To tell the truth--This joint is IMPRESSIVE! It's a computer assistance business model you will…read morelove. I am celebrating how smart I was for finding this resource for computer help of all types. Well, actually, I found it by a Google search when I got fed up with a computer function that had frustrated me for over a year. I knew that I didn't want to wait in line or wait days for the help I needed, and I knew I didn't want anyone to come to my home. I knew I didn't want to leave my computer anywhere--I have work to do! Night before last I found GenTech on Google. I was able to make an online appointment for the next day at a convenient time. My assigned technician (Title?) was ready when I arrived at the clean, modern, and easy-to-find location. The problem I had was, as I already knew, very complicated. Thirty (30) minutes later my problem, plus several I didn't even know I had, was solved! My only regret was that I had spent hours upon hours trying to fix the problem by myself. That won't happen again thanks to having GenTech in my toolbelt. You gotta check these folks out!

Wonderful group of young folks who are very knowledgeable about computers, ipads and iphones. When…read moreI tried to upgrade to the latest ios release of 18 and got 26 instead I was lost. They untangled my user experience and also helped me with a way to avoid ads on youtube until my adblocker caught up! Highly recommen.

Simply the best, Rob fixed the printer problem, fixed the TV internet problem and also gave us a…read moregreat reference for auto repair. Rob explained what he was doing and had my wife take notes. Rob explained everything simplistically. Great communication, Rob texted that he was on the way and Rob was on time for the appointment. Definitely will keep using and referring Rob for computer repair needs.

We have used Rob for a good number of years for computer issues. He is reasonable with his…read morepricing and always takes his time to explain the problem. He also offers advice as to how to avoid future issues. Will continue to use him for as long as he is in business. Bernard K. Phx. AZ

Thomas Barton is a rare breed. I called and left a message about my family member's laptop running…read moreterribly slow. He called back very soon and, at no charge, Facetimed to see how the computer was running. (He could have diagnosed through remote access but the computer was too slow for that). Mr. Barton figured out the crux of the problem at lightening speed. He explained that the problem wasn't something worth paying for repair. Not only did his honesty not earn him any money, but he gladly recommend some excellent laptops and even sent us the links on Amazon! By the way, we have taken that laptop previously to two local repair shops. We were totally ripped off at the first one and the second one installed upgraded parts but had no solution for the speed problem. So you can imagine how thrilled I am to have found RELIABILIT - IT Services & Computer Repair on Yelp!

Thomas Barton is very trustworthy, reliable, informative, and top notch young man when it comes to…read moreknowing his PC's and service repairs. He made himself available at a moments notice, as well as agreed upon time and place. He is prompt in his correspondence as well as courteous and friendly. He was very helpful as well as generous in his dealings with our PC gaming computer issues we were experiencing and solved them expeditiously as well as low cost and made recommendations on what to get on Amazon with several choice PC Gaming monitors. He was extremely helpful and reasonable in his recommendations as well as service repairs. His business name says it all RELIABILITY only spelled ReliabillT. Quite a genius and catchy name for a business. I highly recommend his repair or consult services for anyone experiencing difficulties with their gaming PC Computers. Thank you Thomas!!

Jeremiah was very friendly and personable, He will be my go to guy in the future. He was also very…read moreknowledgeable on the computer steps. Very happy with my service today.

Braun. Came out to fix a virus. Quality work and fixed my issue, he explained everything perfectly…read moreso I could understand,very professional with me!

I would definitely recommend. I had a very rough issue that took hours to fix - even after he…read morespent a few hours at my house later in the evening worked remotely on it more until finally repaired. Very good service and value.

Great job, very professional and very quick to schedule. Don't hesitate to use him. John is also…read morevery patient if you aren't so tech savvy.

I recently reached out to Sam regarding some concerns I was having with malware/virus issues on a…read morelaptop, and couldn't be more thankful and impressed with his service. Sam was incredibly kind and patient, taking time to explain the process while resolving the issues efficiently. His responsiveness was top-notch, which really helped ease the stress of the situation. I will definitely be using Sam for all of my future IT needs!

