Tracey Shanes Volkay has been my tax accountant for 20 years. She is thorough, wise, and honest…read more I referred my father to Tracey and she has completed his taxes for over 10 years. Given her tax expertise and superior client service, we highly recommend Tracey Shanes Volkay.

I had a horrible experience working with one of the Owners Greg Shane. Just recently I had to fire…read morehim as my accountant due to his poor level of customer service and respect. Although his work is thororugh I couldn't no longer allow him to disrespect me or to continue to be rude to me as his communication was subpar and his tone via emails and in person was condescending and disrespectful. I would not recommend him to anyone.

I've been using AJC for years. Very professional and they get your taxes right. I love the…read morepaperwork they give you after. If you ever brought a home you know how important it is to have clean tax paperwork. Unless to have a single W2, I wouldn't recommend going to these Liberty and HR Block tax places. I used to do that and I still believe I overpaid one year which prompted me to pay the extra money so my taxes can be right. If you are in the Richmond, VA area, I highly recommend AJC.

Carl Woo has handled my taxes for years. He does a wonderful job I recommend him to everyone.read more

Langston Financial Services Group truly exceeded my expectations. Their knowledge of insurance is…read moreoutstanding, but what really sets them apart is how seamlessly they connect insurance guidance with overall financial planning. They took time to explain options clearly, answered every question with patience, and made sure I felt confident in every decision. It's rare to find a team that is both technically sharp and genuinely focused on your long-term financial well-being. Highly recommend to anyone looking for top-notch expertise and trustworthy guidance!

I found myself in a severe situation and fight with a foreclosure company and private investors who…read morebought my house at auction I had lived in for 35 years. Coming down to the wire Alexander Hamilton Ayers stepped in and offered his help. Although I ended up losing my home, Alexander Ayers handled my appeal and receive the best terms I ever could have expected from the judge in the case. He also was instrumental in helping me receive my access funds from the auction. If you need a good trial attorney I would highly recommend Ayers and Stolte. At a very reasonable cost I would add.

These are not real attorneys, this is a con. Alexander Ayers was paid $1200 online to handle my…read moreeviction case a month ago and that was the end of that. No legal action has been taken on my part and my money gone. Don't let it happen to you!!

Oh ignore the "free gift card," listed as as offer for checking in. BJ knows nothing about it. Also…read moreyou might be better off getting your own insurance. The insurance companies they use will send cancellation notices to DMV even when they draft your account electronically (so it's never late). They told DMV my policy was cancelled (it never was) and caused my license to be suspended. Having with them as an agent for YEARS meant absolutely nothing. I was told basically "tough luck." Do better. If you say you did something you should have documentation of such. Being dismissive of clients and their plight surely won't get you any customers. I'll also make sure the clients I referr md to you know how you treat a paying established loyal customer. 2 weeks later: after cancelling my insurance policies with this company I'm still being auto-drafted. I stood in their office signing paper after paper. I specifically asked of this was all I needed to do to cancel my policies with them. I still have the stack of documents. But I'm still being charged. I don't write negative reviews very often, if ever. They really suck. Take your money elsewhere.

When we first purchased our home, the Bradshaw Agency insured the home. The Andrew Agency acquired…read morethe Bradshaw Agency in 2015. During the 30 years, our home was insured by the Bradshaw Agency and then the Andrew Agency. Ryan responded by email 99% of the time. The mortgage company eliminated our escrow account in spring 2021. Called Ryan and requested that the upcoming October bill be addressed to our home. The result was several email exchanges over this simple request. The attempt to be proactive was not well received. Similar issues occurred in the fall. Our rates went up 20% in a single year without any clarifying conversation or communication. We had one minor claim more than 25 years ago. An email exchange informed us the cost of construction, specifically materials and labor was the culprit. When we chose to terminate the coverage with the Andrew Agency, there was no call to say what to expect or how the termination process works. Gmail sorts messages in sometimes weird ways. The first message went to a spam folder. Ryan's primary method of communication was by email. Our preference is to communicate by phone. Ryan's last email message was very rude. After 30 years under the same umbrella, we expected better. Our business was not valued by Ryan; perhaps because he acquired our business.

great experience love thee energy of the staff! Answered everything I was inquired about.read more

As someone who was clueless when it came to life insurance, Aimee was the ideal combination of…read morepatient and informative. She explained everything thoroughly, giving me multiple options with straightforward pros and cons of the various policies. I would recommend her to anyone exploring their life insurance needs!

Routine reviews of auto and homeowner's policies are usually necessary but boring. Thanks to Kayla…read moreand Michelle this one was pleasant and enjoyable. I learned some things along the way. Definitely a pleasure. Doug Mace

I had a great experience working with Catharine this week. She is super responsive and a pleasure…read moreto work with. Thanks (again) State Farm for excellent service!

This State Farm office is Excellent . They follow up on me…read morerecent auto incident and has been really good on all other concerns and Prem is excellent at recommending solutions to my concerns. I highly recommend is office. The staff is very knowledgeable and helpful

When my Umbrella insurance payment was overdue, I was promptly notified by Rachel and assisted by…read moreLori in making the payment to avoid a lapse in coverage. This is just one more example of the outstanding service I have always received from Prem Das and his outstanding State Farm office staff.