Very helpful, good service. Look the wood floor and back splash tile we chose. Installation was…read moreprofessional and looks great. Very happy. Will use Abbey Carpet & Floor again, plus recommend them to others. Jeff S. Rogers, AR

My experience with Abbey Carpet started out well, but an error was made in measuring and resulted…read morein a carpet too small for the room. And yes, I did pay up front! I was told that it would be "made right" and I could go ahead and put furniture in the room and they would take it out and put it all back when the new carpet got in. In the meantime, I decided not to put the furniture in, to save them the hassle of taking it out and putting it back in again. I put the mattress and box springs on the floor and have slept that way ever since. I was expecting a resolution within a few days to a week... it has been almost 3 months! It is obvious after I call at least once a week, get nothing but promises of "we'll make it right", no follow up communication, and now my calls are not even being answered, that they do not intend to "make it right". I was expecting so much more due to the referrals I got to this business. I am extremely concerned that they would treat a senior citizen or anyone in this manner. It appears if everything goes well it is good, but if there is any glitch, it is awful! Sadly, my experience has been the latter!

Get rid of the air fresheners. I would have shopped longer but I feared damage to my health…read more This place is intolerable if you have ASTHMA, LUNG ISSUES, AUTO IMMUNE DISEASE, PREGNANT, any other breathing issues. The level of scent in the air is incredibly toxic and suffocating. MY MOM HAD AN ASTHMA ATTACK AFTER 3 MINUTES IN THE STORE. Many people I know cannot tolerate air fresheners. IF YOU CARE ABOUT YOUR HEALTH, DO NOT SHOP HERE.

This is going to be a long one and it's the abbreviated version. I would like to point out that…read morethis is only my third negative review I've ever written. Not much has made me feel that dissatisfied and dismissed. But, this time. I mean, people have their limits. Let's start at the beginning... This was my first and only purchase from At Home. I purchased a $100 gift card weeks ago, on or around November 20th. The only notification I received was an automated email confirming the order. It never arrived and I was never charged - until one morning earlier this week. A charge for $100 was added then canceled a moment later (weeks after the order was placed) according to my card company I still have received no gift card I have also received zero communication from anyone at the company. In fact, they have made it as difficult as possible to communicate with a human customer service representative. Zero interest in assisting customers. Better for us to get busy and give up so they make more money. Total customer care failure I opened a complaint ticket and I received yet another automated email notifying me that my complaint wasn't in the right dept. So I had to file ANOTHER complaint and got ANOTHER auto email saying it had been received. The only human contact I have had is when I finally got someone (after 4 attempts) to pick up the phone. She told me a gift card had shipped on the 11th of December! That's the first I was hearing about it. She did not address any of these issues I've discussed above and brought to her attention. She did not give me a delivery date. She offered no assistance with my dissatisfied feedback. Is this the closure of my ticket? The feedback vacuum AND the overall buying AND customer service experience has been genuinely appalling. I've never experienced anything like it Honestly, I've never had a company treat me so unimportantly or insignificantly before. Especially since I've gone out of my way to show this company patience and extend a little good faith while waiting for some sort of attempt to retain me as a customer. So much for that As things sit currently, I just received a one sentence email from a "Customer Service Specialist" that simply said, "We sincerely apologize for all the inconvenience." No sign of a gift card yet, or even a charge, or shipment confirmation notification. We'll see how it goes at Christmas when it's time to give my sister her gift card since... I still have received no gift card Yes, seriously. This is all about a simple gift card Avoid this nightmare retail experience at all costs UPDATE: Was sent yet another automatic email response when I asked why I STILL HAVEN'T HEARD FROM ANYONE. It's officially been over a month and I'm no closer to a resolution than I was when I ordered the damn thing. Ugh!

Can you hear the jingle - "Haverty's has it... we've got it all!"…read more This store has good quality Furniture at decent prices and good quality - plus helpful associates too. They offer delivery assistance and have good store hours in a convenient and central location close to the interstate.

Mario has saved my special medical chairs more than once. Very thankful to see Mario this morning…read more He is a credit to your company. Prompt courteous service call. Thank you Havertys for your friendly customer service from start to finish. Best Wishes from Michael and Susan Small

Issac was great to work with.. Fair and honest pricing on a urgent carpet repair. He was able to…read morestretch it back out and it looks new.. Was also on time!

Isaac does an amazing job! Very flexible and makes it look brand new. He's fixed my carpet twice nowread more