*EDITED: I received a call from VCA this morning to make this situation "right" They are getting my…read moredog in and covering all the labs and vaccines I was promised. I purchased the care club for my dog last year. Multiple times throughout the year, I inquired and made clear that I wanted to take advantage of the care club to get the next round of vaccines. Multiple times I was assured this would be no problem. When I made the appt a few weeks ago, i again reiterated that I wanted to get the shots done before the end of her membership. The appt was made for this morning. After I made the arrangements - rearranging my day to make the appt work - and after waiting to get in, I was told that the membership expired 5 days ago and therefor I would have to renew in order to use the benefit!!! ARE YOU **IN KIDDING ME? No. I verbalized my intentions every. single. time. I talked with their office. And every single time, I was assured that the benefit would cover. The fact that they chose to schedule me for a date that was outside the window feels like a bait and switch!

Dr. Megan Wright was the most amazing that I have ever been to! We have been to five different…read moreveterinarians from Ohio to Missouri trying to figure out what was going on with our French bulldog biscuit! We have been given every excuse possible, literally for what could be wrong with him with no test done no thorough exam or anything. All the other veterinarians and offices cared about was collecting money from us and making sure that we made future appointments so they can collect more money for us all the while our poor baby was in pain! She figured it out on the first try he has something called a Luxating patella! Basically his knee cap shifts out of place constantly! She was absolutely amazing. She was caring, and her vet tech was so nurturing to biscuit not only that but the front desk was literally the friendliest most honest amazing front desk that I have ever been to one of the ladies even explained to me how her dog had to have knee surgery also I am just really thankful for this veterinarian clinic. Anybody who speaks ill on them has not met Dr. Wright because I'm telling you right now she's probably saved my dog.

My pets have not been patients at Westwood. I was researching vets because I'm new to the area…read more When I sent an email request for information, I got a form letter back indicating they were 3 weeks out scheduling for new patients and there is a $100 charge for all new patients. This would a charge on top of any exam or grooming fee. With a 3 week lead time, I would hate to have a pet that needed urgent care. They probably won't try to work you in, even though you're an established patient. Yes, there may be 24/7 vet facilities but when you have an established relationship with a vet who knows your pets, that's where you want to go first.

I wish to add that Dr. Hunthausen is incredible. I worked animal control and ran an animal shelter…read morefor years in the metro KC area. Several times, Dr. Hunthausen has provided FREE animsl behavior seminars to animal care and control individuals across the metro area. Additionally, I've taken 4 levels of training classes with my personal animal and learned so much! I would highly recommend Westwood's obedience and socialization classes for all animals. Thank you, Dr. Hunthausen, for everything you've done for our community. I greatly appreciate you and your staff!

On June 10th, I noticed my boyfriend's cat Shino didn't wake me up at the crack of dawn for…read morebreakfast, so something was obviously amiss. Didn't know what to think, his body language was uncomfortable because his tail was down and he seemed a little lethargic, on top of no appetite. I chalked it up to him maybe just not feeling well enough to eat at the moment. When we got home, however, he still showed disinterest in us and his food. Then he tried to use the litter box and strained. Emergency Vet time. We went to VEG for some tests and an x ray and things looked okay which was great news! No blockage to be seen. But another day goes by and he still keeps straining. And I also noticed his tail isn't really down due to discomfort, it's down because it seems to be paralyzed. I called VEG and they directed me to wait to take him to a family vet the next morning, which was a Friday. I called into work and did as directed, taking him to a family vet. Told them about his straining, and his tail. They did another x-ray, and gave me no answers. Honestly, they cost us $450 to leave with more questions than answers. He does poop that night though, so we're a bit at ease throughout Saturday and Sunday. On Monday morning, he once again doesn't wake me up after waking me up the last couple mornings for breakfast. I get to check on him and try to offer him some food. He doesn't take it, but paces between the litter boxes, straining over 10 times in the span of 20 minutes. I didn't get the answers I need from the vet we visited on Friday, so I google vets in my area and click on the very first one I'm shown. I called up GoodVets and ended up breaking down trying to explain to the receptionist what Shino's conditions and symptoms have been. They were very compassionate towards me and set me up with a 4pm drop off. I get there, still in tears. The receptionist checks Shino in and gets us in a room and brings me a water, then sends in a tech. I can't remember the names of the tech or the receptionist but they were both extremely compassionate to me and empathetic about Shino. I give the tech the rundown and leave Shino with her. Dr. Boone calls before 4pm and gives me all the info he found. Shino seems to have a tail pull injury which has affected how efficiently he can have bowel movements by himself. Dr. Boone prescribed a liquid laxative and pain meds for Shino, and answered all mine and my partner's questions and concerns. Shino has had at least one bowel movements as of Tuesday night (yay!!) and seems a lot more comfortable since coming home from GoodVets. I've never been so happy to have a cat pawing my face and meowing endlessly until I get out of bed to feed him. I fully intend to transfer the records of my other cats to GoodVets and have them as our fuzzy families primary veterinary. The gist of my review: the receptionist and tech I was able to speak with were both incredibly compassionate and empathetic, and Dr. Boone was knowledgeable and really eased my nerves about Shino's well being. I left with my questions answered.

