A third happy encounter with AAE…read more Wanted to add new lights installed, old lights replaced and a fan into a few bedrooms. Delighted with the work they did. They brought solutions to my problem than were better than what I was thinking. They communicated well, they worked quickly, cleaned up afterwards and did it all right.

Was scheduled the day before but was notified in a timely fashion the reason for the delay…read more Notified when in route and Arrived promptly as planned. Wade handled all our issues and found another potential issue as well and took care of that. Friendly and very professional tech who explained problems and solutions clearly

Kept me posted with driver pic and arrival time. Got the job done at a price that was better than…read moreexpected and over $100 less than a competitor's quote. Couldn't be happier with their service and will definitely keep them on file for any future needs!

Sorry to say that this company sent us an arrogant representative to discuss a Generac…read moreinstallation. He was dismissive of our concerns and made it sound like they were doing us a huge favor by agreeing to install a generator as long as we did all the work for approval. We found another company that provided superior customer service. I don't know if it was just Paul (who came to our house) or the whole company but we were a million times happier with another Charleston based company

These guys were quick, professional, honest and fair. Had an issue in my fuse box......fixed…read morewithin 24 hours of 1st contact.

From the owner: Locally owned, family owned and operated professional handyman business with over 28 years…read moreexperience. Offering a wide variety of local services. Including home remodels and repairs. We provide over the phone consultations everyday.

What a great day. Adam was the electrician who came out to the house to provide a quote and do…read moresome work. Of course there were some SNAFUs, but he handled them expertly and got the job done all in one day! I will use them again.

Awesome, Adam, Ryan and Derek are the kindest guys ever to help me with my outdoor and indoor…read moreelectrical issues!

Oftentimes, despite the most proactive plans, things go awry. Being in the low country, it can get…read moreuncomfortably humid and hot. Yesterday morning, I woke to an very heated home on a 90+ degree day. I called around, read reviews, and came across Preferred. From customer service to dispatch to service technician....EVERYONE was above exemplary in their approach to my concerns. Josh, was the service technician that served the moment. He took care to inform of foreseeable concerns, but admitted that even through his diagnostics couldn't narrow what triggered my issue. What could've been a very expensive call was minimally fiscally conservative in its service charge. The system was running again very shortly. And this morning, I rose to the comfort I have grown accustomed. PREFERRED is now my preferred HVAC/plumbing go to and I elected their PPP maintenance option. I'm looking onward to our working together,as I feel that they will remain honest, caring, and proactive in their service and commitment. Thank you

Have a crack in toilet tank. Since member of Preferred had someone come out to tell me if I needed…read moreto replace toilet. They said yes and also shutoff valve. Member price for low price toilet and valve and work: low of $957 and high of $1538. I am not the brightest but that seemed like a ripoff. Ordered toilet and valve from Amazon for $255 and installation will be around $200. Preferred has done work for me in the past but now it makes me wonder how much I have overpaid.

He is prompt and very knowledgeable. We needed him for a larger scale job and he had no issue…read moremeeting our deadline.

I had Travis come to my home to install a light fixture I had been meaning to get to. He was super…read morequick to reply, gave a free estimate and asked more about the project beforehand. When he arrived he was very polite, informative and left me with my new light fixture hanging perfectly

Found them via a Facebook recommendation and they promptly replied to my email and followed up with…read morea phone call. They had immediate availability and provided the option of a phone quote or they would send someone out. The phone quote was exactly what they charged me with no hidden fees/charges etc. I was very happy with their service and they showed up on time and got right to work. Overall a very good company with quality work.