Issue that I called about initially was not resolved. Servicer disconnected and reconnected my…read morewasher. Today water begins to sprinkle at a high intensity flooding my laundry room, dining room, and kitchen floors. I paid $283 for them just to cause damage to my property. No they are not answering the phone. I will be forced to make this a legal matter and sue them for damages to my property.

From the owner: RapidFix Appliance Repair Fast. Reliable. Affordable…read more At RapidFix, we specialize in quick, professional appliance repair services across New York and New Jersey. With years of hands-on experience and a passion for helping people, we handle repairs for refrigerators, washers, dryers, ovens, gas stoves, and more — right at your doorstep. Same-day and next-day service Transparent pricing with no hidden fees Certified and skilled technicians Honest assessments and guaranteed work 15% off for first-time customers! Whether it’s a noisy washer, a fridge that’s not cooling, or an oven that won’t heat — we fix it all with speed and care. We’re a mobile service, so we come to you fully equipped and ready to solve your problem. Let us get your home running smoothly again.

Prompt, Courteous and Professional service in repairing my GE washer- Thank You very muchread more

Very courteous and knowledgeable repairman job well done. I am very impressed and happy with the…read morejob that was performed and completed. Will recommend this repair company for my friends and family.

I spent a lot of time researching appliance repair professionals and decided on Master Service…read moreAppliance Repair. Making the appointment was easy and a call from the technician ten minutes before his arrival was appreciated. Rami was courteous, efficient, and went straight to work on our Kitchen Aid dishwasher. He tested various parts of the dishwasher and told us the problem was the control board. We knew the machine was more than a decade old, so when he told us the part to be replaced was discontinued, and even if it was available it was a costly part, he was honest and said the best option would be to buy a new dishwasher and gave us his personal recommendations, which are important since he does appliance repairs and knows about reliability, durability, and repairability. The reviews are true, Master Service Appliance Repair is the real deal. In a time when it's hard to find competent technicians who are efficient and honest and know what they're doing, Rami is a standout.

I was scammed by "Master Service Expert" .... On April 9,…read more2025, Thomas Owais came to my home to repair my side-by-side refrigerator. I told him as the unit was a decade old, if it would be a major repair, I'd just replace the unit. He installed a part behind the ice maker. I wanted to use my credit card to pay the $300.00 (in the event there was an issue and to begin a dispute), but Mr. Owais stated his cellphone's credit card reader was not working. He asked that I write the check out to him. I did this, but noted the name of the business on the check too. The refrigerator continued to make the noise, and I started calling Master Service Expert's number, emailing and texting. For some time they did not respond. Finally, "Remi" called and said his brother's wife had emergency surgery. He said he would come and look at the unit. Last Tuesday, he telephoned saying the top of my street was closed due to construction, and he would return later. He never returned. I later learned that an NAPD cruiser was there ensuring traffic flow. I plan to file a small claims complaint (they are in Hasbrook Heights so it will only be a drive to Hackensack). Also, they are licensed in NJ and I will reach out to the licensing authority and provide screen shots of the MANY texts exchanged. I may be elderly, but I still have some fight in me, and I WILL get my money back! Kerry Gennace, 4/29/25

Elite responded quick. Sean was able to come out that day. He diagnosed the problem and had it…read morefixed within the hour. Would definitely use Elite and Sean again.

From the owner: Our technicians specialize in repairing a wide range of appliances, including ranges, dishwashers,…read morewashers, dryers and ranges. We’ve got you covered !

very professional kept in contact…read morearrived on time put on booties quickly diagnosed problem and even had part in the truck to fix the problem

Good communication and prompt service. However I very specifically asked before I agreed if they…read morehad the parts for my model stove, and clearly described my issue, knowing it could be only a couple things wrong, with the hopes that it could be a one time service call. They said they do stock the parts. That was false. The technician knew nothing about it and said he had to order the parts and so of course had to return, which means you pay for 2 visits instead of one which I think is awful.

Everything went well! They fit me into the schedule very quickly, arrived in time and quickly…read morerepaired my microwave and stove. Rather than order a simple part my microwave will need shortly, he told me what it was and how to order and install it. How many repair people will do that for you? He's a great guy, and he's now on speed dial!!

From the owner: Appliance Rescue Team is a trusted, locally owned appliance repair company based in Cresskill, NJ,…read moreproudly serving Bergen County, Rockland County, and surrounding areas. With a reputation built on reliability, transparency, and 5-star customer service, our certified and insured technicians specialize in repairing all major home and commercial appliances, including refrigerators, freezers, ovens, ranges, dishwashers, washers, dryers, and ice machines. We are EPA-certified, fully insured, and factory-trained, ensuring that every repair meets the highest standards of safety and quality. Our team combines technical expertise with a customer-first approach — from accurate diagnostics to clear estimates and guaranteed workmanship. Whether it’s a broken refrigerator compressor, a faulty washer pump, or routine appliance maintenance, we deliver fast, professional, and long-lasting solutions. As an independent company, we partner with homeowners, landlords, property management companies, and warranty providers across New Jersey and New York. Our goal is simple: to rescue your appliances quickly, extend their lifespan, and make your daily life easier. With Appliance Rescue Team, you’re not just getting a repair — you’re getting peace of mind backed by warranties, professionalism, and a company that cares about its community.

Carlos came to look at our washer. He advised that we used to much detergent and showed us how to…read moreclean the machine. Highly recommend there service

Do not use this repair co, I need service on my whirlpool…read moredrier. The technician found the problem Immediately, The switch on the door that shuts off the spinning was broken and needed to be replaced. 5 minutes later a new switch was Put in and the drier was working. And then came the shock when I was presented with the bill for $330.00 after the $129.00 service charge was deducted. What a chutzpah. We are a condo community and I will share this review on our WhatsApp group. Lesson learned, always ask how much the labor will be beforehand.