Great people and great service, Erica was absolutely amazing very helpful straight forward and…read morehonest! Quality work! I will recommend to friends, and I will return as needed!

Very thankful to have found this shop! The team did a great job fixing my restomod. The staff was…read morefriendly and the mechanics really understand how to work with the modern system in a classic car (not easy to find!) - gated shifters, programming transmission and Holley Sniper EF1/2. The team was quick to identify the issues that another place overlooked and got the car running smoothly! Also great at communicating and reasonable in costs too. Would highly recommend.

Helpful and hardworking the guys were there for me when I needed them. I would have paid for than I…read moredid for the service. The competition feels corporate and impersonal now. I felt like my dollar is staying in the community when I spent it here.

Bought a set of new tires for my F150 last year and went back recently to have the tires rotated &…read morebalanced. Was pleasantly surprised to have them tell me it was free with the original purchase of the tires. Also, they spent extra time working to get a stuck lug not off and replaced the stud and nut with new without me having to ask. That type of customer service will keep me coming back.

I had a potentially dangerous problem with my car. Greg had me bring it in right away, spent 45-60…read moreminutes identifying the problem and sent me on my way.

I had to wait a little longer after a mess up but he took it back and fixed it and made it right I…read morewould recommend them

I couldn't believe how extraordinarily efficient these guys are. They replaced my rear brakes in a…read morerecord breaking hour to include the rotors and struts. They had the parts and beat the competition quotes by at least $100 dollars. I am impressed and will be telling all my family about their old school customer care. Absolute 100 Star service. Thank you for taking me back to when repair shops were honest and hard working.

David was busy and is working on it for me. He did good work. Was just frustrated from an accident…read more He said he would work on it this weekend. He is a nice guy just very busy. He took my call right way and will find the in formation. Tolted my 4runner but selling it. Still has some quality parts.

These guys had the best customer service. They took care of my truck with a warranty issue from a…read moredifferent place and it runs great now. They kept me informed the entire time of what was happening and who they were also dealing with on the warranty etc. Great place and highly recommend.

This place is shady ,rude and overpriced! If u need work on your car keep looking! It's not worth…read moreyour hard earned cash to pay someone that don't respect you or your vehicle!

Being nice to customers would help. After purchasing two new vehicles on one day, and purchasing…read morethe best extended warranties we took our Mazda in as the headlight went out. They wouldn't look up our warranty or look at the car. Stated it wasn't covered. We contacted the warranty company and were told it IS COVERED under the policy we purchased. This is not the first time we've been dismissed. Sad to say we won't be dealing with them anymore.

We worked with Owen-- he was great! He was super honest and transparent, not forcing a car on us or…read moretrying to be shady. He gave us the information we needed, shared what he knew about the car, and then gave us space and time to talk in private and make our decision. He was great about going over all of the paperwork thoroughly and was genuinely pleasant to talk to! We left with a used (but new to us) car for my teenage daughter and she is thrilled!

I have been coming to Cascade for over 5 years. I used to go to discount tire on Lancaster - until…read morethey were bought by a national chain. I've not had any issues with my service or the work being done. The most recent time I came In was to have my brakes checked out. I had just replace the rear brakes and rotors but something was off. I called for availability - told to show up at 9am - I was there at 830 and waited in my car while I took a call. 9 am - Cameron came out to greet me and ask how he could help. I explained I just replaced rear brakes and rotors - but the rear drivers side wheel was wobbling - I've done my own repairs for a while and have not had any issues. Cameron got it in and up on the lift and assured me they'd get it figured out. They even let me watch to see if I could help solve the issue. Turns out the rotor didn't completely seat on the hub which caused the wobble and awful sound. They cleaned the hub, the wheel where it sat on the hub and the rotor. There was a physical defect preventing a clean seating of the rotor. Mike and Cameron were clever and intuitive and were able to get both the rotor and wheel seated properly to eliminate the issues. All of this done without a charge. I am a returning customer and they treat me like a valuable, returning customer - that doesn't happen these days. This will be my shop for tires and help if I need it. I have 3 girls who will certainly need help when the time comes and Cascade will be my shop. Thank you, Cameron and Mike for getting it dialed in, when you really didn't have too and thank you Jamie for getting me in so soon! Y'all are the business that other shops should pay attention to on how to take care of your customers!

I was on a road trip home from the Oregon coast with over 150 miles still to go to get home when my…read morecar developed a loud screeching from the front wheel. I made it into Salem but didn't feel comfortable continuing into the mountains on the way home without at least diagnosing the issue. Three other shops declined to look at it, but Cascade was willing to take the time to check it out. It turned out to be a freak issue with rather than a serious mechanical problem, and I was able to make it home safely. I really appreciate their integrity and willingness to help when it mattered most. They were honest, straightforward, and incredibly generous with their help. Highly recommend.

i'd rather drive with a flat tire. I went there to get one used tire on my vehicle and I told him I…read morewanted to keep my TPMS sensor. And they ended up out fitting me with a tire that was the wrong size which caused my tpms sensor to become faulty and not only did they do this to me but they also did this to my partner. I'm never going back and I'm going out of my way to make sure that they lose business. Ridiculous

I absolutely love these guys. So helpful and nice. Always get an amazing price, and I always know…read moremy car is safe with them. I will always recommend them.