We LOVE Modern Pediatrics. The monthly fee is 100% worth it just for the peace of mind. Being able…read moreto text a pediatric team anytime, even on weekends, and get a real response is amazing. You can send pictures, describe symptoms, and they'll tell you if it's something to watch, or if they need to come out. We've seen several providers and have had great experiences across the board, but we mainly see Rhiannon (nurse practitioner) and absolutely love her. She's thorough, reassuring, and just so easy to talk to Honestly, not having to drag a sick child into a waiting room full of other sick kids is everything. It makes stressful situations so much easier. It's great for well visits, but where it really shines is sick care and that constant access. Could not recommend more.

We are so grateful to our friends for referring us to Modern Pediatrics. We started out with their…read morefree new parent classes which I highly recommend- great, research based information & concise/to the point. Our son was born 5 days ago and we have felt set up for success through all the clear communication and helpful information. We had a bad scare a few nights ago and the immediate call/text access to a provider was extremely reassuring. They gave helpful advice and set our minds at ease. We had our first visit today and the NP, Erin, was so friendly and knowledgeable. The convenience is truly unmatched and we were able to show her a few things directly in our home that we had questions about. So happy we found Modern Pediatrics :)

We've been taking our son to see Dr Beall since his very first doctor's appointment right after he…read morewas born, and we could not be happier. She is patient, kind, and thoughtful. As our son has gotten older, she takes time to explain all procedures to him. She starts each appointment asking us what questions we have, and takes the time to answer all of them. I truly can't recommend her enough.

LET THIS STORY SINK IN BEFORE YOU CONSIDER THIS DR OFFICE FOR YOUR CHILDREN…read more They refused service to my child who was sick and needed to be seen urgently according to their OWN NURSE & they admitted to making a clerical error totaling $37 that was literally the cause this refusal! We had been a patient for years & suddenly got a $37 additional charge I didn't recognize, so I called. They said they would ask the dr why & call me back. They never did & a few months later I got a bill. I called & they said they sent a certified letter (which felt crazy). I never received this letter & they couldn't find my signature or any proof. They said it must have been lost. I asked why they never called or emailed like they do for everything else - they had no answer. I didn't like this situation now, it was very fishy - but went ahead and paid that $37 just to end the madness. Fast forward to this morning- my child was very ill - I called & talked to their nurse who said they needed to get in urgently - to scheduling before confirming the appointment they brought on a manager who said they decided that day I paid that $37 to allow my kids 30 more days of access & then refuse to treat us. She admitted they never told me of this 30 day deadline & that she was a recent hire & the old team left. I told her I didn't think I could even get my child into another doctor so quickly so she said she would ask if they could make an exception right then to do an appointment at this urgent time and she would call me back. She NEVER called back! This is UNBELIEVABLE, ILLEGAL & grossly IMMORAL to refuse to see a child patient (with no notice) because of a cheap clerical error that they admitted to! This left me with no option but expensive urgent care! I'm looking into taking further action now. If anybody wants to put this story in a movie or anything, I have actual proof to back it up I don't think anyone should trust them with their children or money. Even if you've been a loyal customer for years- watch out- apparently they don't care. Do not support this dishonest practice!

I don't usually leave reviews. when i do, it's usually because something is so bad--I need to warn…read moreothers. But in this case I feel compelled to leave a glowing review. I cannot recommend Dr. Van highly enough. I've never felt more comfortable with medical care/advice for my two children than i did with her. High EQ, super high IQ + data driven, and just cares about the wellbeing of the kids she sees. Not going to lie, our first appointment was borderline intimidating -- Dr. Van can sometimes speak fast, and drops a lot of knowledge on you in a very short period of time. But, she is extremely thorough and her standard of care is top notch -- exactly what your children deserve to help them thrive! I now have an even greater appreciation for this as we moved and had to switch providers multiple times. Sadly, I have yet to find someone that I feel is a thorough and knowledgeable as Dr. Van. I see some negative reviews about the office. But frankly, I never really had any issues on that front. and even if I did, I'd still recommend you run to Bee Well.

Our pediatrician recently retired and she recommended we go to Dr. Van at Bee Well for future…read morepediatric needs. Wow, I am simply stunned at the wonderfulness that is Dr. Van. My kids are smitten with her-she has that "I-am-doing-what-I-was-born-to-do-and-I-love-it" quality/ "kid-whisperer" thing that is so rare to find in such a remarkably knowledgeable doctor. She is patient, genuine, thorough, kind, and her dedication to providing the best care for both kids and their worried parents is incomparable. (Another plus for us "worried parents" is that she utilizes their healthcare portal to provide resources and detailed information that was shared/promised during the visit-this will be so helpful if specialists are needed in the future). We love Dr. Van!!!! 10 stars!!!!

I just wanted to give a huge shout out to Dr. Grant who is kind, reasonable, and always give sound…read moreadvice. She never tires of seeing us for sick visits with my daughter & former preemie son (who I'm especially careful with) and will often work us into her schedule at the last minute to get us seen. We are SO grateful to her. Also a big thank you to our hero, Taylor, who goes above and beyond to get my kiddo his Synagis every month on time, and always gets us in to administer it ASAP. It is not an easy (or likely very fun) task, and I do not know what we would do without Taylor. We are the luckiest family to have such wonderful people in our corner.

Our kids have been under the care of the doctors and NP's here for many years now. We started…read moreseeing Dr. Temple before this became Texas Children's. It was wonderful then but even better now that it's in network with that hospital system. It's really great to know my kids are under the care of someone whose kids are a part of the community as well. All my kids love the staff here and never had an issue when I tell the we are going to the doctor because they all make them feel safe and loved.

