My pets have not been patients at Westwood. I was researching vets because I'm new to the area…read more When I sent an email request for information, I got a form letter back indicating they were 3 weeks out scheduling for new patients and there is a $100 charge for all new patients. This would a charge on top of any exam or grooming fee. With a 3 week lead time, I would hate to have a pet that needed urgent care. They probably won't try to work you in, even though you're an established patient. Yes, there may be 24/7 vet facilities but when you have an established relationship with a vet who knows your pets, that's where you want to go first.

I wish to add that Dr. Hunthausen is incredible. I worked animal control and ran an animal shelter…read morefor years in the metro KC area. Several times, Dr. Hunthausen has provided FREE animsl behavior seminars to animal care and control individuals across the metro area. Additionally, I've taken 4 levels of training classes with my personal animal and learned so much! I would highly recommend Westwood's obedience and socialization classes for all animals. Thank you, Dr. Hunthausen, for everything you've done for our community. I greatly appreciate you and your staff!

On June 10th, I noticed my boyfriend's cat Shino didn't wake me up at the crack of dawn for…read morebreakfast, so something was obviously amiss. Didn't know what to think, his body language was uncomfortable because his tail was down and he seemed a little lethargic, on top of no appetite. I chalked it up to him maybe just not feeling well enough to eat at the moment. When we got home, however, he still showed disinterest in us and his food. Then he tried to use the litter box and strained. Emergency Vet time. We went to VEG for some tests and an x ray and things looked okay which was great news! No blockage to be seen. But another day goes by and he still keeps straining. And I also noticed his tail isn't really down due to discomfort, it's down because it seems to be paralyzed. I called VEG and they directed me to wait to take him to a family vet the next morning, which was a Friday. I called into work and did as directed, taking him to a family vet. Told them about his straining, and his tail. They did another x-ray, and gave me no answers. Honestly, they cost us $450 to leave with more questions than answers. He does poop that night though, so we're a bit at ease throughout Saturday and Sunday. On Monday morning, he once again doesn't wake me up after waking me up the last couple mornings for breakfast. I get to check on him and try to offer him some food. He doesn't take it, but paces between the litter boxes, straining over 10 times in the span of 20 minutes. I didn't get the answers I need from the vet we visited on Friday, so I google vets in my area and click on the very first one I'm shown. I called up GoodVets and ended up breaking down trying to explain to the receptionist what Shino's conditions and symptoms have been. They were very compassionate towards me and set me up with a 4pm drop off. I get there, still in tears. The receptionist checks Shino in and gets us in a room and brings me a water, then sends in a tech. I can't remember the names of the tech or the receptionist but they were both extremely compassionate to me and empathetic about Shino. I give the tech the rundown and leave Shino with her. Dr. Boone calls before 4pm and gives me all the info he found. Shino seems to have a tail pull injury which has affected how efficiently he can have bowel movements by himself. Dr. Boone prescribed a liquid laxative and pain meds for Shino, and answered all mine and my partner's questions and concerns. Shino has had at least one bowel movements as of Tuesday night (yay!!) and seems a lot more comfortable since coming home from GoodVets. I've never been so happy to have a cat pawing my face and meowing endlessly until I get out of bed to feed him. I fully intend to transfer the records of my other cats to GoodVets and have them as our fuzzy families primary veterinary. The gist of my review: the receptionist and tech I was able to speak with were both incredibly compassionate and empathetic, and Dr. Boone was knowledgeable and really eased my nerves about Shino's well being. I left with my questions answered.

GoodVets Prairie Village is everything we were looking for in a new veterinary office, modern,…read moreclean, welcoming and passionate about pet care. We were able to book an appointment for our pup online, set up the pet portal and forward records before the appointment which was very helpful. We are new to KC so the convenient location, reasonable operating hours and ample parking were priceless. Dr Bradford and staff were outstanding!

