverage. Half the heads they added were watering MY NEIGHBORS LAWN!!! I'm paying the bill to have my neighbors lawn look good!!! That is not acceptable!!! So I call american Irrigation, the nice woman who answers the phone sent a repair crew out the next day. That was last week. I decided to check their "repairs" today about one week later. Well ITS NO BETTER!!!! I still have the wrong types of heads in zones - so there are huge areas that are NOT getting any water. My lawn is almost beyond repair. It will cost me $thousands to RESOD parts of my lawn DUE TO THEIR MISTAKES. Its sunday and i'm fuming, so I left a message on their machine saying that I want a MANAGER TO COME AND FIX THIS MESS OR I'M TAKING THEM TO SMALL CLAIMS COURT TO HAVE THEM PAY TO RESOD THE AREAS OF MY LAWN THAT THEIR NEGLIGENCE KILLED! i will keep you updated as to whether they repsond or not! read more

Have been through two other sprinkler companies in the past, trying to get our sprinkler system functional. We have a small strip on the side of the lawn that, despite repeated service calls from the previous company, (and $$), still had dry spots and dead grass by the end of summer. Sean and American Irrigation were able to make adjustments to the sprinklers so that we had no more dead spots. Company has been reliable, service calls are on time, Sean and staff have been professional. read more

have used other companies but when these guys showed up and I talked to them for a couple minutes, I could tell they were very professional and knew what they were doing. I showed them all the repairs needed and left them to do their thing...the good news was when I got home, everything they were suppose to do got done and done right the first time. Final bill was very reasonable. Will use them again. These guys really are great...I called them on a weekend when my mother in law's house had a major leak in the front yard. We thought it was the sprinkler system and could not get it turned off. Even though they were closed..they answered the phone and were able to get a tech out to her house quickly. The tech showed up and said the leak was not the sprinkler system and was the main plumbing line to the house. It took him only 5 or 10 minutes to figure that out. My mother in law offered to pay him for the service call but he declined saying it was not that much effort. What great people...they not only have my trust but just gained another customer down the street. read more

After buying a house, we inherited a shoddily constructed sprinkler system. One of the zones were leaking and I couldn't find the value for it. The sprinkler techs from American Irrigation Repair arrived on time, gave a reasonable quote, found and replaced the value in under an hour! They also properly respliced the wiring that had just been twisted before. The only downside is that they seemed to be in a hurry to get to their next job, but I'll take that as an acceptable trade-off with being punctual and efficient. read more

As a business owner myself, I have very little free time to spend waiting for service calls. American Irrigation have always called that they were on time or running alittle late, so I knew what time they were going to be there. Price has been reasonable and they have always taken care of my problem in a timely manner. I will call them first everytime for any repair I might need. One more thing! They have never tried to sell me anything I didn't need. read more

Very very happy. They picked up immediately, scheduled the job very quickly, the technician was on time, he was very thorough and gave me many options to consider, the prices were very cheap, and they got the job done quickly. I don't know what else I could ask for... Great job guys ! read more

ANY TIME THEy SHOW UP TO DO A REPAIR ON YOUR PROPERTY EXPECT A $500.00 bill the company has a lot of turn over on their employes so every time there is new employee and coming and looking for things and killing time,and then they bill the Clint over blown prices.i had done repair on the late 2014 and now again they charging me $500.00 to exchange tow valves with rebuilt ones (less than 20 minutes work).i will never recommend them to any body. read more

Very reasonable prices and they don't try to pressure you into doing work that you do not want.

