My experience with Rick Chung's Office for State Farm has simply been amazing because of Cesar!! He…read moreis super prompt, professional, and always incredibly helpful. I've been with them for a few years now and I would highly highly recommend using them for State Farm Insurance whether it is for car insurance, renters, or even homeowners insurance. Cesar is great and has always helped me get the lowest and most competitive rate and has been really patient and answers ALL my questions. I can't recommend this office enough. Cesar's customer service is outstanding A+++ Highly Highly Recommend Seriously!

I really love the quality and the personal touch that State Farm has to offer!!!…read more I have been with this agent for over 6 years now. I feel secure in knowing that an agent who knows me picks up the phone to answer any questions I have, instead of the other insurance companies where you might get transferred overseas! The agents at this location always take the time to explain and help you understand. I recently that I found out State Farm has Vehicle loans. I refinanced and it saved me a lot of money. They are a great source for centralizing a bunch of your needs: credit cards, checking accounts, and life insurance. I'm definitely looking into these products.

renewing your car insurance policy is a yearly ritual you can't escape. i've been dealing with SKC…read moreand Edward Cha for upwards of five years now. Edward is a good guy and he knows the biz like the pro that he is. this means a couple of things: he will not steer you wrong and he will shop your policy on a yearly basis so that you get the best premium possible. he has placed my vehicles with little known companies that were triple A rated but didn't spend $600 mill a year on advertising, promising to save you more than five bills over the next insurance company that also spends a crapload (is that a word?) telling you they are gonna save you more than five bills over the next insurance company (blah blah blah)...fucking annoying! i have referred friends and family to Edward and i would highly recommend him to the Yelp community enthusiastically!!! give the man a call.

Agent and her office never calls for insurance price hikes and explains options…read more Also no to min help handling my car insurance claim both from the agent s office and state farm corp office. Actually when I called insurance office after the incidence , they asked me call their 1855 number..

I have been insured with Cheryl with State Farm for over 20 years. I have been very happy with this…read moreCompany. Customers Service is always there to help me out . When I need it. Ana Urita has been exceptional in almost all my insurance needs from, cars to life Insurance. Thank you Ana for your hard work and dedication to State Farm Customers.

Sonia at Damian Useda's State Farm Agency always provides excellent customer service! She is very…read moreprofessional, knowledgeable, patient, and kind. She really takes the time to make sure you understand everything. She is one of the sweetest people I have ever met! Always a positive experience! I highly recommend this office!