Yes, it's expensive. It's an emergency vet. Inpatient treatment is especially expensive. Yes, you…read moreshould expect to be there for like 4 hours minimum if your pet is not in critical condition. It's a triage system. Overall positive experience. I brought my 19yr old cat Ani in for explosive vomiting, not eating, and general lethargy. I just had a gut feeling something was wrong. We waited 5 hours to be seen by the vet (it's a triage system... So it's not ideal but it's understandable). Her vitals were terrible and her blood work showed elevated kidney values and possibly infection. Her X-ray showed constipation and gastric bloating. She was a mess and tanking fast. We talked through the possibilities and they started her on IV fluids and antibiotics. I was told upfront that it would be about 2 days inpatient minimum and was given an estimate. Yes, it's expensive as hell, but I knew she couldn't wait to see her regular vet and I knew she needed to be in kitty cat ICU.  I cannot thank Drs Lawrence, Heinrich, and Pfantz enough for actually listening to me and my opinion of what was going on with Ani. Ultrasound was inconclusive. We kept coming back to the kidney values and I pushed back with GI not CKD. They actually listened and pushed fluids, antibiotics, and dealing with the constipation. I was adamant that it was GI issues (she has a history) and severe dehydration ... not like a chronic kidney disease. I fully believed that with fluids and pooping she would rebound back and fast. Now, Ani is 19 so it's easy to be distracted by her age, but it's just a number. She's spunky and full of life. 36ish hours after being admitted she was back to her old self. Vitals and blood work back to normal range. I even told them that she would prefer the duck based food over the tuna so they gave her the duck and she finally started eating...a lot! I opted to keep her there one more day hoping she would finally poop and fully stabilize.  Staff were all friendly. The techs caring for my cat were so wonderful (I wish I caught their names because they also deserve a shout out) all of them were great when I came to visit at night and gave me whatever updates they could. The Drs answered all of my long and various questions they gave me exact values for bloodwork when I asked (she didn't get to 19 by me not being overly involved in her care lol). During the daily update phone call they stayed on the phone with me for about 30 minutes each answering all of my questions and really hearing what I had to say about her treatment and my perspective. I never felt rushed. It was so wonderful to know that I was being heard and my insight was helping guide her treatment. Also, Katie was awesome during the morning check in phone calls! The goal is always to stabilize until they can see their normal vet for long term treatment and we accomplished just that. She just left her checkup with her primary vet yesterday and great news, no CKD!!! Bloodwork is all in normal ranges and the infection is finally going away. It was all GI and a nasty UTI. Ani thanks all of you for believing that a 19yr old cat can bounce back! She is fully back to her normal self now.

We recently brought our dog to Mission Veterinary Emergency & Specialty for what we believed was a…read moretrue emergency: sudden, severe pain, panting, shivering, and a hard abdomen. I'm not a casual client--I've spent well over $20,000 here in the past and have previously had good experiences, so I expected strong triage and clear communication. Instead, even though we were the only ones in the lobby, we waited without a meaningful triage exam or explanation that he was truly safe to remain in the waiting room. We expressed concern several times that this could be bloat or an acute abdominal issue and asked for someone to assess him, but we did not receive the level of urgency or clinical confidence we expected from an emergency facility, especially given our long history there. Because of that, we made the difficult decision to leave and drive to another emergency clinic, where he was immediately taken back, imaged, diagnosed with a disc problem, and treated. The difference in responsiveness, communication, and overall confidence in care was significant. I'm sharing this so other pet owners understand our experience and so the clinic might revisit how they prioritize and communicate with clients--particularly long‑standing ones--when pets present with potentially life‑threatening signs.

Absolutely love using this animal clinic. We've been bringing our Bishonipoo here for years…read more Always greeted with a smile. Facility is clean and well maintained. Dr Lindsey Tate and her staff go above and beyond talking care of the patients. If you need a great veterinarian then you should check them out.