GoodVets Prairie Village is everything we were looking for in a new veterinary office, modern,…read moreclean, welcoming and passionate about pet care. We were able to book an appointment for our pup online, set up the pet portal and forward records before the appointment which was very helpful. We are new to KC so the convenient location, reasonable operating hours and ample parking were priceless. Dr Bradford and staff were outstanding!

I hope I never have to visit an emergency veterinary hospital again, but if I do, I won't hesitate…read moreto bring my dog back to Mission Veterinary Emergency & Specialty. My dog, Violet, was brought in in critical condition with what was ultimately diagnosed as an Addisonian crisis. She required several days in the ICU with around-the-clock monitoring, blood pressure support, constant bloodwork, and incredible nursing care. There were moments when we truly didn't know if she was going to make it. The entire team treated her as if she were their own. Every doctor, technician, assistant, and client service representative we interacted with was compassionate, patient, and genuinely invested in her recovery. They answered our questions, kept us updated, celebrated every small improvement with us, and never made us feel like we were just another case. The team all expressed their love for Violet, and how much they would miss her (while still thrilled she was getting to come home!) Emergency veterinary medicine is expensive, there's no getting around that. Our bill was over $5,000, and that's a significant amount of money. But after seeing the level of expertise, the advanced equipment, the 24-hour monitoring, and the dedication of the staff who quite literally saved Violet's life, I understand what that cost represents. I would make the same decision again without hesitation. Today, Violet is home, eating with enthusiasm, sleeping in her own (our) bed, and continuing her recovery because of the care she received at Mission Veterinary Emergency & Specialty. Thank you for giving us more time with our girl. We will never forget what you did for our family.

Gabby had her last chemotherapy infusion today and she is now in remission! Thanks to the care…read moregiven by the Veterinarian and staff. They took wonderful care of her! I highly recommend taking your pet there for any need. They will not disappoint you!

Absolutely love using this animal clinic. We've been bringing our Bishonipoo here for years…read more Always greeted with a smile. Facility is clean and well maintained. Dr Lindsey Tate and her staff go above and beyond talking care of the patients. If you need a great veterinarian then you should check them out.

My little rescue Chiweenie got all her teeth removed here, and she did great, despite being 10…read moreyears old. Initially they told me she'd have to stay overnight, but when I dropped her off they said I could pick her up that afternoon (they explained that the spay/neuter pets stay overnight). They sent her home with five days' worth of pain meds, which I thought was nice. She was a little groggy when I picked her up, but seemed fine. The Vet was quite knowledgeable and informative, and the front desk folks were very friendly. It's a bit of a drive for me, but I like the place.

My family has been going to PV Animal Hospital for 30!years and they have treated all of our pets…read more Great doctors and staff.

EXTREMELY DISAPPOINTED! I have been a client for over 20 yrs…read moremind you. My 22 yr old daughter got a new puppy and it was having bloody diarrhea and vomiting so of course she was taking her to "our" family vet. Needless to say she left in tears after she was treated so rudely, belittled and left to feel dumb by Dixie and the front desk staff. They had no empathy at all in regards to the sick puppy. They were more concerned about making sure she knew it was going to cost $250 for a new client and she needed vaccine records. I'm not sure what is going on with this pet hospital but it definitely is lacking empathy for clients w sick animals. I am sure the Doctors there would not be happy with how the front desk staff is treating clients/potential clients.

