New carpet installed today by Tom January Floors. It has been a great process. Picking a carpet…read morewas made easier by the fact that they let you keep the samples to make selections, discuss pricing up front, and are so pleasant while doing it. The installers today were careful with our furniture, polite and fun young men who showed you their work with great pride. Best of all the price was better than any discount or other store in town for a better quality product. I have a new flooring company! I'm so happy to wholeheartedly recommend them. Everything was on time, on price, and exactly as they told me it would be!

January Flooring has been around a long time, and we didn't hesitate to use them for a big kitchen…read moretile job in the house we bought in 2016. We experienced nothing but delays, poor workmanship, non-returned phone calls, miss-cut tiles, etc. What should have been a one-week project lasted 6 weeks or so. The non-stain grout we paid extra for either wasn't used or was a rip off. We had planned to have January install carpeting in several rooms, but, after all the disappointments with the tile job, we switched to one of their competitors.

This company does not do a good job. They originally installed my hard wood floors but the seems…read moreraised up with warmer temperatures. I had them look at them and they told me it was normal and they would go back in the winter when the heat was on. They still do not look correct. Then, they gave me an estimate for replacing my floors that were damaged by water. They only replaced half of the wood in the estimate but would only take $200 off the almost $3000 estimate. Jo, the lady that answers the phones and schedules everything, was rude and unhelpful. I asked around about the company and everyone I spoke to said Jo was mean and hard to work with. I do not recommend this company.

Wonderful team, and friendly people to work with, really competent folks, they know what they are…read moredoing, just take their recommendation for your job/project and trust them. The work they provide is of great quality and their $$ rate is reasonable and very competitive, we are really pleased with their work. Their professionalism is clear, they completed our project 3 weeks ahead of their initial estimate, despite their fully booked work schedule!! Before you commit with someone for your floor project, contact these folks, they are highly recommended

From the sales floor to the installation, the staff we dealt with were exceptional in their…read moreknowledge, expertise, and service. We believe this business has the quality and best value for our money and needs.

In response to the business reply: The project was completed…read more4 years. Two years after completion, Webb was contacted as concerns began coming up. We were told by Jeremy it would be fine. We were not given different options for install and we don't have plywood subflooring anywhere in our house. We're on a concrete slab. The flooring was floated over our old laminate, which was on the concrete slab with a vapor barrier. There was a dip between the dining room and kitchen they didn't realize needed leveled until they began removing flooring. Pic included. Jeremy was not present and the workers had to leave to get concrete so they could at least finish. My child's toy was the equivalent to a baby walker. If that voids a warranty then that needs to be mentioned at the time of purchase. No parent would purchase flooring like that. As for not being heard, of course I wasn't. The entire conversation consisted of being yelled at and spoken through. As for the crew, I called Carrie the same day and had to let her know I was uncomfortable in my home. When you spoke to my husband, you brought up them trashing my driveway and how I complained about it. You said the crew apologized. I sent texts and videos of all of the dust in the house, and how they used my dining table as a work bench. It's unfortunate. We also consider the matter resolved and will be using a different company for the repairs. Our project was rushed on Saturday after we said we could do it another day, and already being postponed. We opted to go ahead with the Saturday to accommodate Webbs busy schedule. Workers arrived angry, rushed the job, and trashed my driveway. DO NOT USE THEM. I was told my babies ride on toy voided my warranty. They used power tools in the house, dust was so bad I had to hire a cleaning company and have HVAC come out to inspect our AC system. After calling twice about my concerns with the floors bending, coming apart and breaking, I was told by Jeremy it was us "choosing a cheaper option" that caused it. We were not given any other options, and when I tried to speak up and defend that, I was yelled at, talked over and hung up on. He flat refused to hear anything. When I asked for proof that I opted out of other options, the yelling just continued. The "foreman" of the crew yelled at me in my home because he was mad about not being told about the need for leveling, and now he'd have to go get concrete. I contacted Carrie the same day this was happening and had to let her know what was going on, because at that point I was uncomfortable in my own house. (Luckily I still have all the texts and pictures.) From the bottom of my heart, spend your hard earned money on a business that deserves it. Any concerns you have will NOT be handled. And if you do happen to use them, get every single thing in writing and save EVERYTHING.

