I was pregnant with triplets and had my c section there and I was only 17 staff was so nice and I…read moream now 27 and pregnant with triplets again well be coming here

I woke up to back pain that felt worse than labor pain.. It was in my lower back. The nurse…read moreassigned to me (Tori Justice) was so gentle and kind. She did everything possible to make me as comfortable as possible. Then there was the most professional, kind, patient, and courteous doctor I think I've met in ages (Alex Rank, PA~C). Some doctors seemingly go through the motions with zero hear attached. I was truly bkess3d by both of these staff members. They owe us nothing, at the end of the day; however, they took care of me in the best possible way. These to employees made up for a not so pleasant incident that transpired. Although, I understand that anyone can have a bad day!

First time there will be the last had sines infection and brocades needed antibots and PA R refuse…read moretried to call to talk with her they said she would call back never did real professional . They only want you money and do not care about the patient. do not go there

would give this place no stars if it was an option…read more took my insurance with no issues in April and now in August they no longer take my insurance. save yourself the time and just go to urgent care, at least they don't change wishing insurance providers the accept every few months.

People there are super efficient and friendly. I felt completely comfortable. I was assisted with a…read morewheelchair as soon as I came through the door and guided where I needed to go. I trust Kettering Hospital and staff.

Dealing with brain bleed, seems the process to correct this is taking a very long time, but was…read moretold that up front. Would prefer more follow up contact to make sure things are going ok.

Erin Jordan is worthless. Told me I had MS then did not help me. At all cost avoid this place plus…read moreit is not in a good part of town. Even the receptionist are rude.

If you need imaging and lab, they are the BEST! Super fast and friendly. I have been there numerous…read moretimes and they have always been on the ball.

September 4, 2026, Friday 0915 AM I left in tears! These…read morehealth care providers there do not care about human beings, especially on an upcoming Holiday, Labor Day weekend! Traumatic and negative experience, crying for several hours!!! I never got Help here!! I felt discriminated, for being Bi-Racial and for being an older female patient! Shame on them!! I felt dis-respected because they did not want to work today, being a Labor Day Weekend holiday, coming up!! I thought the Labor Day holiday began after midnight on Friday! Labor Day Weekend coming up and no one has the moral kindness and professional integrity, to help me, at all!! I have been there before many times, and no issues, except today, with Ms. Missy and with Ms. La Tara, an LPN, Office Manager there! Missy and La Tara gave me the most negative and most dis-respectful experience, as I am a Medicare/Health Springs, Senior Citizen! I am a human being!! I never met them before!! Ms. La Tara, office manager, gave me a 10 dollar gas card,for reimbursement for me for my gasoline, used for this traumatic trip to them today! I wanted to be seen by a Doctor today and not be traumatized and dis-respected as a Senior Citizen! I went on Thursday, September 3, 2026, in person, to the Reception Desk, to get an appointment, for a Dog Bite/Attack, (Dog Bite happened in April 2026, I was experiencing new pain in that area, of my Hamstrings, back of left leg, where the German Shepherd, loosed, a next door neighbors dog, neighbors dog bit me, and for the last 3 days losing sleep, and having pain, day and night in that area of the past big violent neighbors dog bite/attack! The Receptionist explained to me that my usual kind Provider was not available, and would not be back till September 14, 2026, So, the desk receptionist (The Receptionist Trainer and experienced Receptionist) told the newer Receptionist, find her another Provider, and they gave me, an appointment for Friday morning, at 0915 AM, September 4, 2026, with a new provider: a Dr. Soto. Missy, the intake health care worker was rude and aloof and said that she would need to go get the office manager: Ms. La Tara, involved for this appointment! Why? I felt that this being Labor Day weekend, every one there was only concentrating on their long weekend of fun! I have always been professional and kind and polite always! Ms. Missy and Ms. La Tara decided on their own that they would not see me today, WHY? They were rude and not professional to me! I told them that we drove from Xenia, Ohio, in heavy traffic, for this early morning appointment, with Dr. Soto! I never saw Dr. Soto, and I never got Medical attention!! Ms. Missy and Ms. La Tara LPN, said I go do Physical therapy or go to the Emergency Room!! We cannot afford the Emergency room cost and the distance and the gas and very long waits for going to the emergency room! Also, I had this appointment with them today, Sept. 4, 2026 ! I have been going there for a while and felt more comfortable there, until today!! How did these two people: Ms. Missy and Ms. La Tara LPN, have such power and authority to decide that I would not receive medical help today!~I am in excellent health otherwise, just wanted a Doctor, to help me with my old dog bite (Back in April), with the recent shooting pain in that area of my leg! Please refer this traumatic serious matter to Patient Relations! I have already notified Medicare and Health Springs ! Eileen D. Brown September 4, 2026