Just dropping a note to say I am extremely pleased with the care my girl Ellie Mae is receiving at…read moreTomahawk Animal Hospital. The care team is very caring and loving with Ellie and the front desk staff show their love of our pets every time we visit. I highly recommend them.

They are very expensive. To have my dog neutered it was over $1000. I asked for a price upfront and…read morethey avoided the question-I should have pushed more. I didn't have any issues with the care.

We suffered through the mistreatment of our Australian Shepherd at this clinic. Our beloved dog…read moreyelped in pain twice at the rough handling during a nail trim. Vet techs Valerie and Hagen need training on how to handle dogs. They wouldn't bring in a mat for our dog to stand on. We told them he is a senior and the floor is slippery. Our dog was fine when he walked in and could barely walk to the car after being twisted and restrained. We took him to an animal chiropractor, and now he is walking again, and moving better. We first went to this clinic after moving back to KC. We saw Dr. Gabriella, I don't know what happened to her, then another doctor had his name on our receipt for a toenail trim. I have seen 4 vet techs come and go during the 4 months we went there. The high staff turnover tells me this clinic is poorly managed. We ordered Heartguard through their website, Dr. Sparrow cancelled and redid our order without consulting with us. This is unethical. We had to go in to the clinic to find out what happened with the charges on our credit card, because we couldn't get a straight answer over the phone. Thumbs down to Dr Sparrow, when we described the incident with the new vet techs she tried to talk us into getting tests run on our dog!!! She wasn't even interested in the fact that our dog was injured at the clinic!

I downloaded Yelp just to say how much we love Somerset Animal Hospital! The staff is AMAZING and…read morethey take such good care of our pup

Very accommodating clinic! Staff is always super helpful and responsive. Met with Dr Goodman for…read morethe first time and am so impressed by his knowledge, time spent with me and my pup explaining in detail diagnosis, pathology and treatment options. I'd highly recommend him and this practice to everyone!

From the first call, I knew I was dealing with a great clinic. I'm preparing to transfer to Hawaii,…read morespoiler alert: a move to Hawaii with pets is a NIGHTMARE. There's forms, rare tests, specific dates and specific instructions. I explained what I needed over the phone and the woman I spoke to was very helpful with figuring out the timeline to make sure this could all get done. Dr. Goodman was incredibly patient and made sure that the checklists were all done for both the dog and cat, and this was a time consuming task split between two visits. I really appreciate the great customer service and patience from the whole office. The whole office made this daunting task a whole lot better. I can't thank them enough!!

The vets and vet techs have been kind and provided great care to my animals for over a decade…read more Some of the receptionist scheduling staff have been rude, which caused me to go elsewhere for a while, and is why I'm giving them four stars instead of five. The veterinary care is thorough. They are very good at communicating and I trust them. I recommend them with the caveat that front desk customer service is inconsistent.

I have been taking my dogs to Union Hill Animal Hospital for multiple years, and I truly cannot say…read moreenough good things about the care they provide. What sets them apart is that they always do what is best for the dog and not just what is standard or easiest. My sweet Chloe had significant anxiety, was not a fan of strangers, and struggled with leash aggression. From the very beginning, the team met her exactly where she was. Instead of automatically taking her to the back for testing, they worked with me and performed exams and testing in the room with me assisting, which made a huge difference for her comfort level. If an appointment ever became too much for her, we stopped because their priority was keeping it a positive, low-stress experience. Their attention to detail was incredible. They kept thorough notes and truly knew Chloe...how to enter the room, how to speak to her, how to get down to her level, and how to help her feel safe. They also worked closely with me to find the right medications to help manage her anxiety, which greatly improved her quality of life. Because of the care and trust they built over time, going to the vet became a "happy" experience for her. Almost like a treat. That meant everything to me, especially when it came time for her end-of-life care. Despite being in pain, Chloe was calm, comfortable, and able to enjoy all the final treats. The process was incredibly peaceful and handled with so much compassion, even in such an emotional moment. Union Hill Animal Hospital treats your pets like family and truly sees them as individuals. I will forever be grateful for the care they gave Chloe and highly recommend them to anyone looking for a veterinary team that leads with empathy, patience, and heart.