Sam is very responsive. We had an emergency and he came right over. Wasted no time getting to the…read moreroot of the problem and helping us traverse all complications we were experiencing with our ISP. Sam even called us back the next day to make sure we were being taken care of. 10/10 would recommend this Veteran owned business. Sam is a true professional.

John is a super star!! He fixed an email issue and an issue I was having with Google as well, all…read morewithin an hour. I'm extremely happy with the results and would highly recommend the PC Guy to anyone that needs help with their computer issues.

John was VERY helpful and kind and generous. I would very very highly recommend him to other people…read moreneeding the help of a true wizard that also happens to have great people skills.

Brought in my wife's computer because one of the fans was making a noise randomly. Within seconds…read morethey found the problem, fan on the GPU was not always moving. Wife decided for an upgrade and Noah was able to suggest a GPU that my current power supply could handle. Kept the old GPU for future repair and wife was happy with the new GPU. Great experience and will be returning when our Costco computer fails again.

My 7- yr old laptop hinges were loose. Over the phone, Wyatt told me to bring it in to their…read morestore. When I arrived, he remembered the issue & immediately took it apart, found a screw had fallen inside & replaced it & tightened all the others. I was in & out quickly. i will use them for all future PC issues.

As always, just a joy. Everything I needed done, swiftly and with a smile. Such a pleasure!read more

I was very have with the service I received today. I had a problem with my PC not matter what o…read moretyped it would work. So I brought my PC in today to have it checked out to find that in fact my keyboard was bad. They helped to my car with my PC and helped me with a used Keyboard. Then on top of this they said it didn't cost me anything because I was there last week and it only took least then 3 minutes to find the problem. They are very friendly and helpful. In the future I will return for any problems I might have. I'm very happy with there decision to help me!

I am the author of Farmer Tice children's books, and my computer is my livelihood. Last week I was…read morecursed with the so-called "blue screen of death" and had tried everything in my bag of tricks to get my computer back & running again. I have nearly 40 years of technical experience behind me and am competent enough to fix most computer glitches. However, this one was beyond even my expertise and abilities, because the file system was completely corrupted. How did this happen? There are lots of bugs in Windows 11, & when I did a system recovery, Windows corrupted the file system to the point of no return. I had most of my data backed up on a separate drive, but there was one file that was absolutely vital, because it contained information that was absolutely imperative to my business, as well as my personal affairs. I immediately got on the phone and called several computer repair services, but none of them suited my timely needs; i.e., I couldn't wait a week or longer. Then, I decided to try Yelp and received numerous replies, but only 1 really caught my eye; the one sent to me by Dominic Danko of GetItFixedAZ.com Dominic came to my house the very next day and was on time. Windows 11 was completely corrupted & needed to be replaced, but he was able to save that important file, which was a life-saver to me. After reinstalling Windows 11, he reconfigured my system & got me back on-line. Then, he helped me reinstall some old (but very important) programs that didn't function with Windows 11 & needed tweaking in order to make them work. Before he left, he also showed me how to access some hidden Windows programs with several tweaks that most people don't know about. I am thoroughly impressed by Dominic's knowledge & talents, his honesty & trustworthiness, & his geniality. His prices were extremely fair & reasonable, and he did everything he promised to do and more. He left me with his business card & personal phone number, which I shall guard with my life. If you are reading this review, Dominic, I wish to thank you once again from the bottom of my heart. I am truly blessed in finding you among the plethora of computer repair ads.

Needed some quick troubleshooting done on my computer, Dominic responded quickly and came out…read morepromptly. He was helpful in both working around my environment as well as explaining what he was doing and what was going on. Will definitely use again when I have an issue. Very convenient having him able to come to my residence to work and not having to haul my computer around the valley.