Very helpful, good service. Look the wood floor and back splash tile we chose. Installation was professional and looks great. Very happy. Will use Abbey Carpet & Floor again, plus recommend them to others. Jeff S. Rogers, AR read more

My experience with Abbey Carpet started out well, but an error was made in measuring and resulted in a carpet too small for the room. And yes, I did pay up front! I was told that it would be "made right" and I could go ahead and put furniture in the room and they would take it out and put it all back when the new carpet got in. In the meantime, I decided not to put the furniture in, to save them the hassle of taking it out and putting it back in again. I put the mattress and box springs on the floor and have slept that way ever since. I was expecting a resolution within a few days to a week... it has been almost 3 months! It is obvious after I call at least once a week, get nothing but promises of "we'll make it right", no follow up communication, and now my calls are not even being answered, that they do not intend to "make it right". I was expecting so much more due to the referrals I got to this business. I am extremely concerned that they would treat a senior citizen or anyone in this manner. It appears if everything goes well it is good, but if there is any glitch, it is awful! Sadly, my experience has been the latter! read more

Bad information on flooring product. Brought in a sample from Lowe's to try to buy local. The lady immediately told me the product I had was NOT engineered hardwood. I knew it was, but wanted to see what they had to match and I wanted to her the benefit of the doubt. They didn't have anything that matched, so she began telling me about all the lawsuits from my sample product. When I asked her for the source of her information about the lawsuits so I could educate myself while researching...she responded, another dealer in Lowell, but there not gonna tell you anything. WTF!? I feel like this business will tell you ANYTHING to sell you their products. We were fully willing to purchase a whole house worth of flooring IF they could match the tone of the wood flooring we settled on. Not only could they not, they lied to get us to settle on something else. How do I know they lied? I can't find any public record of litigation or class action against the manufacturer of the sample product from Lowe's. Also: when she was banging on about the alleged lawsuits, she confirmed my sample WAS engineered hardwood after telling me it was luxury vinyl plank - confirming no educational foundation on flooring products - which is a red flag for a store devoted entirely to selling flooring. read more

We were so pleased with our product as well as the services that we received from Abbey Carpet. From start to finish, Brady was great to work with and very accommodating with our tear out and installation. Pricing was very competitive but the service was exceptional! read more

It was apparent Bridget, Randy and Brandon was committed to consumer satisfaction. Juan and his assistant installed my flooring with great attention to detail. I would highly recommend Ashley Flooring for all your flooring needs read more

I used Abbey .. After a few months the carpet in the bedroom had waves in it. Called..and they have a one year installation guarantee.. What? So I always go to Carpet One..they guarntee their installations for as long as you own the home.. I will never go back to Abbey.. read more

Extremely happy from the measuring process to installation! Very helpful and professional! Love our new carpet in the bedrooms!

Great job from start to finish. Very professional install and my floor looks wonderful! I will use Abbey Carpet for all of my flooring needs. read more

If you are looking to build or remodel you need to stop by and talk to Ravi. His customer service is absolutely amazing. Throughout the years I have sent numerous real estate clients to this company and Ravi has given them great service. He listens to his customers and gets them what they asked for and does it in a timely manner. That's why I can recommend Ravi and his company over and over again. read more

I bought high end carpet from here. I was promised a 7 year warranty on wear on my new carpet by the sales man. In year two the carpet starting wearing and the owner came to my house and said that I should have been using rugs in the door ways and I had to have the carpets professionally cleaned. When I jumped through all the loop holes for the warranty, he refused to replace the carpet, saying that because I didn't have the carpet professionally cleaned with the first year or two that the warranty was void. Beware of warranties from this place! They are no good! read more

My experience was wonderful. I was able to tell them what I was looking for and was immediately shown samples that met my requests. The property was measured as scheduled and installation occurred very timely and on time. I was also able to save $900 vs a competitor that I normally used in past. read more

Working with Abbey has been such a positive experience. From the minute we walked through the door and encountered Brady, every single aspect of this went super smoothly. We bought several rooms of carpeting as well as hardwood for our great room area. There wasn't one single glitch or disappointment. I highly recommend Abbey in general, and Brady in particular. Super guy, who followed through every step of the way. Awesome! read more

This locations view is if you are not happy then we will not stand for it. They took care of every need that you could think of when it comes to putting in new flooring. Anyone reading this please do yourself a favor if you need the BEST service in Bentonville area go in and talk to them , read more

I am writing this review because of the exceptional service and price I got at Abbey Carpet & Flooring off of 28th and Walton. I have shopped around at all the big box stores and small "discount" stores and Abbey Carpet was the best price. I was pleased with the service, in having to deal with my need for a custom project. I would recommend sending anyone here just for that reason alone. But to top it off they gave free estimates and worked around my schedule, no issues. read more