We have had the best experience working with Mark from start to finish! I was indecisive some and…read morehe was so sweet and kind every time I came back in to look at a different color flooring and worked with us the whole way. I would highly recommend Benton House!

I had a great experience with Benton House when they replaced the carpet in my home! They are…read morepriced fair and installed my new carpet beautifully. I was pleased with how professional and courteous they were throughout the process. Don't be put off by the outside of their building and lack of signage- They have a wide selection of products, and provide excellent service!

I've never been to this store and I'm so glad we braved the rain to come to their Memorial Day…read moresale. There is a large selection of flooring to choose from. Our service was exceptional. Dylan Holman was knowledgeable, informative and helpful. He help us pick out the right product for our 5th Wheel. Thank you Dylan!!! Service with a smile makes shopping pleasant. The store is clean and marked with tape for social distancing. I felt safe & comfortable shopping here.

We have being looking for quite some time about replacing our carpeted areas in our home with…read moreengineered flooring. We visited the showroom on several different ocassions while exploring our options. It helped out tremendously that we were able to take home samples as well as being able to view and touch the many different options that were available to us. The sales staff was great at making us aware of the entire process as well as giving needed advice. We decided on getting the Acacia engineered flooring, along with professiinal installation. The installers were very professional and did a great job.

We replaced almost 1800 square feet of carpet and laminate flooring with Karndean glue down vinyl…read moreplank. We also had them coordinate with a plumber to remove a jacuzzi tub that was taking up useful space. The project is gorgeous and exceeded our expectations. Michelle at the shop was easy to work with and accommodating. Cesar and his crew knocked the job out quickly. A few small imperfections in less than 0.5% of the installed planks was addressed and we couldn't be happier with the job they did. All charges and labor were at the low end of expected rates but the quality was definitely there. We highly recommend the store and would go there again.

We redid our backsplash and they did an amazing job! Very pleased with service!! Great selection…read moreas well!

We recently had DRAMIS with Luke Dye install 1200 sq feet of hardwood (from old tile) in an old Fay…read moreJones house, and between leveling the concrete subfloor perfectly, to finishing all trim, moulding, and dyed matching lips and edges, I cannot complement the Dramis Team enough. They were meticulous, kind, and efficient as well as professional. Later, we had them scrub and clean the 70-year old quarry tile hallway (250 sq feet), and it turned out better than expected. Thank you DRAMIS. I cannot recommend them highly enough ...

We had a tornado 5-26-24 and Dramis did a great job repairing all floors and the staircase…read more Luke and team were excellent every day. Big project and the delivered. They overdelivered and their follow up was the best you could imagine. The team was not happy until the customer was completely satisfied. Thank you Dramis! John Hill Bentonville

We replaced the carpets in our house with flooring from Home Depot. Romanoff is Home Depot's…read moreinstaller. Romanoff works with Home Depot to make sure material is delivered. Jeremy was the installer. Jeremy was great!! Almost hyper, full of energy, very professional and fast. The floors are beautiful! Workmanship very good. In my opinion, the baseboard, quarter round, threshold pieces were little less than excellent, especially around the corners. It also took 5 days instead of the scheduled 3 which left us looking for extra days of dog sitting and hotel expenses. The value is in the material and workmanship. Again, overall we got great service, workmanship, and great folks to work with!!

Adam and his wife were great once they actually got to come to the house to work. They were…read moresupposed to be at the house between 9 and noon on Monday. Nobody showed so we had to call the office to see what was going on. Apparently they sent our contractor out to another home to deal with another situation and just failed to let us know. They didn't get to our house until 4:30 in the evening and only stayed about an hour. They finished up the next day but my husband had to take two whole days off of work because of their failure to communicate and that is not fair.