Love Dr. Spencer she sees both my boys and is super thorough. They also keep toys in office to help…read moredistract them.

Still recommend this pediatric office after all these years for their quality in care, and the…read moreability to be seen by her main pediatrician for any and all sick visits. Front desk and the nurses are very helpful. They have handled themselves well during the last few years and we've always felt like we were in good hands. The only con is the small parking spaces and the limited parking, but that is not reflective of the actual services rendered. If you're within network, I definitely recommend!

BEWARE: Cold Insensitive Staff and Manager…read more It's about their toxic culture and attitude rather than the grace period excuse they are holding on to. Unable to see a child in pain and experts in bad behavior towards parents scheduled an appointment for 11:30 AM. It was entered in their system as 11:15, and I -- the parent who booked it -- never received a confirmation. We arrived three minutes past the grace period for a time we hadn't agreed to, and our sick toddler was refused care. My child was in visible pain with a worsening infection and was never assessed or even looked at. No other physician was offered, no referral, no urgent-care suggestion. The front desk and office manager spent the time arguing with us about the clock rather than showing any concern for the sick child in front of them. This wasn't a one-off. Getting a timely sick visit with the MD has consistently been difficult, despite the practice advertising same-day sick visits. Zero compassion. If you need a pediatrician who will actually see your child when they're sick, look elsewhere. We've moved our care.

I have been going there since I was less than a year old. I recently started a new job and am…read moreunable to take off of work to be seen, therefore I went to the after hours which went great the first time. However, I scheduled another after hours appointment for the same illness that keeps coming back and 10 minutes before my appointment starts they call to cancel my appointment saying I cannot be seen and will need to reschedule for an in hours appointment. They were unable to accommodate me even though I was feeling awful. I had even paid the $55 after hour fee already, which was a hassle to get a refund for. I think it's unacceptable to be treating patients this way who have been seen by the same office for years. This was also after many hours of back and forth conversation on the portal app, which got me no sense of help/relief.

Excellent pediatrics facility. Our family has been well taken care of here for 3 years and we feel…read morethat we're in the hands of some of Austin's best. Lovely office staff as well, always so patient and nice!

We recently left this practice and unfortunately our experience was very disappointing…read more First, the subscription fee is difficult to justify when you rarely see the actual doctor. Paying an ongoing fee for limited access did not feel reasonable or transparent. Second, the front desk staff was consistently condescending and dismissive. Communication felt frustrating instead of supportive, which is especially disappointing when dealing with your children's healthcare. Lastly, when we requested our children's medical records, we were initially told it would take 4-6 weeks, despite the legal requirement being 2 weeks. After pushing back, we were then told the records would be sent "tomorrow" -- which happened to be day 14, the last day allowed. This felt unnecessarily difficult and unprofessional. Overall, we did not feel valued as patients and the administrative experience overshadowed the care. We ultimately decided to transfer to another provider and hope this feedback helps others make an informed decision.

We have gone here for 10 years now and have always been happy with everyone in the office. So kind…read moreand gentle with both my kids. During Covid I was impressed at their drive in testing when we couldn't get tests anywhere else. Highly recommend!

Hello, I have had a…read morevery negative experience with this business. I am new to the area and this place was recommended to me. I have a sick child that I wanted to be seen, but they refused to see him because he's not vaccinated. We have chosen to wait on his vaccines because we have a family history of serious reactions to vaccinations. They didn't bother to ask me why he wasn't, only refused me service. They were very rude and also completely unable to provide a legitimate reason for refusing medical care due to vaccination status. They said, "Because that's the way Dr. Reidy wants it." If you're a fan of being shamed for your medical choices, you'll feel at home here. These people have no tolerance for free thinking, research minded folks who choose to take their medical decisions into their own hands. If you're a fan of blindly obeying a doctor who makes decisions on treatment without asking questions and considering all of the circumstances, then, by all means, take your child here and pray the doctor makes the correct "guess" to treat your child. Good luck folks! It's a dangerous time to think for yourself!

We first met Dr. McConnell when CMG hosted a free baby prep class in their office. On the drive…read morehome, my husband I were convinced she needed to be out pediatrician!! During our 5 day stay at the hospital, Dr. McConnell came to see us everyday & we knew had made the right decision. We have always lived quite a distance from their office but happily make the drive just for her. She's gone above & beyond any expectation we've ever had for her & continues to surprise us with the generosity of her time. Once, we were out of town & our daughter was horribly sick. We ended up taking her to an urgent care & she consulted with the doctor there on treatment. My little one ended up having meningitis!! This is just one of dozens of experiences where she has amazed us... Plain & simple - I would not trust anyone to her life the way I trust Dr. McConnell!!!

I had the exact same experience as another reviewer here. Trying to transfer my child's medical…read morerecords has been an absolute nightmare. I started the process two weeks ago and was told they had sent the records request to my son's current pediatrician. I later found out that my pediatrician never received anything. To make matters worse, they couldn't get my son in for an appointment until the end of the month. The entire experience has been frustrating and disorganized. I would not recommend this office.

Dr. Collmann has excellent bedside manner and put my scared little guy at ease. Everyone was very…read morenice and attentive, and they had a cute little waiting room with toys and books for kids. I waited a minute or two to go back. Great experience!

The doctors are fine, but like many others the front office staff is rude. The wait times will…read moreaverage 45 minutes after the scheduled appointment. However patients arriving 7 minutes late are turned away with zero consideration and are forced to reschedule. We are done here