LOVED this hotel! So comfortable and quiet. I really liked how they did they did their breakfast…read moreservice. Always wanted to stay here and glad I got the chance. Convenient location. I would book here again!

We stayed one night here in July 2025 and it was terrible. It was so loud! They really could use…read moresome soft close doors. The whole wall shakes when guests enter the hotel from the parking lot and the door slams. The issue was brought up to the General Manager but no accommodations were made. Will not return

When I checked in for a recent stay at this property, I was greeted by a friendly receptionist. I…read morewas informed of the gratis breakfast buffet (daily) along with the items provided each day! The receptionist gave me info about the pool, evening reception hours and complimentary 24 hour bottled water and hot coffee services. A sundry area with items for purchase was pointed out at the front counter, as was the business center, etc. The room as clean and spacious and I was grateful for the king size bed which suited me just fine after a day of travel!

excellent stay at the Best Western Plus in Wooster. comfortable beds, yummy breakfast, great…read morelocation next to a cute little town. pool is a great addition to the stay! overall an awesome experience at the Best Western Plus in Wooster. a must stay!

Nice no non sense hotel for when visiting Wooster College…read more Free wifi, ample parking, clean double queen rooms, 4th floor rooms best. They have a modest indoor pool, small gym with light weights. Morning breakfast buffet from 6am to 10am, make your own waffles (original or cinnamon flavor), biscuits with gravy, scrambled eggs, sausage links, potatoes, toast, bagels, yogurt, coffee & tea (just ok), oj and apple juice. No safe in rooms, it's $25 per day. All rooms have ironing boards, microwave, and refrigerator.

A really clean and comfy little place at an excellent price, staffed by really friendly people. The…read morebreakfast bar, the little sitting area in the room, the water-saving toilets, and the large bottles of hair/skin product in the bathrooms were all amazing ideas and I'm so glad to see Wooster on the cutting edge of these fields.

Great hotel with a very friendly staff. My room was clean and bed was very comfortable. It is off…read morethe beaten path a bit for restaurants and bars, but it does have a great bar/restaurant inside. They have a nice pool and hot tub as well as fitness center. The fitness center has 2 treadmills and a Pelaton bike as well as free weights. They offer warm chocolate chip cookies in the evening. Coffee is free and available 24/7. Carolyn at the bar made me an excellent martini with her own bleu cheese stuffed olives. I had the hummus platter which is enough for 2 or more people. Breakfast consists of continental for $7.95 which includes pastries, fruits, cereal and juices. They also offer hot breakfast consisting of eggs and breakfast meats. Plenty of parking available. The Wifi is easy to connect to and quite fast.

We were in town for a the TICA show. When researching where we would stay there were a lot hotels…read morein the area all about the same price point. We chose Hilton because I am a Hilton Honors member and typically enjoy staying with Hilton. I had selected a digital key option and reported my time of arrival. I was driving 6.5 hours with young children, so I was hoping to be able to get them settled in right away. About an hour before arrival I still hadn't gotten our digital key (this was after our stated time of arrival because kids made more rest stops than I planned). I called and asked if the room was ready or if there were problems with the digital key. They told me that the room wasn't cleaned yet and I would get the key when it was, but assured me the room would be clean when I get there. It wasn't. We had to ask them to switch rooms and waited for the room to be ready. The room was large, but not necessarily clean. It had a weird smell, but after a long drive, I was not trying to switch rooms again. I figured they would get it cleaned during room service time the next morning. We had dinner in the lobby. The food was acceptable and reasonably priced. The drinks were strong (always a good thing). The waitress was super nice. The kids swam in the pool. The pool was clean and the kids enjoyed it. The next morning we leave for the show at 7 am. We do not arrive back to the hotel until after 6:00 pm. We arrive to the room to find the room has not been cleaned at all. They did not take out any trash. Did not replace any used towels or hand soaps. Room still smells weird. In the elevator is now a tipped over Lysol wipes dispenser. That is currently still in the elevator. I am not sure how people are expected to fit carts in the elevator to bring down their bags and luggage. When I called the front desk to ask about the cleaning and to get new towels, the lady at the desk said "you can come get the towels if you want at the front desk. We had a lot of check-outs yesterday so we probably just never got around to cleaning your room" um what? For $150 per night and 11 hours out of the room, you'd think that tidying the room would be included. They don't have anyone to bring the towels up either? Weird. So I left my children in the room alone, and went to get the towels. They would only give me 1 set of towel I guess we're all supposed to share. Overall, the stay worked. We had somewhere to sleep and eat. I wouldn't say it was a great experience. It definitely wasn't the typical experience I have had with Hilton. Next time we're out here for the Wooster show, we will stay somewhere else

I reserved a room to be close to my dad who was in hospice. I received a call that they overbooked…read moreand don't have my room. The person who called me also said they couldn't refund me. No support or help during this very difficult time.