My little rescue Chiweenie got all her teeth removed here, and she did great, despite being 10…read moreyears old. Initially they told me she'd have to stay overnight, but when I dropped her off they said I could pick her up that afternoon (they explained that the spay/neuter pets stay overnight). They sent her home with five days' worth of pain meds, which I thought was nice. She was a little groggy when I picked her up, but seemed fine. The Vet was quite knowledgeable and informative, and the front desk folks were very friendly. It's a bit of a drive for me, but I like the place.

We have a five year old small dog who has been continually groomed for the past five years with no…read moreproblem. However, recently, Baxter has been nippy and the groomer we were using decided not to groom him anymore. We thought we may have to do a sedation grooming with Baxter. We stopped in at Prairie Village Animal Hospital and found that their groomer would be willing to try and we met with the Doctor to be assured Baxter was healthy enough for sedation. On the morning of our appointment, we arrived and Kelly, the Pet Groomer, met us and met Baxter as an initial step in becoming familiar with Baxter. We left Baxter and hoped for the best. Imagine our surprise when Kelly called to indicate that Baxter was groomed (and he had grown VERY long hair) so the grooming was more than the normal. And, she managed it with no sedation. It did take some extra TLC on her part initially with Baxter but it worked out. We couldn't be happier. It would have been so easy for her to have him sedated since we rather expected that. The fact that she took the time to make this grooming normal was more than we could have wished. A high five to this Groomer and this Animal Hospital. You can be sure we will be returning for on going grooming.

My family has been going to PV Animal Hospital for 30!years and they have treated all of our pets…read more Great doctors and staff.

Just dropping a note to say I am extremely pleased with the care my girl Ellie Mae is receiving at…read moreTomahawk Animal Hospital. The care team is very caring and loving with Ellie and the front desk staff show their love of our pets every time we visit. I highly recommend them.

They are very expensive. To have my dog neutered it was over $1000. I asked for a price upfront and…read morethey avoided the question-I should have pushed more. I didn't have any issues with the care.

We suffered through the mistreatment of our Australian Shepherd at this clinic. Our beloved dog…read moreyelped in pain twice at the rough handling during a nail trim. Vet techs Valerie and Hagen need training on how to handle dogs. They wouldn't bring in a mat for our dog to stand on. We told them he is a senior and the floor is slippery. Our dog was fine when he walked in and could barely walk to the car after being twisted and restrained. We took him to an animal chiropractor, and now he is walking again, and moving better. We first went to this clinic after moving back to KC. We saw Dr. Gabriella, I don't know what happened to her, then another doctor had his name on our receipt for a toenail trim. I have seen 4 vet techs come and go during the 4 months we went there. The high staff turnover tells me this clinic is poorly managed. We ordered Heartguard through their website, Dr. Sparrow cancelled and redid our order without consulting with us. This is unethical. We had to go in to the clinic to find out what happened with the charges on our credit card, because we couldn't get a straight answer over the phone. Thumbs down to Dr Sparrow, when we described the incident with the new vet techs she tried to talk us into getting tests run on our dog!!! She wasn't even interested in the fact that our dog was injured at the clinic!

I downloaded Yelp just to say how much we love Somerset Animal Hospital! The staff is AMAZING and…read morethey take such good care of our pup

Very accommodating clinic! Staff is always super helpful and responsive. Met with Dr Goodman for…read morethe first time and am so impressed by his knowledge, time spent with me and my pup explaining in detail diagnosis, pathology and treatment options. I'd highly recommend him and this practice to everyone!

From the first call, I knew I was dealing with a great clinic. I'm preparing to transfer to Hawaii,…read morespoiler alert: a move to Hawaii with pets is a NIGHTMARE. There's forms, rare tests, specific dates and specific instructions. I explained what I needed over the phone and the woman I spoke to was very helpful with figuring out the timeline to make sure this could all get done. Dr. Goodman was incredibly patient and made sure that the checklists were all done for both the dog and cat, and this was a time consuming task split between two visits. I really appreciate the great customer service and patience from the whole office. The whole office made this daunting task a whole lot better. I can't thank them enough!!