I have used American Irrigation many times and have always been very satisfied with the services they provide. The owner is very knowledgeable in every aspect of irrigation. They have saved my landscape and water bill numerous times. I wouldn't recommend anyone else. read more

After having several repairs done by another company, I called this company to resolve the issue, which they did, first try. So when I found a huge leak in my irrigation system today, I immediately looked for the receipt from the previous work. I called on a Saturday morning and they were able to get a service crew to the house within an hour. They found and fixed the busted pipe ASAP. They minimized damage to the grass in the area where the leak occurred. They were very professional, very responsive, and very impressive. Thank you, American Irrigation, Repair, for doing such a great job. I am a happy return customer. read more

The best thing to me was they scheduled me in a hurry as I had an emergency. They were on time and polite and set to work immediately. They adjusted all heads and replaced a few broken tops. I had asked specifically about costs before they came and they stayed within what they quoted. read more

Fast, professional and affordable. They called me to let me know they were running late! They repaired the sprinkler system in less then 40 minutes! They were very friendly and explained everything I needed to know. I will recommend them to everyone. read more

Very happy with my experience with American Irrigation Repair. From the first contact when I called them, everyone I dealt with was helpful and professional. They called ahead, showed up as promised and even called after to make sure I was satisfied. The guys had to repair an underground leak under muddy, messy conditions and left everything looking good! I definitely recommend!! read more

Really impressed with this service. Early April was such a busy time, we called 10 sprinkler companies and no one could come out for 10 days. This team called two days later and said they could come early. They fix a leak that another company failed to fix after 2 visits in no time, then inspected the entire system. Great attitude, listened then got to work, thn made sure we were satisfied, all I could ask for! read more

I've used the Company multiple times now after inheriting an old sprinkler system. A little frazzled in scheduling but overall they are a fantastic value. Service technician (Ed Mitchum) has being very professional and knows what he's doing. Have never felt gouged in any way -- and some of the prices I've paid are actually less than some of the price ranges that they quote on their website. read more

Great service and great communication from the technician. They explain the work they are doing and work with the customer to ensure we are set to keep the sprinkler system working efficiently. Took the time to verify, and adjust or replace when needed, that all of the sprinklers were delivering water where intended. With all of the focus on water conservation, their work and advice is valuable in eliminating wasted water from the sprinkler system. read more

We have had Uriel O., Agustin V., and Paul out to our house 3 times in the last 4 years and have nothing but the best to say about these guys. We first moved in 3.5 years ago and they repaired our sprinklers in the front yard & gave us an estimate for getting the backyard broken ones to work. We were newlyweds and on a budget so we just did the front. We have had no issues with their work and they work great. Recently we decided it was time to get sprinklers in the back working and add some more for full coverage. The guys came out and gave us an estimate (which was WAY better pricing than a competitor) plus the guys are professional, on-time and clean up after themselves. They also fixed a broken water valve for us that was causing our water bill to skyrocket. The new sprinkler system works great and they were nice enough to add a little sprinkler head for one odd-ball plant for free just b/c they said they knew we needed it! I highly recommend Uriel O., Agustin V., and Paul! They were great guys and I wish all service trade professionals were actually professional like these 3 guys. I saw them clean up their water bottles & drinks before leaving and they locked the gate back perfectly to prevent our dog from getting out. The price was fair and the work was high quality. If we ever need anything else we will call them. Highly recommend! They also worked their tails off in July in 104 degree heat and still were all smiling and friendly. That's customer service! read more

Wow!! I found out this morning our tenants had a leak in their irrigation system and 26k gallons of water had been wasted in the last 10 days. So I called American Irrigation and was so blessed by Tracy's helpfulness. She made sure to get a tech out ASAP, she was patient with missed phone calls as I was in mtgs, and she followed up afterwards once the work was completed....total time was about 3.5 hours!! I am so impressed with how attentive Tracy and her techs were. To top it off, the final invoice was reasonable. Every company should provide this level of customer service, exceptional!! read more

Very impressive all the way around. Couldn't be happier. I found a leak in my sprinkler system. Called and scheduled the repair for next day. Technician called when they were 30 minutes out. Inspected not only the leak but the entire sprinkler system. Fixed the problem and fine tuned the rest of what I had. what I liked the most is how they did things. Great office conversation, clean cut nice staff that did the repair and a very positive attitude towards everything. I really got the impression they cared which I don't see too often. Highly recommended. Very happy customer. read more