Son's car ran over a bolt the day of graduation. Robert was able to patch it that afternoon. They…read morewere fair and honest and checked to make sure they could fix it before taking the car.

I called several service centers before Prices asking for a tire patch and they either tried to…read moreupcharge me or say there was a weeklong wait!!! I went to Prices Service Center and they charged me fairly, worked on my car right away, and was very friendly throughout the whole process. Definitely one of the best and honest service centers in a college town! Thank you :)

Casey did an amazing job helping me with my car. What stood out most was his honesty, he was…read moreupfront about the work that needed to be done and the cost, which I really appreciated. I highly recommend Campus Automotive!

Helpful and fast service, and the people working there were very pleasant. Prices are relatively…read morehigh for service but they had more availability than other providers nearby. Came back for a diagnostic for my car, and they tried to charge me $90 for it which I find completely unreasonable as many other providers, including ones nearby, will do a free diagnostic check in less than 5 minutes.

Sorry so long, but so real ! I was driving from Memphis, Tenn back to home Chesterfield, Va. (20…read moremiles south of Richmond, Va). I was in Knoxville when a piece of small equipment fell off of a flatbed transfer truck right in front of me and busted my tire. The driver did stop and put my donut on. It was a Sunday and I could not find a tire shop open. I did finally find a shop who showed me the rim was also busted and they did not have one to replace it. I drove from Knoxville, Tenn to Christiansburg, Va. when I felt I could not keep going. Late at night so I stayed in a motel and Monday morning started calling around for tire place. I first needed a rim - I found Bill's used auto parts who had a rim for me. Shawn was so helpful and had me to go Quality Tire and ask for Jack. It was right down the road which was perfect. Jack and his crew were amazing. So kind, so helpful and quality says it all. I had been through so much it was nice to take a deep breath and feel I was in good hands. All was put on perfectly and I headed home. Funny thing did happen. I stopped near Lynchburg, Va. to get a bite to eat and my Jeep would not start when ready to hit the road again. I could not find my Fob anywhere. I called Jack at Quality Tire Tire to see if it was left there because it was already running when I got in it to leave. Jack was so kind and helpful looking around everywhere at his shop, etc. He had me look around the car and then suggested looking on the top of the car. There the keys were - by the luggage rack on top of the car. Shocking the keys/fob stayed on the top of the Jeep for over 90 miles !! Jack was my savior/hero. After everything that happened to me, it was wonderful to know people cared and were 100% perfect. Deborah Best

On our way to Florida and our brakes failed. Pulled into a Dollar Store parking lot and asked a…read moregirl if there was a brake business near by. She told me to come here. The Manager at first said they were busy but then checked out the brakes and knew what the problem was. He gave us a price , ordered the parts and we were on the road again within an hour. And the price he quoted us was exactly what he told us it would be. Everyone that worked there was very ni r and friendly . It was a wonderful experience .

I contacted them on Tuesday January 21st and told them the issue I was having, Misfire in #2, #5…read moreand #7 cylinder. They told me to bring it in on Thursday January 23rd. We live out of state but my son goes to college at VT and I know nothing about any of the local repair shops. First let me start out with the good... They did get me in quickly and due to my employment at a local auto parts store I was able to bring in my own parts. I carried in 8 spark plugs, 8 ignition coils, fuel filter and fuel injector because I really didn't know what was causing the misfire. Got there Thursday morning about 0930 and they had a nice lobby for me to wait in until I could get an Uber ride. Later that afternoon, after not hearing from them all day, I called to get an update. This is when the problems started. They told me they replaced all of the spark plugs and ignition coils but still had a misfire in #2 so they did a compression test and I had almost no compression in #2 and I needed either a new engine or get it rebuilt. They then told me that the #2 spark plug was missing the end of it and the strap (pictures attached) and it is more than likely the cause of the damaged the #2 cylinder and loss compression. My question to them was (and of course no answer was given) and still is, with the #2 spark plug damaged that bad, why didn't they do a compression test on the #2 cylinder before they did a complete tune up on a damaged engine??? Seems like they are just parts replacers instead of being able to diagnose a problem or problem solve. I know have a freshly tuned up, $600 for parts and labor, damaged engine that will probably have to be rebuilt. Had they done a compression test on the #2 cylinder as soon as they saw the badly messed up spark plug, I would have told them to just leave it and had it towed back to NC instead. Be careful that they dont just replace parts and you pay a lot of money and still have a messed up vehicle.

