Beware, this team does not mark irrigation parts before core aeration. Glad I was home to catch the rookie they sent to do my aeration service before he destroyed my lawn and sprinkler heads. Unapologetic management who didn't seem to understand that we pay for QUALIFIED professionals. Go train your employees on somebody else's property. And sending a supervisor saying they are qualified makes zero difference in the expected outcome we pay for as customers. read more

I had my lawn serviced by Angel C. he rang my door bell to let me know he was here, which is important me me I don't appreciate people on property with a notice. He was professional friendly and did a great good job. Hope he comes for all of my treats. read more

i paid for yard aeration, but received a half-done service. the tech said he wanted to miss the sprinklers, so he aerated only about 1/2 of the yard . rather than marking the heads with flags and then aerating, he just aerated only 1/2 of the yard. not happy with the service. read more

Nome one touched my yard other than Gecko Green. I water twice on Saturdays and twice on Tuesday. They keep making excused and this is my lawn before and after. read more

Gecko Green Lawn Care - Before May 11th 2020...I believe the first treatment was done and the after is today 9/8. Picture says it all. - Tree Services Near Me - Irving, Texas

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Signed up for what I was led to believe was monthly service. The first 2 visits were like clockwork, then it was 6 weeks before next visit. During the next gap I started to get a lot of weeds and bare spots in my yard. I had to call and ask for service, at this point it had been 2 months since last service. They apologized and offered a complimentary spraying and they came out within the week. The day after that treatment a team member stopped by and said if the weeds still persist to call in ten days. After ten days the weeds were still present. I called and they said they would send someone out within 5 days for targeted treatment. Two weeks later, no call, no service. I have a large corner lot, I don't think Gecko Green would want their advertisement signage in my yard with all the weeds. But, maybe I'll just do that. read more

Started using Gecko Green in March. I was billed twice. Billed twice again in April. They say they only show payment once for each month. Now, I get charged again in May. Except this time I haven't received any service! Again, they don't show these payments. I called to dispute with my bank, and they say the ACH payment is going to Gecko Green. Hopefully to end this all, I just cancelled service all together! I do NOT have money to give away! On top of that, my yard doesn't look any better, anyhow! read more

Gotta Gecko Green handout stuck in my door...at the bottom someone named Albert writes in black marker "luss lawn year (then something I cannot quite make out) wanna help before the H.O.A. says something" Well, Albert, there's nothing about my lawn or the weeds that the city can complain about, as it's within the city ordinance guidelines, secondly. I'd rather deal with an H.O.A. than you with--trying to fear people into paying for your products.... And finally, I don't have an H.O.A. Don't want to deal with H.O.A. either do your homework and stop pestering people with your fear tactics read more

Good rep Justine P for example very professional. Not sure about value proposition anymore had them for many years.

Kyle Robinson from Gecko Green is truly a great guy. We are new to their pest service, and he arrived timely, explained everything he was doing. Took his time to check the entire area and proceed with the job. He was polite and never rushed us while we were telling him our concerns We are so happy we switched to this company. Kyle is terrific! read more

While this company has great intentions, and you get a strong feeling of that during the sales pitch. Their tech's do not reflect the quality the sales team pitches. I recommend installing cameras on your property to witness what actually occurs. I had requested 2 times to please apply weed control to my yard. Both times the call taker assured me "Your account has been noted and our tech will take care of that". Both times they did not apply weed control. I have a video of a tech not apply weed control, but on my invoice I was told a liquid spot weed control was applied. I never see the tech wearing the "Backpack - spot spray" as indicated on my invoice. If you're interested in paying for a company you have to "audit" their work, then Gecko Green is for you. read more

Used this company for two years and lawn has gotten much worse. We had bare spots in St. Augustine and asked them multiple times for assistance in identifying the issue. They told us they didn't do this type of work and we never got an answer. We ultimately have had to replace our sod and find a new lawn care company read more

Great service I have their lawn care and pest control very professional. The results on the lawn are better than any lawn company I had previously. The techs are knowledgeable for both lawn and pest control. I recommend giving them try. read more

A sales guys comes to my door. Tells me that they have a $29.99 promotional. I tell him that I didn't want to do a contract, but I was good with a one time application. I told the sales guy that I would probably use them more throughout the year if they did as they promised and perhaps sign on if their service was good. They put me on their schedule. Guy calls me says that he's in the neighborhood and should be at my house in 10 mins. I'm home. I see the Gecko Green drive by my house. I call their office. They said they serviced my house already. I tell them that I think they did the house on the corner. They acknowledge that they made a mistake and said they will service my house the following week. I wait a week. By now I get their bill. I call them and tell them that they have yet to treat my house and since I have the bill I want to ensure that I do not have a contract with them as promised by their sales guy. (I don't tell him this but I am already dissatisfied with their service). Their lead manager tells me that they don't have contracts instead they have a "service plan" and that since I am not taking their service plan that the $29.99 does not apply. ( yeah I know- I'm a stupid customer right). After the long sales pitch on their 6 or 9 month service plans. I tell him I am not interested. I should have read some of the reviews here before I agreeing to anything. Some of other customer experiences sounded too familiar (i.e. pushy salesman wanting credit card info). I will pay this bill and hope that my lawn gets treated at some point and hopefully I didn't get trapped into a 6 or 9 month scam. read more

