Had a great experience with Jonovan! He made getting my car insurance set up super easy and took…read morethe time to explain everything. He also helped me bundle in life insurance, which was something I hadn't even considered. Really appreciate how helpful and supportive he was. Highly recommend!

Andrew and Bill were very helpful & knowledgeable. Thank you for helping me with the quote.read more

I called today as I was referred by a friend of mine and wanted a quote for auto insurance, the…read moregentleman who answered was very argumentative and made me repeat myself multiple times of everything he asked me. I gave him my vin at least 3 times and each time all he could say is that's the wrong vin! However he wouldn't let me say more than 2/3 letters or numbers without interrupting but in the rudest tone possible! Not worth your time or energy to do business with this place! Run for the hills and if you already have used them please switch!!

Best insurance agent in town!! Been coming to him for many years and he is extremely helpful…read more Every-time I've needed paperwork or proof of insurance anywhere in the world he has always been helpful and on it right away with emailing anything. I would recommend this place to anyone.

Denise helped me get auto insurance it was the most affordable out of my options and very time…read moreefficient. great service

Fantastic service and a very committed insurance agent. I always get quick responses to any…read morequestions I have, and this being my first time getting my own insurance, there was plenty of questions to go around. So if you're a newcomer or just want an agent you can rely on, then I would absolutely recommend Yujin!

Yujin is very responsible and hardworking insurance agent. He is always there whenever I need his…read morehelp or have questions regarding my insurance and very fast on responses. Very satistified to have him as my insurance agent. :)

Quick and easy service. Ryan assisted me immediately as I walked in. It was very nice to have the…read morehelp. Nice and clean location with snacks and drinks provided if you need anything. Everyone was dressed in suits and business wear. Thanks Fidelity!

Everything went well. Would recommend this office for your 401k and roll over needs and any time…read moreyou can call for questions etc.

We have been working with Daniel, and his very helpful agent Alexander, for over years. I thought…read moreit was about time to leave a well deserved review! We are very pleased with the level of service they offer, and how great they are at responding when I call. Even if they are busy and don't answer, it doesn't matter, they will call you back every time. They are both friendly, so it's always a pleasant experience, which isn't always the case when dealing with insurance agents. If you're looking for someone, I would highly recommend them.

The communication within this office is terrible. We've had several problems with this agent and…read morehis team, mostly related to our insurance policy never being combined with auto + home, thus always having to reach out to have it fixed for the additional savings. It's very frustrating having the same issue repeat itself every cycle. I do not recommend this agent at all.

Arley at Luis Acosta State Farm has got me covered AGAIN! I needed to add a new driver to the…read morepolicy immediately. Arley was right on it and done in less than 2 hours!! if you need insurance and the best matters to you, then LUIS ACOSTA State Farm is for you! Thank you again

Very disappointed in the lack of accountability and correspondence in this Agency. I called in…read moreApril to inform them that I have decided not to renew my policy that was set for automatic renewal on May 18th so that they did not deduct the renewal amount from my account, mind you I had already paid for that current/last month. They canceled my policy affective the day that I called in which was over 3 weeks before that policy actually ended. Meanwhile I am thinking my business was covered till Mid May. I did not find out my policy was canceled (4/17) until May 6th when I received a letter. When I called in they insisted that I canceled the entire policy and refused to see their error. They insist that I requested an immediate cancelation, instead of a renewal cancelation, mind you we went over the date of cancelation to verify the correct date. I also called in and spoke to Adam in early may to verify the renewal had been canceled since I had received another bill for payment, he verified that the renewal was canceled and never mentioned that the entire policy was not even active. He is now trying to say that I never used the words "renewal" which makes no sense because I read to him the notice of renewal "title" and yet he is still saying that I used the wrong term to him and to the first girl who originally canceled me. He even got caught up in his words and said "you wanted to make sure your next months renewal payment did not come out of your bank" That was his opportunity to tell me, why would that happen if the policy is no longer affective, but he never did. So to sum it up I called in April to stop the renewal and verified the date of cancelation being on 5/18/2024 and instead the girl canceled my policy as of 4/17 leaving me with NO insurance for the last 3 weeks. They refused to admit their wrong doing and worst, or at the very least say it was a communication error but instead they insist it is all my fault for not being more specific for them since they put it, we have cancelations all the time so we just assumed. Why would an owner make such a ridiculous request to cancel a policy that was already paid for leaving them with ZERO insurance coverage! The lack of accountability, even if it were human error on their part is shameful and to double down and blame the customer is absurd. This is just my experience and I cannot recommend them unless you have the time to double and triple check their work and communication otherwise their error is all the consumers fault.

Great customer service! Jhuvanna took great care of me. She answered all my questions and was very…read morepatient. I feel very satisfied with my new policy and the service I received. Thank you Jhuvanna!

I have a really difficult situation as my insurance is very high for the worth of my car. But Judy…read morereally talked to me and helped me understand why that might be happening. She was someone I could really talk to. I think insurance is very complicated and it's so important that to find someone, and I tried many other companies, that you can communicate with is very reassuring. I'm lowering my insurance and moving to Allstate after 20 years with Mercury. Thanks Judy. You made it so much easier. And explained it so well.