My experience with Shannon on the phone is beyond disappointing Her customer service skills are…read moreextremely poor, she is very unhelpful, rude, and dismissive of basic concerns. Communication was lacking, and it felt like resolving issues was not a priority. I would not recommend this location if you expect professionalism or support. Rates are increased constantly even when you are told the rate will not change. Rating this experience does not warrant one star, but you cannot post without at least one.

I signed up for a one-month-free move in special on a 5x5 unit , they told me they could give me a…read more5x10 for the same price, so I agreed. The contract they gave me showed the full price, not the promo delaying my movers by two days because I refused to sign incorrect pricing. Three months later, they suddenly raised my rate to $99, and five minutes after that, I got an email saying the same 5x10 unit is advertised for $64. Once you're moved in and committed, they change the price textbook bait and switch. The employees are friendly, but the tactics are deceptive. The price you move in with is not the price you'll be staying with.

Great service and fast... the people inside are super nice and helpful... they seem to always be…read morelooking to save the customers money. I highly recommend this place

I found Ekonomy Self Storage on the U-haul website and this was the closest location to my home. I…read moreneeded packing supplies as well as furniture pads on the day of our move so I made multiple visits to this location. Each time Blake was professional, friendly and made a point to carry my items out to my car for me. EXCELLENT customer service. I recommend them for all of your packing supply needs. Great job, Blake! :)

Over the years, I have shipped a full set of china which Boca Box wrapped and shipped and arrived…read morein perfect condition, many trade show booths for my business with each one arriving on time and in perfect shape, and a whole collection of Snow Village houses sent out of state and not one broken. And now I can add having my Christmas present packed and shipped to my mom out of state, arriving on time when everyone else said it couldn't be done. No matter what I have to ship, I head to Boca Box. Thank you Bill for being so professional and making my life happy.

I have been using Boca Box on Dixie Hwy for shipping many high-dollar items both nationally and…read moreinternationally. Yes, I could save some money by using someone else or going to UPS/FedEx directly, which I used to do. It was just too time-consuming, and boxing delicate items correctly is not that easy. I have never had a package disappear or show up broken. The one time there was an issue with a lost item, the owner of Boca Box handled the tracking, and the item was recovered and delivered. I highly Recommend Boca Box Jim Aloisi

Great place to store my RV, so far so good and the lady at the front desk is always helpful and…read morefriendly

From the owner: West Boca Self Storage provides a premium, modern storage experience for residential and commercial…read moretenants throughout South Florida. Our versatile facility features a wide selection of units, including climate-controlled spaces to protect valuables from the heat and humidity, and convenient ground-level drive-up units for effortless loading. We also offer dedicated outdoor parking for vehicles, including RVs, boats, and cars. To ensure a seamless transition, we offer on-site U-Haul truck rentals and a full inventory of professional packing and moving supplies. Security is a cornerstone of our operations, featuring continuous 24/7 video recording and secure electronic gate access from 6 AM to 10 PM daily. With flexible month-to-month leasing and a dedicated team open 7 days a week, West Boca Self Storage is committed to providing a professional and stress-free solution for the entire Boca Raton community.

Adrian and William were prompt and quick. No issue, arrived on time and packed everything very…read morequickly.

Moving in South Florida always feels chaotic between scheduling, parking, elevators, fragile stuff,…read moreand hoping the movers actually care. Clutter Storage was the first company that made everything feel easy. William, Bryan, and Nelson gave genuinely 10/10 service. Communication was great before arrival, they handled everything carefully, moved fast, and I didn't have to micromanage anything. I was literally getting work done while they packed and moved my entire apartment. Biggest bonus honestly: I didn't even have to figure out parking for the truck. If you've moved in South Florida, you know how annoying that alone can be. They already had everything handled. This was my third move here and Clutter Storage is officially my go to from now on. Great prices, authentic energy, and people that actually care about doing things right. Huge thank you to William, Bryan, and Nelson for making the whole experience smooth.

International Van Lines stands out as a premier moving company. My recent experience with them was…read moreoverwhelmingly positive, highlighting their commitment to customer satisfaction and efficient logistics. They offer competitive pricing and I was satisfied with what I paid for. The moving crew was punctual, courteous, and highly skilled. They handled my belongings with care, ensuring that everything was securely packed and transported without damage. The movers worked efficiently but quickly. If there ever comes another time I need to move things from a property they will absolutely be my first call.

Worst Moving Experience Ever…read more This was my sixth interstate move and it was, by far, the worst. - Prior to the move : they could not give me a set date that they would come on (one of two), which should have been the red flag. - Packing : they only had to back art and a box of china. They were unprepared, despite my talking or emailing the company before the move, to pack the art and ran out of packing, meaning that the art was poorly packed. Secondly, all of the blankets that they used to wrap the furniture had holes. The rep who sold me on the move said that they would shrink-wrap the furniture. They did not. - Loading : They sent only two people. My possessions were bumped down the stairs by hand-cart with no consideration. Because there were only two of them, it took over four hours to load. And they wanted to charge me for an extra box for the furniture hardware from the furniture they disassembled. - Unloading : They sent one person. I had less than 10 hours notice. They came at 8:30pm and left at 12:30am. The boxes were in terrible shape -- one of them had holes in it, others had corners ripped, etc. One of my bookcases was badly chipped. They broke a lamp, which they had packed. Follow up : They will not pay for the lamp, even though they packed it and broke it. DO NOT USE THIS COMPANY.

Good storage place but expensive and they need to turn their music down. Its too loud and it gets…read moreannoying.

clean nice /no 24/7 access which i need i like working the midnoght shift/they di offer mec…read moredisability discount/ si ask them 10×10=$115/mon usualky un first 3 minths yiu should het a half price discount/ i have been slackung i have to clean it out/ after yiu do it you always wonder why yiu just kept the stufc in the first place/ so clean out the cludded but dibt sownd $-to store it /i have been waisting money/since last february i started the contract/now its to clean it up het ride of that bill /mabey go out t to eat atvleast 2-5x/month or just save it /the sooner i ckean it out is tge sinner ill have the extra $-

The lady in front desk was so rude when I just ask if I can connect to the wifi to send her the…read moredocuments to print. She told no! Not wifi. And It was so sad because I always go to there to all my office need it. But after that, I don't think to come back. Sorry but awful customer services.

Wish I could give ZERO stars. Dropped off a package there to be shipped via DHL, the young lady…read moreworking was way too busy talking on the phone, in a different language and talking to another patron who walked in after me. When she finally accepted the package, I asked her if she need anything else like the commercial invoice for customs declaration and she dismissed me and carried on with her convo in a different language. Later that night when I tracked the package, it was being returned to me. To add insult to injury, it was Friday night and DHL has no customer service at night and on weekends. So I had to wait till Monday to find out that it was being returned because of the very same document that I asked miss lady about. I now have to pay to ship again and apply and wait for a refund.

The rudest customer service I have ever encountered!!! I asked for some pricing and she goes on a…read moretangent about "I've probably called multiple locations asking for pricing" it was the first Company I called.... She then hangs up saying "have a good day" super rude encounter and will never recommend this store.

I am planning a move. I called this business, spoke with Tom and set up an appointment to inventory…read moreor home. He showed and did the inventory. However it has been more than 2 weeks and he never called. I just hope letting this man into my home, he was not casing my place for a robbery???