My cat was ill, took her to the vet to get her looked at, they immediately went to, "Lets put her…read moredown" Took her to a different vet today, she has an infection and needed antibiotics but is getting better. This process with them was a pain. Calls that were never documented by the extremely rude front desk lady, who called my wife and I liars. I have phone records of our call attempts to reach them back... Don't bring any animal you care about to this place, as they don't care at all.

This is the best veternarian's office I have ever had the pleasure of working with. Dr. Amanda…read moreHavins at this vet office is always very informative and passionate when working with my sick or elderly pets. She has given me know hope and knowledge that has extended the life of my little fur babies. I'm on the second pet, living on borrowed time due to her efforts. Dr. Havins is so appreciated! Thank you dearly

I called for a price for a stray cat we took in with a abscess on his tail, we got seen the same…read moreday! They were up front about the price for a sick visit and listened to the budget and insured I could get my new fur baby happy and healthy again! They were all amazing from the front desk to the vet!

The vet and techs were friendly, but the receptionist could use some work on her people skills.read more

Kind professional service young doctor Anderson is an up and comer. My dog has medical problems…read moretaken care of

My cat was misdiagnosed by Dr Anderson. Took my cat in for constipation and came out $376 later…read morehim saying oh its a bladder infection. I took my cat here because I couldn't get into my normal vet and I was desperate. I waited 4 days after that appointment and took him to his normal vet. His colon is completely full of waste. My vet had to do 2 enimas. My cat almost died because of his misdiagnosed of the situation. They are out for the money they don't care about your pet. Go to Dr weldy in wakarusa they care.

I will start positive, Dr. Harr is amazing. However, the receptionists (any many other staff…read moreaccording to these reviews), are not very pleasant. Every time I've talked to someone on the phone or in person they are always SO mean and act like whatever we're talking about is a an absurd inconvenience. They seem like they don't have any compassion. I thought maybe they were having a bad day so I tried to be light hearted and nice... they were still so rude and acted very cold. My dog (Pomsky a little over a year old at the time) has issues with aggression primarily when he's sleeping and some resource guarding habits. This developed after having a cyst on his head. When we brought him in to get it looked at and for his shots, the doctor and assistant, knowing his issues, brought him into the back? I've always been in the room while they've given him shots and he's done amazingly. It's because of the pain he was in that he wasn't friendly. They reported the bite, understandably, but couldn't it have been avoided if they had just NOT taken a dog with aggression away from its owner? They told us we had a to do the "chill protocol" which basically means we brought him back the next day and gave him some melatonin and pain medicine before bringing him in. He was very distraught and confused, I understand why they wanted to do it, but it just left him a lot more scared of everything than he needed to be. They cleaned and drained the cyst as much as possible but they also created severe anxiety for him and he will probably hate every vet I take him too. I'm going to bring treats and see if we can make it positive again. I do NOT recommend coming here at all. Not to mention they charged me almost $1000 for the two visits?! We didn't even have the cyst removed (couldn't afford it). That's ridiculous. The cyst is back now and he just turned two as well so we are going to go get his shots done and schedule a surgery for removal. I will NEVER step foot in this place again.

I used to take my pets to Kryder...used to is the operative statement here. I now take them to a…read moreVet in Michigan for service. Perfect example of why...I just went into Kryder to register my pets in St Joseph Count because the Humane Society website says you can to do it at ANY vet. Kryder followed this guidance and did it last year since my vet is in Michigan. The attendant looked at me like it was an imposition since I wasn't a customer. This IS exactly why I took my pets elsewhere...increasing prices, limited hours and waning customer service.

They r always so sweet towards my pups. We love Dr Terri she is always compassionate and efficient.read more

They are so understanding, our dogs are really energetic and anxious. They are always ready for us…read moreand make it low stress and fun. We really appreciate their style!

Practical approach to pet health. They get all the information before making a diagnosis. It may…read moretake a couple of trips which I think is best

I have taken my cats here since I located to the area (2010). The doctors, who happen to be…read moresisters, are absolutely fantastic with the animals. Their entire staff seem to really love their job and it shows with how wonderfully they treat your pet(s). I believe their pricing is very reasonable as well. I highly recommend giving them your business.

Things have changed in recent years. I loved this place because of the care and concern the staff…read moreshowed. Most of the vets I encountered were very helpful and made sure I was a part of all the decisions. Now, there appears to only be one vet working there and he does things without making sure I know what is happening and what it is going to cost. I feel like my questions are a nuisance. They do quality care. Just go in with your eyes open that things may cost more than you expect.

The problem with this place is that the vet doesn't give you any clue as to what things will cost,…read moreand he doesn't give you a say in things. He just decides what he wants to try with your pet, and doesn't give your pet back until he's done. I took my dog in multiple times because he couldn't walk, and the vet kept him (without calling me) for days. Eventually, he called me saying he was going to keep my dog for a week to give him acupuncture treatments, and when I got him back, he was no better whatsoever, and they wanted me to pay $1500 upfront and berated me for not having the money. I had NO IDEA how much this was going to cost, and I had no say in the matter, and we did not have the means to pay it. Two weeks later, we had no choice but to put our dog down because the vet's treatments wouldn't work, and they wouldn't let us come back because we owed them money.

I lived in Illinois and used the emergency vet care in Hodgkins IL. They treated my dog like a…read moreking, until they gave me crap about COVID in the past. I was hoping I could find a vet I could trust, and yes I found that brown building on rt 62. It is across the street from the SKI-DOO store. I trust this building and all the docs and staff are very cool!

Front desk is rude on the phone and in person. They don't want to take emergency patients and tell…read moreyou to go to ER vet instead. Try to push you to a specialist if it's anything more than standard vaccinations. They wait until right before they close to call you back so you can't follow up with them or ask any other questions until the next business day.