TLDR; do not come here unless you want to spend $800 when you didn't have any issues before going…read morein. they scam young females. I wish I could give this place negative stars. Went in for a state inspection on my car. They called me saying my front and rear brake pads were completely worn down and they were asking $800 to put new brake pads in. I said no and they slapped a big ol "rejection" sticker on my windshield. Took my car to another shop for a second opinion the next day.. there was absolutely nothing wrong with my brake pads. My car is 2023 and has less than 22,000 miles on it. These people tried to scam me out of $800 for shit i did not need. They take advantage of young females. DO NOT GO HERE. absolutely flabbergasted that this place is still in business

One of my tires suddenly had a big drop in PSI and I could not for the life of me find the issue. I…read morecalled NTB and got an appointment same day for the next hour. When they called me back, they told me they couldn't find anything wrong with the tire, even after they took it off the vehicle and everything. Since nothing was wrong, they didn't charge me any fee or anything! They even replaced the valve on the tire for free for me incase it just wasn't reading right. They even checked things like my break pads and battery. Thankfully, they found out my battery (less than a year old) was almost dead! Thank god they checked or I could've been stranded somewhere. Michael was the individual who called me back I believe, so I assume he was one who worked on my car. Thank you NTB and Michael for your help and service. If anything is ever wrong with my car, I know where to go!

We used this location due to an emergency. My father's tire blew out while we were headed home and…read morehis insurance provided us with the closest location available to replace the tire. I called them up while we were waiting for our tow and we discussed if they had the tire in stock or if we could just go with what they did have. The person I spoke to was so helpful, she looked up the tire and said it needed to be ordered. I was also told they could replace all four tires and get us on our way that day. We ended up going with that option and were able to be towed to the NTB in time to get that done. Joe and his team kept us informed throughout and got us on our way as soon as they could. Everyone was just so helpful, we are beyond grateful for the help and courteousness.

I was a bit nervous about Firestone after I had dropped my car off right before closing to get a…read more coolant leak figured out seeing some of their reviews. I got a quote a little higher than I wanted, so I called around and it was about 200$ more at both places I called. As a female college student who has a mechanic for a dad, I had some questions I wanted to ask to make sure I wasn't being ripped off. When I called Firestone back to ask those questions, I spoke to a woman needed to put me on hold about three times to get answers. Finally, she came back and somehow the price had gone up about 40$. I asked her how that was possible and she said "I don't know that's just how it is." I asked her another question and she then proceeded to hang up on me, as if my car was not literally parked at the shop to be worked on. I immediately called back and a man named Matt answered the phone. Matt was more professional than the woman I spoke to and answered all my questions and listened to my concerns. I think due to the woman being unprofessional and hanging up on a paying customer, they gave me a discount which was very much appreciated. When I went to pick up my car, the woman then rudely questioned my discounted price in front of me. My discounted quote was upheld. Firestone was able to get me in very quickly and get the parts needed quickly as well. While I don't appreciate being hung up on for simply asking rather routine questions, every other staff member I spoke to was very nice and helpful. Thank you Firestone for taking care of my car and my wallet! And thank you too Matt as well.

If I could, I would give negative stars as I got an oil change and waited two hours. On the way…read morehome my oil pressure light was going off and I thought because I just got an oil change I didn't think anything of it. Come to find out the completely wrong oil filter was put in my car resulting in my engine to lock up and now have to pay for a brand new engine. Customer service was awful as when I called to ask what could be the problem the day of the oil change they said "I don't know what could be causing it" and not know the issue, let alone put a completely wrong oil filter in a car and letting the customer leave knowing it was wrong, what if it was your car?

Took a Carvanna car with warranty in because of a flywheel problem. Carvanna directly pays from…read moretheir insurer. Bug Shop would not talk to the company and told me I would have to deal with that. Ended up taking it to a dealer who quickly got things approved and fixed and paid no problem. Pretty backwoods kind of treatment.

My vehicle quit on me- had no idea where to take it because the shop my people always use closed…read more That mechanic highly recommended This place- The Bug Shop. They called with updates and just communicated effectively and my vehicle has been running great! They also had my vehicle back to me in like three or four days which was really fast for everything that was wrong with it and they had to order parts!

I had never seen or visited a Walmart Auto Center until this one and let me tell you, there really…read moreshould be more of them. I have now come to this location several times and rely on it for my car needs! The oil changes are affordable and fast. They inspect your vehicle thoroughly and call you if they have questions or think you need something done to your car. The service is professional and the employees here do the best work. Highly recommend this place for your car needs! They sell tires and batteries as well.