My student at Virginia Tech went in after getting a warning that the electrical system had a…read morecharging malfunction. They quickly diagnosed the failing alternator and replaced it quite affordably. The car is driving better than it has in a long time. They treated her so kindly and respectfully, which means a lot to a mom 6.5 hours away.

Son's car ran over a bolt the day of graduation. Robert was able to patch it that afternoon. They…read morewere fair and honest and checked to make sure they could fix it before taking the car.

They are fabulous... good honest work. They work on Range Rovers and its not an arm and a leg.read more

The customer service is terrible, I had no response unless I called and was not told when my…read morevehicle was ready. My son brought his truck in it was not looked at for more than two weeks, we ended up leaving without service.

Great service, and offered a ride back to my place for a drop off service…read more Clean waiting room, would recommend

I SINCERELY DO NOT RECOMMEND THIS AUTO SHOP…read more I own Honda Accord 2021 Sport. I started getting a bunch of warnings on my car such as TPMS, Breaking System, Sensors, Lights etc... I went to them, and explained the problem to them very thoroughly. They made me pay 250$ to run a FULL diagnostic on the car to figure out the cause of the problem. Once it was done I got told that I needed to replace the tires in the back IN ORDER to fix the problem presented to them. So I approved the repairs and paid 1375$ adding the fact that i got charged an extra 200$ for some whit locks. Once the tires got changed the car was given back to me and I was assured that the problem has been resolved. I drove the car for about 0.3 miles and got the same warnings as before. I bring the car back they run another test and I'm being told that when they ran the diagnostic a second time and found out that my gas pedal was faulty and did not show up on their computer... So they told me that it needed to be changed in order to fix my initial problem, cost me about 422$. I was initially promised a reduced price at 250$ but the next day I was told that the charge would be 422$ because of the cost of said gas pedal. They replace the gas pedal, and give me the car telling me the car is fine now and all the warnings have been fixed. I was guaranteed that the car was tested. I drove the car once more and encounter the same problem. As I'm typing this, I went back to their shop today to ask for a refund, due to their inability to fix my problem and being charged for repairs that have NOT FIXED my problem whatsoever. I was denied my refund under the guise that they have already done work on the car even though they have not fixed my problem. Long story short, I've been charged for repairs, been guaranteed that those repairs were going to fix the problem made aware to them. Just to end up back to square one with the my initial problem and spending close 1800$ on useless repairs. I'm sharing this story in hopes that other people NEVER go to this shop. Predatory business, overpriced estimates, no guarantee that your car will be fixed after they have worked on it.

Took a Carvanna car with warranty in because of a flywheel problem. Carvanna directly pays from…read moretheir insurer. Bug Shop would not talk to the company and told me I would have to deal with that. Ended up taking it to a dealer who quickly got things approved and fixed and paid no problem. Pretty backwoods kind of treatment.

My vehicle quit on me- had no idea where to take it because the shop my people always use closed…read more That mechanic highly recommended This place- The Bug Shop. They called with updates and just communicated effectively and my vehicle has been running great! They also had my vehicle back to me in like three or four days which was really fast for everything that was wrong with it and they had to order parts!

Took it in for a pre trip inspection at 8am on Friday, then at 450pm they called me and said my car…read morewas ready (they close at 5 so I couldn't pick up my car in time, but not really their fault) and said nothing was wrong with it. So after I got my car on Monday I went to get my oil changed and the guy said that I needed new rotors, I double checked this and indeed I do. I suppose you get what you pay for with a $25 inspection.

Moore's is family owned and does great work at a very fair price, in a reasonable timeframe. One of…read morethe best auto shops in Blacksburg! I came here at the recommendation of a friend (she also had a good experience at Moore's) after my 17-year-old car would randomly start stalling in the middle of the road. I thought it was a fuel pump problem, but Moore's diagnosed it as a cam crank/camshaft sensor issue. Eric replaced both parts in a few days for $270. Would definitely recommend over Campus Automotive!

Rudisill's is a small neighborhood garage, and the mechanics there are both knowledgeable and…read moretrustworthy. Although the shop is quite often busy, for me it was always worth knowing that I was dealing with someone who wasn't out to screw me over and would invariably let me know if something was truly urgent or just something to keep an eye on in the future. When my husband bought a truck not too long ago, Greg took a look under the hood to make sure we weren't buying a lemon and didn't charge us for his time. Instead, he simply asked that we bring our future business with regard to the truck to him, which we happily did. My only complaint (and the reason for 4 instead of 5 stars) is that he is not a large shop, and as such, does not have access to certain things (like wheel balance and alignments). That was a problem for us when we bought new tires and had them mounted but could not have them balanced at the shop and had to pay elsewhere to have that done. Also, as I said, he is quite often busy, so for large repairs, there may be a fairly significant wait. This was not an issue for us as we rarely required significant work on our cars and we lived walking distance from the shop, but I can imagine how that might be a problem for some people. Overall, I have and would continue to recommend Rudisills to anyone looking for a good, honest, hardworking mechanic.

The best most honest and knowledgeable mechanic I have ever had. Inexpensive too! Location a little…read morefar out.

Made an appointment by phone, then got text confirmation. Showed up at the scheduled time, and was…read moretold by grumpy guy at the front desk that they don't take appointments and I'd have to leave my car, which I couldn't do. Had bad experience with them years ago, and they haven't improved.

I contacted them on Tuesday January 21st and told them the issue I was having, Misfire in #2, #5…read moreand #7 cylinder. They told me to bring it in on Thursday January 23rd. We live out of state but my son goes to college at VT and I know nothing about any of the local repair shops. First let me start out with the good... They did get me in quickly and due to my employment at a local auto parts store I was able to bring in my own parts. I carried in 8 spark plugs, 8 ignition coils, fuel filter and fuel injector because I really didn't know what was causing the misfire. Got there Thursday morning about 0930 and they had a nice lobby for me to wait in until I could get an Uber ride. Later that afternoon, after not hearing from them all day, I called to get an update. This is when the problems started. They told me they replaced all of the spark plugs and ignition coils but still had a misfire in #2 so they did a compression test and I had almost no compression in #2 and I needed either a new engine or get it rebuilt. They then told me that the #2 spark plug was missing the end of it and the strap (pictures attached) and it is more than likely the cause of the damaged the #2 cylinder and loss compression. My question to them was (and of course no answer was given) and still is, with the #2 spark plug damaged that bad, why didn't they do a compression test on the #2 cylinder before they did a complete tune up on a damaged engine??? Seems like they are just parts replacers instead of being able to diagnose a problem or problem solve. I know have a freshly tuned up, $600 for parts and labor, damaged engine that will probably have to be rebuilt. Had they done a compression test on the #2 cylinder as soon as they saw the badly messed up spark plug, I would have told them to just leave it and had it towed back to NC instead. Be careful that they dont just replace parts and you pay a lot of money and still have a messed up vehicle.

Top notch service - they not only patched my tire, they inspected all others and did that…read morecompletely for free. When I am in need for a new set, they will be the first place that I will go to.

I scheduled an appointment for a tire rotation and balancing. The expectation was I'd be spending…read moremaybe $60. Nope! I spent $0 for this service which was awesome. They offer military discount and support veterans which is always a plus! I defintely recommend them for the lower end servicing. Alignments might cost something because they utilize high-end tech savy machines for that but I think it's worth going to them.