The hotel itself was fine-- between having real breakfast (I will forgive the mediocrity of the…read moreSysco/Aramark grade paper-thin bacon, because it's a step up from boxed frosted flakes in a styrofoam bowl and I have extremely low standards). The room was comfortable and I appreciated that it had not only a proper desk but also a mini-desk-thing for the couch. I am mostly taking off three stars for the fact that they charged us $100 (nonrefundable) for bringing two small dogs to stay with us overnight. While I hear this fee is a one-time charge for any shorter stay, it's kinda idiotic. We are responsible dog owners and obviously assume any and all liability for our animals when they're in a public or commercial space. So, don't do that, Hampton Inn.

Looks as if it was updated fairly recently. However, maintenance and upkeep are lacking. Employees…read morecouldn't be any less welcoming and were not friendly. Breakfast is odd. No butter is offered for breads or waffles. Ate it one day for our 4 day visit. Fortunately, there are lovely restaurants in nearby Wooster. The hotel is conveniently situated across the street from McDonald's. Beware that there are no elevators for the second story. This may affect you being able to get your heavy bags upstairs. The beds are hard as a rock with linens that come off the corners with every turn. It's really tough to get a good night's sleep. This hotel caters to working folks who get up early and sometimes make a lot of noise very early in the morning. No problem, but you may need to consider earplugs if you're a light sleeper. The hotel has an attached pool next to the front lobby with a small grill on the patio next to it. I didn't see anyone use either during our stay, so I can't comment on them. The rooms feature a good-sized mini fridge and microwave. It is fairly expensive for the quality imho.

Great breakfast, nice jacuzzi & pool...still a good value for being 25 minutes from…read moreMillersburg/Amish Country.

Stayed here while in town for Thanksgiving. The night clerk was very helpful as I thought I booked…read morea roll-in shower but didn't. She went up and checked the accessibility of the rooms and then added a shower chair so my mom could fully access the shower. Overall the hotel is nice and very clean. Breakfast is the traditional hotel fare. Our only issue was our last night, a family with children moved in above us. Their children ran and jumped till 1:00 am and the front desk couldn't do anything about it. Thankfully the front desk manager addressed it in the morning. The hotel is conveniently located across from the Angus Beef offices and right behind the shopping and restaurant area. It was a quick drive to downtown Wooster. We've already booked our reservation for the spring for my niece's graduation so we will be back!

Very efficient staff. Nice , clean rooms…read more Nice breakfast b4 you take off. Highly recommend.

So many terrible things about my experience with this place! 1) I called the local area code number…read moreon the website that I thought was a direct line and only found out later it was a third party. 2) I was leading a large group of people - they called day of the stay to tell me that they overbooked and needed to split the group up to 2 different establishments. 3) I paid for 12 rooms and they only gave us 11. NO REFUND WAS GIVEN FOR SHORTING US A ROOM THAT WAS PAID AHEAD OF TIME. 4) when we got there 1 room had bed bugs, 1 was never cleaned, another had 1 bed that was clearly slept on or in, another had the door propped open to try to clear the smoke smell and the poeple i was leading didn't feel safe because of gorup of young men were parked outside of their door, drinking, running around and intimidating them. We left to go elsewhere because my group did not feel safe at all and didn't want to get bed bug infestation brought back with them. 5) i was told they would be "generous" and refund 4 of the 12 rooms I paid for (mind you they didn't even give us the 12th room) because we didn't stay. NO REFUND WAS EVER GIVEN. HORRIBLE PLACE, HORRIBLE OWNER, HORRIBLE EXPERIENCE!

I can't believe this place doesn't have a review yet...it seems to be in a really busy place!…read more I'll admit, when we first pulled up I was a little nervous. It seems very run down and a stop for truckers. Check in was smooth, made sure to ask for any memberships to get a discount. She really loves AAA! Very friendly and informative! I was impressed. Rooms were clean. Bed was comfy! Just wish there were extra pillows! Dog friendly, $10 extra charge. Thin walls, could hear everything in the neighboring room but other than that...fantastic and great for a night!

Easy to find. Our room was great. Very high ceilings which I haven't seen in any motel before…read more Nice and clean too. Just wish they would've had a pool.

Good stay, the only issue was it reeked of cigarette smoke and we had to light a candle.read more