Was from out of town and needed an urgent care. This was close and we drove over. They were not…read morebusy at the time and we were seen with little wait. Everyone was so friendly and professional. The provider did an excellent job and got us on the path to healing. We had an excellent visit and were thankful for the quick and easy treatment. They is call in our prescription quickly as promised.

I use to work for Doctors Urgent Care in Kettering, Ohio over 35 years ago. Very professional…read morestaff. We were like a family. The care we provided was top notch. I miss everyone.

The Doctors,Nurses, and support staff went above and beyond their duties. The Hospital and Hospital…read moreRoom was extremely luxurious and convenient. I have been a patient of Soin since the hospital was built. Soin has never let me down in any category and continues to be the number 1 hospital in Ohio. The Er Doctor, ER Nurses and my Urologist Eric Esponosa are truly the best in the practice. They put the patient's needs first and foremost and with ultimate respect. Please let this comment reach them and let them know they are loved and appreciated.

I had the worst treatment at this hospital by after care nurses name Jahnse and Jenny at Sion…read morehospital. These nurses allowed me to feel unsafe that I discharge my self early after only 1 night stay from a major surgery. They refused meds that were prescribed to me while I was in extreme pain. They allowed me to remain in blood stained sheets the whole time and played mind games with what meds I was able to take when my charts showed clearly I was prescribed the amount I asked. I haven't even received an after care call since I left. I hope that they re train them proper care to clients this was a very emotional experience i hope no one ever has to encounter again. The evening nurses and the dr who did my surgery were excellent.. but those two day time nurses need to fix their attitude and behavior. It looks bad on the hospital.

I would say,all in all,everyone treated me with dignity and respect. I visited the emergency room…read morewith stomach pains. I waited no longer than a few minutes to be seen. I don't enjoy hospital but if I have to go back, I would like to go here. Staff was very knowledgeable. Thank you!!!

This place is a joke and I literally hate that anyone has to be seen there. It's always a mess,…read morescheduling is terrible. I've shown up for appointments that were never even entered into the system. Instead of scheduling one appointment they will have you come seven different times Bc the Dr "forgot" something. Just NO

No good category but want to speak directly to you regarding your letter concerning my behavior…read moretoward staff which consisted entirely of one phone call to the desk and one I got from the manager who was equally misinformed. Over a podiatry referral in which I was told 'all" of my information had been forwarded for me as I commented about out of the Kettering Healthcare Network. I thanked the kind woman for her favor only to find that nothing had been forwarded at all. A local pedicure shop run by Vietnamese women quickly solved my pains and cleaned up my hooves. I tipped them profusely and will return monthly. Try it if you have not simply amazing! I assure you that I am a gentleman and person unless given a reason not to be and in this case absolutely nothing occurred that I am aware of between one lady and myself who are the only ones that know the truth. This ultimatum you so quickly delivered presents a dilemma for me. I would have expected more from a professional, a doctor and military officer. Perhaps some internal review is necessary particularly with this Jason I keep hearing about in the thick of it all. I believe he called me to give me a "talking too" which I had no part of at all. Hurt his little feelings I guess. I will quite probably survive without any permanent medical as it is now constant pain with drugs the last resort I want no part of until the very end. Let me know but I expect this to come to a very quick closure for all. I will pursue every avenue I can to inform as many as possible the true nature of the Years Ahead Health Center should further consequences fall upon me for having a say in my treatment as the patient involved. Perhaps more focus on the patients than themselves is message they should receive. Google Review One visit and phone calls my new doctor Haggerty, nurses and medical folks are great and fast to the tasks but the administration staff acts like little kids if you call or ask them anything like they have better things to do like text all day. Hurt their feelings and got a call from the big boss man in charge of the women to keep them in line to give me a talking to about my attitude disregarding all facts or the deplorable behaviors and patient treatment for most any request or information. Gave that guy a good talking instead I never said anything but demand better. Little whimpering brats! Like it's a privilege for me to even address them instead of just doing their jobs they are paid for by me and other patients!