1. Garrand Electric

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    South Carolina Solar

    South Carolina Solar

    2.0
    (1 review)

    We got solar panels installed in 2016 from South Carolina Solar. We looked at a few different…read morecompanies, and selected this one because they were locally owned. We thought that would mean better customer service. They were pretty good/responsive during the design and installation phase. After installation, getting them to come back and fix issues was extremely difficult. We've had 3 years of low power bills, which has been fantastic. However, the storm in September took out an entire row of panels. Yet again, customer service is completely lacking. They don't return calls or E-mails, promise to come by and miss the appointment, say that parts are ordered but actually aren't, etc... Basically, their Sales Department gets a B+ and their Customer Support Department gets a D-. Over the life of your panels, you will contact Customer Service many more times than Sales, so having a person that is actually responsive really matters. If you are thinking about Solar Panels, be sure to shop around AND ask specific questions about support after the initial install.

    From the owner: South Carolina Solar (SCS) is a locally owned and operated company. South Carolina Solar is owned…read moreby Sean Sullivan which has been in business for almost two decades in South Carolina. Our mission is to educate homeowners on the benefits of solar energy and the process on how to switch to solar power for your home. We run our business with the premises of improving our environment one home at a time. By switching from traditional utility services to clean and sustainable solar energy, you can help do your part to make this world a better place for all. There has never been a better time for South Carolina homeowners to make the switch to solar. We will never know when a law could change and lessen the ease to switch to solar power, so now is the time to take advantage of this opportunity. At SCS, we help homeowners navigate the painless process of switching to solar. Form our initial consultation to the site survey, our agents and representatives will be there with you every step of the way. All permitting, HOA approval and inspections are handled from start to finish by our team allowing you to sit back and soak in the savings. We realize that your complete satisfaction is what will help us grow through customer referrals. SCS covers most of the state of South Carolina and offers Solar System Evaluations by site visit or via email/phone consultations...

    Palmetto

    Palmetto

    1.6
    (44 reviews)

    We switched to solar about 2 years ago and we couldn't be happier with the change to our bill…read more The company during install was amazing and easy to work with. That said, this year, due to storm damage we need to have them removed to complete the roof and siding work. It has now been over a month and it took us emailing, calling;- even after paying, to get put on the schedule. First we were told that they did not understand that we paid, apologized and swore that they would get us on the schedule. Two weeks later and another couple of follow ups. We finally are on the schedule for October. We started this process in JULY. NOT Happy. I would have given them a 1 but it was truly 5 star service for install. I recommend getting solar but make sure your roof is new or close to new before going through with it. At least you will have less of an issue to get service.

    If I could give Palmetto Solar negative stars, I would. Choosing this company is one of the worst…read morefinancial decisions I've ever made. They talk a big game during the sales pitch about how much money you're going to save, but the reality is a complete scam. Not only am I saving zero money, but this entire ordeal has actually ended up costing us significantly more money out of pocket due to their incompetence and delays. The worst part is the absolute lack of response. Once they have your signature, they completely ghost you. Every single promise they made regarding timelines, production, and customer support has been broken. I have spent weeks trying to get a straight answer, a callback, or a manager on the phone, and I am met with total silence. They show absolutely zero accountability for the financial mess they've caused. Do not let them touch your roof. Save your money, save your sanity, and go with a company that actually answers the phone and delivers what they promise.

    Garrand Electric - lighting - Updated July 2026

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