I had one of the worst dental experiences of my life here -- both for myself and my daughter…read more 1. Insurance & treatment dishonesty: They told me my insurance approved a deep cleaning, but my insurance denied it. They also pushed "small" fillings that would have required large drilling -- which I later learned I didn't even need. I came in asking for a general cleaning only, but the dentist didn't explain anything about what they were doing. When I asked questions, she became defensive and angry. 2. Fraudulent billing & painful procedure: Less than one minute into the deep cleaning, I felt a sharp pain that I still feel to this day and walked out almost immediately. A real deep cleaning cannot be completed in one minute -- yet they still billed for it, trying to make it appear as if it had been done. They later "uncharged" my insurance only after being caught in their lies and confronted with the facts. 3. Record withholding, HIPAA violation & misinformation: I initially requested my dental records and was told they would charge me $25. Because of that, I asked another dentist office to obtain the records on my behalf, but they were refused. I then showed up in person to ask why they wouldn't send my records. To my surprise, they "waived the fee" in an apparent attempt to seem accommodating but only sent me my X-rays. This incomplete information prevented me from obtaining a proper second opinion. Months later, needing complete records for both myself and my daughter to secure proper care and legal protection, I served them with a formal HIPAA request. They refused to sign or accept the request, falsely claiming they "needed a manager," and acted unprofessionally throughout. Their refusal to provide all legally required information has severely hindered our ability to get the help we desperately need. 4. Child patient mistreatment: My daughter is on the autism spectrum and they did not have the patience or respect to treat her properly. One dentist raised her voice, tried to force my daughter's mouth open, and showed zero understanding of her needs. I stepped in, spoke to my daughter calmly, and she cooperated immediately -- something they should have done in the first place. Yet they still billed for the visit. 5. Pattern of questionable practices: While I was there, I overheard another patient on the phone saying they did not want a deep cleaning. It made me wonder how many people they've tried this with. They may target patients who don't know better, but they picked the wrong one this time. This office is unprofessional, dishonest with insurance, in violation of patient rights, dismissive of concerns, and disrespectful toward children with special needs. I would never recommend them to anyone, especially parents. If anyone had any issues with this company and I'm sure there is please speak up and I will help you take legal action and report them, free of charge. I will do all the work, I know all the organizations and will make all the documents legally binding with any proof and statements you would like to share.

If I could give this a zero I would! DO NOT COME HERE unless you want to have a DECAYED tooth. I…read morecame last year bc I needed a cavity filled in. They did so bad that my tooth decayed!!! I had went to another dentist that was closer to me because my tooth was hurting again on the same one I got filled. The Dr showed me my xray and told me they didn't do a good job at all. my tooth was decayed and they had to pull it out. I'm barely 20 and bc of them I lost a tooth...!!

Dr. Smith and his wonderful staff never cease to amaze me. They work with your schedule to make…read moresure you can make it in, they go above in beyond to help your oral health, and they always make you feel like family. I have been going to this office for multiple years and would highly recommend this office to everyone!

I took my daughter here for years until she got much older. The doctor and the staff were awesome…read more Since coming here, she no longer feared the dentist. Not a single cavity since.

I trust Dr. Baron with my children. On our first visit she said my young son needed some extra work…read moreand I wasn't sure I believed her and got another opinion. She was actually spot on and, unlike general dentistry offices, had the tools needed to provide the special services to a toddler. We are staying!

I was here from when Dr. Dan was my dentist and I really enjoyed him but I love the new owners so…read moremuch! I have had all three doctors: Dr. Ryan, Dr. Jolynn and Dr Antoinette. All three and very kind, gentle, and calming. I have some anxiety when it comes to dentist but holy cow do I love this office! All the staff are wonderful! I have nothing bad to say. Dr. Ryan Kuebler is the dentist I see the most often. He is fantastic. He explains everything to me in real time and why prices are the way they are. He always goes above and beyond. He has an amazing energy about him that gets rid of any anxiety. Dare I say it's fun to go to the dentist? Again amazing staff!!! Very grateful for the care I have received. Would recommend to EVERYONE! I am moving out of state here soon and this dentist office is one of the things I am going to miss the most.

