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    Gary A. Kronen, MD

    1.0 (1 review)
    Open 8:00 am - 6:00 pm

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    1 year ago

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    MidAmerica Orthopaedics

    MidAmerica Orthopaedics

    2.2(58 reviews)
    0.0 mi

    I fell at work and suffered an injury and was sent to MidAmerica Orthopedics in Palos Hills. I had…read moreto see two specialists, one for my hand and wrist and another for my hip. The day after the fall I was experiencing pain in my shoulder, wrist, and hip and groin area. The doctor I saw for my hand and wrist provided an order for occupational therapy, which has worked wonders for improving my wrist mobility. I later had a CT scan and was seen by Dr. Kevin Lindsay-Rivera and PA Alexandrea Bosen. During that visit we reviewed the CT scan and Dr. Lindsay-Rivera explained the different types of tears and possibilities that could be causing my pain. During that same visit I informed both Dr. Kevin Lindsay-Rivera and PA Alexandrea Bosen about all of the areas where I was experiencing pain. Dr. Lindsay-Rivera performed a physical exam and when he moved my right leg inward I felt a sharp pain. He stopped the exam and suggested getting an MRI to see if there was a tear or anything further going on. At that point PA Bosen stated that she would clear me to return to work. I explained again that I was still in pain. Her response felt very condescending, as if I was trying to stay off work rather than explaining that I was genuinely in pain. The visit ended with her saying that we would schedule a follow up appointment on March 5, 2026 and re evaluate then. I had the MRI completed at an outside imaging facility because workers compensation only covers certain locations. On March 5, 2026 at 8:00 a.m. I arrived for my appointment with the MRI disc. The staff took the disc and then realized that the imaging center had not sent over the written report. Because of that, I was not seen and I was not evaluated. I explained that my pain had actually gotten worse. Once again I felt dismissed and was told they would contact me with their findings. I called multiple times to get an update because I needed to report back to my job with the results. I eventually spoke with PA Bosen and again I felt dismissed when I explained the situation. She became defensive and said, "From an orthopedic point, you are okay to return to work. We understand that you are in pain but we cannot help you with that." I explained that saying I was clear to return to work would make my employer believe I had been fully evaluated and found to be fine. The next day, March 6, I went back to the office to get a work note because I had been dismissed the day before without an exam or even a proper conversation. I was told that Dr. Lindsay-Rivera was out of the office and that I could not get a note because his documentation had not yet been finalized. I then spoke with the workers compensation coordinator, Cris Garcia. She told me she would take care of it on Monday, March 9, when the doctor returned to the office. Monday passed with no update. On Tuesday morning around 9:30 a.m. I called again and was told that the doctor had not responded to her the day before. Later that afternoon, around 4:00 p.m., my job called and informed me that I had been released back to work and was advised to follow up with my primary care physician because the injury supposedly did not appear to be related to the fall. They even suggested it might be something internal such as ovarian pain or appendicitis. At that point I felt completely ignored and made to feel like a liar. Last week I had my annual appointment with my primary care physician and explained the fall and the pain I have been experiencing. Her response was, "That sounds like a groin strain or a hip joint injury. Did they give you a referral to a sports medicine doctor or physical therapy?" I told her no and that they were simply trying to release me back to work. She then asked, "Even though you are still experiencing pain?" My primary care physician knows my medical history and did not jump to conclusions about appendicitis or ovarian pain. In all my years of seeking medical care, this is the first time I have ever felt dismissed and possibly biased against by medical professionals. I truly hate that I still have to return there to see the hand specialist. I do not want to walk through the doors of that facility again. I ultimately had to advocate for myself with my employer and request a second opinion. That is something I should not have had to do if the providers had simply listened to me as a patient.

    Poor customer service...just needed an MRI. They told me to fax the order...of course they didn't…read morereceive it. I have a good insurance plan, which doesn't require pre-auth. Mid-America says they still need it in writing from UHC. Um, okay...I'm sure someone at UHC will get right on that just for you. Thanks for waisting my time MidAmerican. I went elsewhere an got an appointment immediately and was able to text them photos of the order and my insurance card. That's how it should be.

