It's been over 8 months and they are giving me the run around on the title to a side by side I paid…read morecash for. They didn't even have the title available when they sold it to me. They have been very rude not caring about following through with a legal contract. Please beware.

They've taken great care of my bike and they've always had fast and knowledgble! I have highly…read morerecommend them to anyone looking for somebody to do any work on there motorcycle!!

I had a blowout on the interstate south of Princeton on a Friday night. After spending the night at…read morea gas station waiting until morning when shops open, I called right upon opening and explained my problem. I was patched through to service and then put on hold while checking for a tire with parts and all the while the staff was very pleasant. They did have a tire and told me they could fit me in to get me back on the road. They even recommended a great tow guy who had a bike trailer. I had a new tire mounted and was out the door in an hour despite them having a service department full of bikes. I used that wait time to check out their large showroom of bikes and all the gear in the parts department where I did also buy a shirt. The price I paid was cheaper than I would have paid at the shop in Charleston where I normally go and faster than they are. I really was pleased and was able to get back on my way and not have my whole weekend trip ruined by a blowout. When I get my next bike, I'm planning to make the trip down to Hillbilly because being treated like a valued customer when I was little more than a random passerby really showed that this place is one that treats you well when you're really at their mercy and they could get away with being rude. I also think kindness on my part and appreciation that they could work me in without an appointment was responded to in kind by the staff. Everyone was really kind to me and the repair was incident free. I rode the rest of the weekend worry free. A+

Absolutely horrific customer service after a fairing fell off the first time the bike was taken out…read moreafter they serviced a recall. We were repeatedly cursed at and hung up on for asking them to fix their mistake and simply replace the fairing. They repeatedly stated that it's not their problem because the fairing was in place when the bike was loaded up and left their lot and told us to never call the shop again.

great speedy service always answer phone really fast great experience working with these peopleread more

great and fast very professional and willing to help in many ways always answers phone and very…read moregreat pricing

Awesome friendly service! Quickly fixed a minor issue on the spot, allowing me to enjoy the VT game…read moreand get back home. Thanks!

Great experience here!! My honda had some issues with the engine light and they took care of it…read morequickly and communicated with me. Also did not up-charge me, they clearly communicated what they charged and why. I highly recommend!!

They are fabulous... good honest work. They work on Range Rovers and its not an arm and a leg.read more

The customer service is terrible, I had no response unless I called and was not told when my…read morevehicle was ready. My son brought his truck in it was not looked at for more than two weeks, we ended up leaving without service.

I have gotten many car parts from Bill's auto parts. Have always been pleased with the Part's and…read morethe staff is very helpful and friendly. I have bought many parts from Bill's. I have always been pleased with my Part's and the staff are very friendly and helpful with everything

Awful service, awful repair work. Spoke on the phone to order a part and service. When I arrived,…read morethey had changed the previously quoted price. After service done to vehicle, they failed to all that they agreed to do; they also failed to properly fasten/connect the filler, which caused a leak. DO NOT RECOMMEND, EVER.

My student at Virginia Tech went in after getting a warning that the electrical system had a…read morecharging malfunction. They quickly diagnosed the failing alternator and replaced it quite affordably. The car is driving better than it has in a long time. They treated her so kindly and respectfully, which means a lot to a mom 6.5 hours away.

Son's car ran over a bolt the day of graduation. Robert was able to patch it that afternoon. They…read morewere fair and honest and checked to make sure they could fix it before taking the car.

I have have two vehicles and let my inspection run out on both vehicles. They were so nice about…read moreworking me in and getting me taken care of. One of my vehicles had to have tires and the prices they gave me were comparable to other locations. So happy with their service and great customer service. Always have time to talk with me and help with all my questions. Good job.