Very sub par experience from their sales person to the installers. Told me there was a rebate I'd…read moreget back and I've been waiting since October. I've reached out several times and still no actual answer or help. Would not recommend to anyone

From the owner: Gary's Floor & Home is your number one choice for the best carpet and floors, dedicated to bringing…read morequality, unparalleled customer service at 5 locations across Northwest Arkansas. Now offering next-day installation on any in-stock flooring!

My wife and I purchased over $1000 of patio furnature and the following week it went on sale for…read more$130 less. I contacted At Home customer support and was told they do not offer price adjustments. They did suggest that I could return the furniture and then repurchase at the reduced price. To me this is just a price adjustment done the wrong way. It would be difficult since the furniture required assembly and returning would be ridiculous. Update: 10/22. I visited the store and spoke with the manager, Vivian. She was most helpful and took care of the issue right then and there based on the receipt. She understood the policy but also knew it had to make sense. Based on this excellent customer service I am changing my 1 Star review to 5.

Get rid of the air fresheners. I would have shopped longer but I feared damage to my health…read more This place is intolerable if you have ASTHMA, LUNG ISSUES, AUTO IMMUNE DISEASE, PREGNANT, any other breathing issues. The level of scent in the air is incredibly toxic and suffocating. MY MOM HAD AN ASTHMA ATTACK AFTER 3 MINUTES IN THE STORE. Many people I know cannot tolerate air fresheners. IF YOU CARE ABOUT YOUR HEALTH, DO NOT SHOP HERE.

I am really happy with the three bedrooms I had carpeted. It is very nice and so far seems to be…read moreinstalled very well.

We had a very disappointing experience with S&G Carpet…read more The initial installation was extremely poor, staples and nails and screws were left exposed on the carpet and also thrown on the floor (a safety hazard, especially with small children), debris wasn't cleaned up, and there was even a spill that was not disclosed until we pointed it out. The carpet also had to be redone due to workmanship issues, requiring multiple return visits and extending what should have been a straightforward project into several days. (Install was Monday and was finally properly completed on Thursday) While the company eventually sent a different installer to correct the work (2 more times), the process to get there was frustrating. Communication from management was argumentative and combative at times, to the point that I did not feel comfortable meeting alone and asked my husband to be present. The tone of the interaction was noticeably different in person. We ultimately reached a resolution, but it took far more effort than it should have. After spending nearly $8,000, the level of workmanship, professionalism, and overall experience simply did not reflect the value we were promised. I would strongly recommend closely monitoring any work done and documenting everything if you choose to use this company.

Our sales associate , Jane Brown was very knowledgeable and friendly. she worked hard to get us a…read morechair in the store ASAP. We needed a lift chair and the one we picked was out of stock. She was able to secure one for us and avoid a long wait. While paying for the chair we found the staff that handles collecting and processing payment and delivery to be both helpful and very courteous. Since we needed the chair as quickly as possible and a major winter storm was forecast .....somehow they were able to arrange delivery the next afternoon. Can't say enough positive things or give enough praise for the entire team effort we received. No doubts here about who will be my first choice in the future!

Quick update: As of 4/22 the pillows still have not arrived. No surprise there. Will remove this…read moreupdate if they ever do arrive. The service here is deplorable.

Can you hear the jingle - "Haverty's has it... we've got it all!"…read more This store has good quality Furniture at decent prices and good quality - plus helpful associates too. They offer delivery assistance and have good store hours in a convenient and central location close to the interstate.

Mario has saved my special medical chairs more than once. Very thankful to see Mario this morning…read more He is a credit to your company. Prompt courteous service call. Thank you Havertys for your friendly customer service from start to finish. Best Wishes from Michael and Susan Small

Very helpful, good service. Look the wood floor and back splash tile we chose. Installation was…read moreprofessional and looks great. Very happy. Will use Abbey Carpet & Floor again, plus recommend them to others. Jeff S. Rogers, AR

Bad information on flooring product. Brought in a sample from Lowe's to try to buy local. The lady…read moreimmediately told me the product I had was NOT engineered hardwood. I knew it was, but wanted to see what they had to match and I wanted to her the benefit of the doubt. They didn't have anything that matched, so she began telling me about all the lawsuits from my sample product. When I asked her for the source of her information about the lawsuits so I could educate myself while researching...she responded, another dealer in Lowell, but there not gonna tell you anything. WTF!? I feel like this business will tell you ANYTHING to sell you their products. We were fully willing to purchase a whole house worth of flooring IF they could match the tone of the wood flooring we settled on. Not only could they not, they lied to get us to settle on something else. How do I know they lied? I can't find any public record of litigation or class action against the manufacturer of the sample product from Lowe's. Also: when she was banging on about the alleged lawsuits, she confirmed my sample WAS engineered hardwood after telling me it was luxury vinyl plank - confirming no educational foundation on flooring products - which is a red flag for a store devoted entirely to selling flooring.

Hello All, I made the mistake of using the WRONG PEOPLE for…read morea few repairs on my existing carpet.. Terrible mistake.. Issac replaced the carpet in the living room and it was done expertly. I have also requested he replace additional carpets that the Cleaning and Repair people FAILED to do properly. Don't make the mistake I did and just contact Issac first.. He does excellent work and is a very professional and pleasant to work with.

Issac was great to work with.. Fair and honest pricing on a urgent carpet repair. He was able to…read morestretch it back out and it looks new.. Was also on time!

Interesting place. Mostly furniture. Great clock selection - a whole corner with antique clocks -…read moregrandfather clocks, mantle clocks and even coo-coo clocks! Prices range from amazing to crazy high - which makes sense coz they do consignment too. Fab selection of tables and chairs, China cabinets, chairs and even some patio furniture. They've got lamps and artwork and even (new) pillows and rugs A few small items near the front. Nice place to check out!

I wasn't looking for furniture or decor items today, instead I was here at Blue Chair has an Amazon…read moredelivery point. But after claiming my package - some cables for the Sprinter van - I took the time to look around this interesting shop. This isn't IKEA furniture. This isn't cheap stuff from some furniture supercenter. This is quality stuff that definitely looks like it will last. Arm chairs, sofas, grandfather clocks, dining tables, dressers, rolltop desks. Lots of interesting pieces and while none of it would work in my van, it was interesting to see. Yes, prices are higher than they would be at IKEA. It's solid furniture. [Review 19790 overall - 267 in Arkansas - 762 of 2023.]