Have had some residual issues after getting braces to fix a bite that caused tooth damage. So time…read moreto level off some teeth and cracks from that nonsense. Had a little cavity and an old one failing and noticeable in front. Dr Ryan fixed me up, and I was nervous. 4 top front! No need to be. You literally can't tell anything was ever out of wack. I was still numb so lips are strange, but I would have had a bigger smile if I could have managed it. No before picture because it was cringy. He is good at his job and is a perfectionist. Super chatty, as he thinks the process out loud so as not to frighten and worry you about the final product. If it makes you more nervous he is so nice, I am sure he would zip it. Every detail was taken care of! I am very happy with my four front teeth that really had been in a war with my lowers for my first 60 years.

If you have emergencies or prioritize receiving medical care for serious illness- this is not the…read moreplace for you! There is no acceptance nor exceptions for these kinds of people here. You will not be treated with respect. My self and my daughter's were not.

My wife and I were happy customers here for about 2 years and I used to have a 5-star review here…read more(now removed). Then Dr Safi and Dr Albazzaz left and everything went downhill fast. I don't know the third dentist (Dr Javad, I think), so this review is a reflection on the office staff and not him. When I heard Drs Albazzaz/Safi left, I called to inquire about what happened. I had a hard time getting a live person to answer and when I did, she was clueless and said her manager would call me. No call back. I called again a couple weeks later and left a voicemail explaining that I had questions as to what was going on with their practice. Again, no call back. I'd had enough, so found a new dentist and called to cancel my upcoming appt at North Ave Dental Associates. I explained why I was leaving and they canceled my appt. Then, lo and behold, I get a call from their office a few weeks later asking to set up my next appt. I politely told them for the second time that I was no longer a customer. My wife had an even worse time- she emailed them in March to request her dental records as the new dentist required them. No response. She had to follow up both by email and phone several more times between then and early August before they FINALLY sent the requested records. Dealing with a dentist office should not be this difficult. The dentists here may be fine, but so are a lot of other dentists and many of them would come without the office staff headaches.

I was referred to Dr. Gibson's office by two friends of mine that use him. I had some bad prior…read moreexperiences at other offices so I was a bit nervous. I arrived and was pleasantly surprised. Tho office is located in a strip mall but when you enter the office is clean, modern & very inviting. The staff immediately made me feel welcome & put me at ease. I was told by a previous practice that I needed a very expensive 4 session deep clean. Dr. Gibson examined my teeth & said my gums were actually quite healthy. I had a rigorous cleaning performed & then an old filling replaced that was causing problems. If you are afraid of shots, I barely felt it at all. I felt the dentist & staff were very knowledgeable & professional....I would highly recommend to anyone looking for a positive dental experience.

I have been a patient of Dr. Dan Gibson for at least 10 years. My new wife has also changed to Dr…read more Gibson, leaving her dentist of many years. With one visit to his practice it is evident that he is knowledgeable, capable, personable and friendly. He does not use a dental hygienist to conduct the cleanings. He does them himself, giving him much more time in your mouth, being more familiar with the particulars of your teeth and gums. Plus, it is a friendly and hospitable atmosphere, with his staff lending to the pleasant experience. I know this sounds overly positive, but Dan and his staff have earned every word of this review.

Worst dental experience ever! While having my wisdom teeth removed, he slipped with the drill,…read moregouging my tongue. He never said anything just sent me on my way. I ended up with an awful infection and so much pain! When my husband called to get help, the receptionist was rude to him, telling him I should be fine. My husband demanded to speak to the dentist who finally prescribed an antibiotic. I think you'd be better off not going to the dentist than to see this one! And, if you're going to have your wisdom teeth out, go to an oral surgeon. So much better!

I've been working with Dr. Yancey and his staff for several years. The entire team at this office…read moremakes you feel like family. They explain in detail everything you need to know about your dental health. Dr. Yancey puts you at ease when doing any work that requires numbing or other more extensive procedures.

I am thankful for the team at Dr. Bogin's office. They are always so helpful and friendly with…read morebooking, cancellations, billing, and, of course, dental services. Dr. Bogin is a friendly guy to work with and a no pressure dentist, for which I appreciate.

I have been looking for a good dentist for quite awhile bouncing all over because I just wasn't…read moresatisfied. That all stopped once I found Dr. Bogan and his friendly staff they are amazing!! Even my daughters who are 4 and 6 enjoy going to visit from the toys in the waiting room to the treasure chest at the end of the visit! Keep up the great work Dr. Bogan and staff!!!!