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    MidAmerica Orthopaedics
    MidAmerica Orthopaedics
    MidAmerica Orthopaedics

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    Midwest Hand Surgery - Hand model

    Midwest Hand Surgery

    5.0(1 review)
    2.0 mi

    Broke my right hand at work on 6/26. Started out being the worst pain ever and I have never had any…read morebones broken before. My right index finger and thumb were not in the splint and is all I had use of. I mostly became a lefty because I was strongly encouraged NOT to use my right hand at all. The normal things we do on a daily basis; washing dishes, doing laundry, getting dressed, brushing teeth, combing hair, taking a shower or bath, tying shoes and even using the restroom becomes the worst chore ever when doing it with your non-dominant hand. So grateful to my husband for all of his extra help and support. So grateful for my doctor and team of physical therapists that push me to the max. I squeeze sponges and place them in a bucket. I stack casino chips in alternating colors, alternating fingers. I search for colored pegs buried under white beads with out looking. I also receive a fluido therapy treatment and finish with a massage. My hand hurts so bad when I leave but my range of motion is improving. I am on track to return to work sometime after Labor Day.

    From the owner: The MHS team of hand specialists includes fellowship-trained hand surgeons, experienced…read moreoccupational therapists, and a caring support staff committed to providing you the most advanced treatment available. With three offices in western Chicago, on-site surgical suites, and leading-edge therapy equipment, our goal is to put your hands back to work.

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    Midwest Hand Surgery - Entrance

    Entrance

    Midwest Hand Surgery - Clothes pins of various resistances

    Clothes pins of various resistances

    Midwest Hand Surgery - Compression glove and support band

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    Compression glove and support band

    Palos Cardiovascular Center

    Palos Cardiovascular Center

    5.0(1 review)
    1.0 mi

    My toddler son needed sutures slightly past the urgent care's closing time yet Asfour stayed open…read morefor us and welcomed us in. He was very kind, professional and considerate. He was especially great working with my toddler. Despite the circumstances we had a very great experience that saved us from having a long night in the ER. Thank you again, Asfour! We highly recommend this urgent care center to anyone in need!

    From the owner: Products Cholesterol Management, Cardiac Risk Assessment…read moreServices All Insurance Accepted, Coronary Artery Disease, Chronic Disease Management, EKG Testing & Monitoring, Arrhythmias, Coronary Heart Disease, Heart Failure, Glucose Checks, Cholesterol Testing, Blood Pressure Monitoring, Heart Disease Screenings, Angioplasty & Stent Replacement, Heart Transplantation, Aneurysm Repair, Valve Repair/Replacement, Coronary Artery Bypass Grafting, Cardiac Surgeons, Cardiologist, Diagnose & Treat Heart Conditions, Blood Pressure Management, Cardiovascular Healthcare Business Description Palos Cardiovascular Center, in Palos Hills, IL, proudly serves the greater surrounding area with expert cardiovascular care. Our renowned center, founded to prioritize your heart health, specializes in comprehensive cardiovascular healthcare. We are equipped with a skilled team of cardiologists and cardiothoracic surgeons, providing top-notch services such as cholesterol testing, glucose checks, EKG testing, and monitoring. Your heart is our priority at Palos Cardiovascular Center, where we aim to ensure your well-being through personalized care and cutting-edge treatments.

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    Palos Cardiovascular Center
    Palos Cardiovascular Center
    Palos Cardiovascular Center

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    Palos Surgicenter

    Palos Surgicenter

    2.8(5 reviews)
    2.1 mi

    I can't say enough about the care I received. Big thank you goes out to my nurse Sam! When she…read moretook my pulse, she said ur Heart rate is kinda low and ask what med I took the night before. I told her and she said u might want to check with ur doctor. Well I did follow her advice. I have a Apple Watch that monitors my heart rate and it was in the low 50's. I went and saw my doctor and he told me to stop my metoprolol. Again Samantha ,or Sam , u are a very observant and caring NURSE

    I had a procedure done there. This is from the email they sent me:…read more RECOVERY ROOM "Depending on your procedure you will spend about 30 minutes and up to 2 hours in the recovery room where a nurse will check your blood pressure, heart rate, oxygen level, and assist you with your safety and comfort needs. Once you are fully awake and comfortable you will see your family and be provided with a light snack and cold beverage. A nurse will go over your postoperative instructions ordered by your physician. The amount of time spent in the surgery center will be different for each patient. You will be discharged when it is safe for you to go home." I was brought back to a room, a nurse checked my blood pressure and after five minutes I was asked, well, are you ready to get dressed. I got dressed, and then I was asked who is driving me home, the nurse said, ok I'll have him pull to the front to pick you up. I was out the door ten minutes after my procedure. I was not offered a light snack or cold beverage, I was not given postoperative instructions, I was simply handed a red folder with material to read. Such a poor experience.

    Gary A. Kronen, MD - surgeons - Updated June 2026

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