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    Gastro Associates

    3.3 (3 reviews)
    Closed 8:00 am - 4:00 pm

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    1 year ago

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    3 years ago

    Had an appointment for cardio clearance. They got me in last minute. Appointment was quick and easy.

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    7 years ago

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    Gastro Centers of Maryland - Shoutout to Kristen at LabCorp

    Gastro Centers of Maryland

    3.2(55 reviews)
    2.8 mi

    I had a great experience while I was here.The number one rule with me was please don't have me…read morewaiting in the waiting room for long! I'm impatient and I hate waiting. When I go to the Doctors I normally go by referrals but I needed to go and felt like I could not wait for one. I let my fingers do the walking (yellow pages) But no I found this place on the care first website. The Nurse that I had on the first day was pretty amazing. She was so funny! She complimented me on my eyelashes and was confused on if they were real because they looked so good. The scheduling to get things done were pretty quick too. I appreciated the timely matters because I felt like the rest of the world stopped because of the Corona Virus. I got an Endoscopy done the following week and that procedure went pretty well. Unfortunately I can no longer have Gluten, Red meat or Dairy. I am still waiting for the nutritionist to call me but rather than that everything went well. I was sick last week, I called and got a chance to speak with a nurse immediately. She was able to prescribe me medicine over the counter

    He is a terrible doctor who only cares about money. He only saw me once. His office is totally…read moreineffective in patient business. He is a money grubbing quack. I changed docs and the new one said Rai's approach was way off. He misdiagnosed me completely. Terrible doctor and office. If you need a gastroenterologist you better keep looking

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    Gastro Centers of Maryland - Gastro Center of Maryland is a Gastroenterologist serving Columbia, MD

    Gastro Center of Maryland is a Gastroenterologist serving Columbia, MD

    Gastro Centers of Maryland - Gastro Center of Maryland is a Gastroenterologist serving Columbia, MD

    Gastro Center of Maryland is a Gastroenterologist serving Columbia, MD

    Gastro Centers of Maryland - Shoutout to our local community heroes!

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    Shoutout to our local community heroes!

    Woodholme Gastroenterology

    Woodholme Gastroenterology

    2.7(29 reviews)
    8.8 mi

    My name is Mercedes Cheatham, and I have been with Woodholme Gastroenterology Associates for about…read more20 years. Dr. Epstein has been my doctor for almost two decades. He is an excellent physician, who treats his patients with compassion, patience, and care. He gives his attention without rushing, taking his time to explain the reasons for his decision regarding your personal symptoms and progress. He makes sure that the questions I ask are clear before he answers. His soft touch and agile interaction contribute to making me feel better and in a good place. He is a sympathetic human being and that makes him above the normal doctor and person. However, as of today, because of an incident involving Ms. Covy, the Secretary/Assistant to Dr. Epstein, I am considering moving on with my health needs to a place where the administrative staff would be better prepared to treat patients with respect and courtesy. Please refer to my outline of the following events: Ms. Covy Dr. Epstein leaves every day at 11:30 am for the hospital He waits for nobody Your appointment has been cancelled, and you are late Reschedule Dr. Epstein is very busy Give her another appointment Next appointment 7 weeks after (June 26 @ 11:30) You reconfirmed today's appointment for 11:30. To the lady at the reception desk, "What time did she arrive?" Mercedes Cheatham I called at 11:01 and 11:09 from the road to indicate that there was a bad accident on Rt. 100. Left a message on the machine. No human being answered the phone. I arrived "late" at 11:32 am. I was informed that my appointment had been cancelled, and that I needed to reschedule. Insisted that I called and I was two minutes late. Ms. Covy, you told me that the doctor leaves at 11:30 am, and my new appointment is at 11:30????? Declined the appointment. Insisted to Ms. Covy that: I called twice from the Rt. 100 and left a message. I arrived at 11:32 am Today's appointment was scheduled in November 2025. Been under his care since 2012 The staff at the office were always courteous and helpful To please let me talk and not interrupt me That I am always on time. Front Desk Staff and Office Manager. They are very conciliatory and courteous. Looking for another day, June 4 at 11:30 Decline reason: Dr. Epstein Secretary's instructions that he leaves every day at 11:30 am. Offered a solution to come at 11:15 am Looking for other days He is busy Offer an appointment with the Nurse Practitioner for June 4th at 11:30 am Declined I insisted that, as Ms. Covy indicated, Dr. Epstein leaves at 11:30, so I do not need an appointment at 11:30 am. At no time or under any circumstances, shuould Ms. Covy need to rudely address patients and coworkers, display arrogance and superiority, point fingers at the patients, and turn her back on you in the middle of a conversation. For all the above reasons, I feel that I have no place in your practice, and I am devastated by the idea of finding another doctor. I never wanted to seek a different place to cure my conditions, but I cannot be exposed to the segregation of an individual who is not used to the diversity of this great Country.

    Subject: Concern Regarding Patient Experience…read more Dear Dr. Gebreselassie, I am writing to bring to your attention a concern regarding my recent experience with your office, specifically involving your assistant, Nicole. Previously, Nicole assisted me in scheduling an appointment and was also attempting to schedule one for my son. She needed clarification regarding his insurance and placed me on hold. Unfortunately, I remained on hold for approximately 45 minutes, and she never returned to the call. When I attempted to call back, I was unable to reach anyone in the office. Today, April 29 at 1:30 PM, I came in for my scheduled appointment. Upon arrival, I asked the receptionist if I could speak with Nicole and briefly explained what had happened. While completing my intake forms, I overheard the receptionist inform Nicole that I was at the front desk. However, Nicole did not come out to speak with me or acknowledge the situation. I did not receive an apology or any follow-up regarding the previous incident. I want to be clear that I understand that miscommunications and busy moments can happen. However, being left on hold for that length of time without a return call, followed by no acknowledgment when I was physically present in the office, was disappointing. Customer service and communication are extremely important to me, both personally and professionally, and I believe they are essential in a patient care setting as well. I would have appreciated a brief conversation or simple apology to address the situation. That level of courtesy goes a long way. I do want to note that my visit with Destiny today was excellent, and my previous visit with you in November was also very positive. My concern is specifically related to this experience. Thank you for taking the time to review this matter. I would appreciate your attention to ensuring consistent communication and patient care within your team. Sincerely, Cheryl Smallwood

    Gastro Associates - gastroenterologist - Updated August 2026

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