I never even met Damian. I was ok with the insurance and in their eyes I was the perfect customer…read more That ended when I hit the rear of a Volvo who kept hitting her brakes in front of me. I would look straight ahead and then to my left. Once the white car passed that was signaling right the whole time as if to enter the freeway. The lady in front let go of the brakes and moved about 4 feet forward. That's when it happen. Not realizing that she was still inching forward and stopping. I hit her on the back. Still she did not move. Traffic was backing up behind us. I knew she was frozen, so I hit my blinkers and slowly moved back enough to get me to get in front of her. I signaled and waved and yelled for her to follow me so we could exchange information. After what seem an unnecessary long time I got her to follow me into an industrial parking lot. I parked my car in a parking space and she pulled her car forward. She wouldn't get out and I finally walked over to her to ask her if she was ok. All the while I noticed the tiny dent that I had caused to her car. So small it looked like a dimple. First thing she said was "were you the one in the white car". Hah? She was confused the white car was the one we were trying to avoid hitting us. I asked if she was ok . Time passed an she didn't answer my question if she was alright. Finally she got out of the car and looked at me very confused. I asked her again " Are you ok, do you need an ambulance. Finally she answered. "Yea I am ok" not once asking me if I was ok. I pulled out my registration, insurance card and License. She didn't do the same until I finally told her to do the same and we could take pictures of each others info. After hesitating for a while she finally spoke up and said " I need to call my husband. She went back to her car to wait and I did as well. Soon he arrived to access both cars. I pointed out that her car was very strong and well made. " he said that's a Volvo for you" He went over to see the front of my car. He said " whoa you really got it good". That was a true statement. My front end had hit hers to the left and her incredibly strong car hit me dead center and tore up my rubber front end and pushed in my right headlight. My car being a 2009 I only had liability. In the meantime he was adamant to get a police report. I said to him Police won't come out if everyone evolved is ok and doesn't need an ambulance. He stepped away and proceeded to call police . The policeman talked to both of us. He asked us both are you ok and did you exchange numbers and insurance. I said yes and just about when she was going to speak he interrupted her and said to the police. "We would like to get a police report " The police said it's not necessary if no one is injured. The husband said well that's why we want you to come out and give us a report. The policeman said ok, but this is not necessary. After an hour a policeman arrived . So far we were more than two hours into it. The Policeman looked at both cars , asked if we had exchanged info. I told him I had her take pictures of mine but she hasn't given me hers. He told her you need to give out your info. The policeman proceeds to get in his car , when the husband runs to stop the cop from taking off and said . " Can you send an ambulance over to check my wife I think she is having a sore neck ". I never felt so alone in my life. The cop said "No it's not necessary since she seems ok and she said she is ok. Ok , but, but can you come look at where it happened ". The policeman said ok? But real quick. We followed the husband, the wife , the cop and me in that order walking in a straight line. I felt so bad for the policeman. He said Ok, " so what do you want me to do about it. The insurance will take care of that ". He turns around and did a fast walk to his car. The husband proceeds to call another jurisdiction. Turns out it was signal hill highway Patrol. They looked at her and said . Sorry this isn't our jurisdiction. Once they left he proceeds to say . "We really need to get a Police report" Whats to say she won't take the blame. It's now 3 1/2 hour in 90 degrees. After he said he was calling another jurisdiction. I said that's it I'm going home you got my info. Finally after about two months, I get a call from the insurance telling me that they would be raising my insurance rates. I asked them how much did she claim. They told me that they do not give the claimants information out. So it wasn't until earlier this year when I went to seek another insurance that I was told how much they claimed. My car was a total of 5,000 in repair and paint. All out of pocket. They claimed $14,000! Guess once I was gone he told her to act like she was in pain. Guess I should have hung around for the police report he wanted so bad.

We have had the good fortune of doing business with this company for at least 20 years and are…read morealways appreciative of their professionalism, knowledge and friendship.

Great customer service! I'm so glad i met Zeny. She's nice and knowledgeable. She was able to give…read moreus affordable rates for our needs (Auto and Renters Insurance). I recommended Pinoy General Insurance Service to several of my friends and will continue to do so in the future!

Service and attention to detail is phenomenal. Odette is always a text or phone call away . Highly…read morerecommended .

Excellent customer service! Very professional, knowledgeable, and attentive. They really care about…read moretheir clients and take the time to explain everything thoroughly.

called left a message with the receptionist and left my number for a call back to see if i can get…read moresome information for insurance quote/information. days have passed and no call back nothing. if this is how they treat potential customers i feel sorry for existing/current customers. hahahaha good luck to everyone who has insurance with this group. hahahah glad they were able to show their true colors and i was able to see this from the start instead of dealing with this no response as a customer.

Still terrible service. Every time I call. I hang up upset !! But they're cheap so I'm stuck…read more But....Usaa will match them so I'll be switching soon. Everyone there either really hates there job. Or they're extremely tired and bored. Went with Usaa. Way cheaper and more coverage. Outstanding customer service. Night and day from mikels

Worst customer service I've ever received. The person that attended me (her name is Samantha) asked…read morefor my name and phone number regarding my account. She discriminated me because my name sounded like a man and said that I sounded like a women. Then she proceeded to ignore what I was telling her about my account through the phone. After I kept saying hello she would act like she was being an active listener. Which then she proceeded to put me on hold for 5 more minutes. It was an overall every bad experience I've had as a customer for a company. Not to forget the worst customer service experience ever while being discriminated Im very disappointed!

its hard to find business that put the customer first. been doing buisness with StateFarm for 6…read more years plus and they deliver on putting the customer first. Mayra the agent that helped me went above and beyond to address an issue I had despite it being on a friday which for many its lets hang evrything up and forget the customer, but Mayra did opposite she noted my concern and promptly followed up with me on Monday to ensure everything was taken care of. The office of Lucy Gomez with agents liie Mayra keep that StateFarm image good. Thank you again for keeping me a happy customer.