Buyer Beware. I paid $74 plus $15 delivery for one dozen long stem yellow roses in a pretty glazed yellow pitcher. The choice of roses was for a very special meaning. An arrangement of 3 daylillies, 3 small rosebuds and filler flowers in a cheap clear vase was delivered. The flowers delivered were ok but not worth $75. Multiple emails and calls resulted in an ugly yellow crock pitcher being dropped off. Still no roses. Bait and switch and fraud is what I got. I paid extra for roses and the pitcher and got cheap flowers and a clear vase followed by an ugly pitcher. Go to Publix or any other grocery store to get what you want. FlowerShopping.com and Gardner's deserve zero stars. read more

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I use Gardners Florists for all of my events. Kiersten has a wonderful, artistic eye and makes the most gorgeous, centerpieces. I found this florist by accident when they were the only ones willing to decorate my chandelier with draping flowers. I can't recommend this florist enough, and feel lucky to have them- beautiful MODERN arrangements at great prices! read more

Gardners Florist - Florists Near Me - Jacksonville, Florida

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BEWARE!!!! Do not use this florist, published photos of available arrangements do not in any way represent the delivered product, the arrangement that was ordered could not be made with published flowers because they do not use those particular flowers and we were not notified of that fact when the order was placed and did not find out until a photo was sent to us from the recipient. Upon contacting the business we were met with very short, rude responses to our questions and resolutions to our dissatisfaction with the product, customer service is absolutely horrible, and no restitution was offered. I will not refer anyone to this business, save your money and frustration and find a florist without deceptive business acumen. read more

I received an arrangement from My son and daughter-in-law, who live in California, for Valentine's Day. It is by Gardners Florist. Knowing my daughter-in-law, she must pay a hefty price for it. But the arrangement is awful. Day one, the flowers were not arranged, had no form and not artistic either; Day two, just two days, flowers are now drooping already. I wish I can send a picture to show you all. Don't use this florist to send gifts - not going to go well. And you will over pay too! read more

Gardners Florist - This is day two after I got this arrangement. - Florists Near Me - Jacksonville, Florida

I've been to this gorgeous little flower shop twice now and I would have given them 6 Stars after my first visit unfortunately after my second visit I would give them 0 Stars so they get 2 Stars total. My first visit there were two men working and they made me feel like the most important person in the world. The owner, Mr. Gardner I believe, showed me all around his shop and gave me so much information and wonderful insight into all things floral. I bought two orchid plants which he prettied up for me. I would have bought much more but I had just moved and my money was tight. I told him I'd be back when I had more money to spend in his lovely shop. The other man boxed up my purchases and carried them out to my car for me, he even opened my door.. I felt so special and the orchids were so beautiful I just knew I was a customer for life. I went back there again just the other day and my men were gone, in their place were two women who couldn't be bothered to help me. I walked in and immediately noticed there was no warm greeting like before. Instead there was music playing so loud I doubt they knew I had entered. Last time the shop had been so bright and cheerful, so welcoming this time it was just dark and loud. That's when I realized they had the lights off. One of the ladies was on her cell phone and the other was doing something with her Surface. I stood there, waiting and waiting, while they just went on like I wasn't even there. I cleared my throat twice and finally the one playing a game or whatever on her Surface looks up and says, let me know if you need anything and then turned and went right back to her game. I left and if I ever do go back I will not even bother getting out of the car unless one of the men are working. There is just no excuse for the total lack of service or even basic courtesy I was shown by those women. read more

2/7/18 I am so surprised to read the unflattering reviews of this beautiful shop. It is nestled in the heart of Ortega, and I can always find unusual and beautiful items to purchase. Last month we experienced a death in the family, and I stopped by the shop to see if I could get some flowers for the service. The store was closed, but the ladies were inside and saw me come to the door. They quickly opened the door, welcomed me in, and proceeded to make me a beautiful arrangement. This is what I call exceptional service. Thank you for helping out at a difficult time. read more

The worst service that I have received in my whole life! I ordered a floral arrangement through pro-flowers for my friend who was going through a rough patch in life to cheer her up. Pro-flowers contracted Gardner's Florist to fulfill the order. The arrangement that my friend got was not what I ordered and looked awful. I contacted pro-flowers to complain, they said that they would reach out to Gardner's Florist so that they could correct their mistake. Gardner's Florist then called the recipient (my friend was was going through tough times) to remedy the situation by asking her for the original incorrect floral arrangement back, to give her a new one. This of course took my friend off guard because she had no idea what was going on. I then contracted Gardner's Florist directly to asked them why in the world would they contact the recipient about the complaint that the buyer made. Needless to say that the lady that I spoke with got extremely defensive and argumentative with me like I was the problem, and saw nothing wrong with calling my friend and asking for the floral arrangement back as oppose to calling me and dealing with the buyer. I could not get her to understand how unprofessional, rude, and unthoughtful she was being. She never once apologized and even made reference to me finding another florist. I had never been so offended and embarrassed in my whole life. I felt bad for my friend that she even had to endure that, when I was only trying to brighten her day. Gardner's Florist should have a talk to their customer service team about sensitivity and proper discernment when dealing with customers who might be going through some of their worst times in their life!! If a person is experiences a loss why would you call them and try to take something else away from them due to your mistake? read more

Beautiful flowers! Absolutely gorgeous shop but next to no customer service whatsoever. They just sit behind the counter and wait for you to get disgusted and leave. If you have a question or need a price on something they act like they don't know what you're talking about. read more