They are courteous and professional and my moms lawn looks fabulous! I would highly recommend them for all lawn and pest services

Ask for Brian he's the best. This company is better than tru green so professional and they know what they are doing turned my dead grass into beautiful green in weeks read more

Instead of leaving my review up and and just edit it with an update, I felt it better to just give it an update. I will say from my complaint, I did mention it was the only complaint I had ever had with Gecko Green in the three plus years I have used their service and I felt it was substantial enough to give it a review. Having said that, I have discussed the situation with Gecko and they immediately and to my satisfaction rectified the complaint. I have also been given word that if any further problems arise, they will be properly address to my satisfaction as well. I say fair enough and I will continue my relationship with Gecko. Thanks Gecko! read more

Roger again provided excellent service. Communicated well everything he was doing. Thanks again.

Kevin did a great job. He reviewed what he would be doing during his visit. He also asked if there were any other areas needing attention. I'm pleased with his work. read more

Dishonest, disrespectful and lacking accountability. Agreed to services, however I did not receive what I paid for. Their techs would routinely only treat the font yard and claim to have also treated the backyard. When I called to discuss these issues, I was first hung up on. When I called back I was disrespected by a "telephone tough guy". All around unfortunate experience with these guys. read more

In their last visit today, the technician rang the doorbell and when I opened the door, he was standing near without wearing as mask and the wind was blowing straight towards me. After I answered his question, I suggested to him that when he is at the door talking to customers, he should wear a mask. His answer was, "hey man this is America, I do not need to wear a mask". It is another sad case of people making a basic safety issue a political one and also bringing it into their business as well. I escalated, and in summary, the general manager response is they will not change their policy and they will not require their employees to wear a mask when they are at the door talking to the customer. I am stopping my business with them. It is not too much to ask that they take a a simple safety step for the employees to wear a mask for 30 seconds or so, when at the door talking to the customer. This is purely a safety issue, and not a political issue. read more

Sharon, the office manager, called immediately after I posted a complaint. She professionally and graciously corrected the issues. Last year our yard was green and lush when Gecko started, I thought we had apparently fallen off of schedule. Customers are too busy to contact their service vendors to remind them to provide the services they sold. read more

Got another Flyer from this company when I clearly have a no soliciting sign on my door. Don't trust this company because this is the third flyer I've gotten from them and I clearly have a no soliciting sign up. Don't trust this company because this is the third flyer I've gotten from them and I clearly have a no soliciting sign so they obviously cannot read signs and will screw work up. read more

John (owner) personally called me today to explain that there was no contract but he will gladly refund me the unexpected service. I took partial responsibility for the misunderstanding of the prepaid agreement and offered to update my review based on our conversation. I have increased my rating not because i got my money back but because I believe John really does care about his customers - even the ones like me who have already moved on. The reason why i'm not giving the full 5 stars is because this situation could have been avoided if his employees had taken the initiative to waive the fee when i reached out to them both times for cancellation due the unexpected service. Once my current contract with another vendor concludes in a year, i will definitely give John a call to see if we can work together again. read more

When we first moved in (June of 2014), our yard had full of weeds and everything was overgrown -- it looked good from far away as the previous homeowners had just cut it and turned the property over to us. The lawn was cut by Tee Up for about 6-7 months and my family and I personally took care and maintained the property (weeds and overgrown bushes). In November of 2014, I hired Top Turf for continuity of care; the guy kept saying to give it more time and that I would not see immediate results (I understood the process, so I gave it more time). Because I did not see any result in the 4 months with Top Turf, I hired True Green. The same goes "true" with True Green (4-5 months with them was worthless, also no result; not only no result, my yard has become worst and a nightmare to deal with. Their Manager paid our lawn a visit and was nice enough to leave his business card. When I called him, he said they did not have the chemicals required to kill the type of weeds we have (in a nut shell, short version of our conversation). So the point to my comment is this: We purchased the home due to the size of the property. We utilize the outside almost as much as the inside. We also just got a puppy just recently, so every hour on the clock someone is outside to take the puppy out. I AM SO THANKFUL to GECKO GREEN--we have noticed, in one application, the difference in our yard. Even with all the rain that we have had, those weeds are dying after the Gecko Man's 1st visit. We are greatful and appreciate you and was so glad I spotted your Gecko truck on the road (that's how I discovered your phone number) and I'll honk next time to show my appreciation to your superior service. Thank you, thank you, thank you. After trying 3 Lawn & Service companies, we finally got it right. Double G was the ONLY company that was able to eradicate our lawn's weeds. read more

I originally signed up with this company almost 2 years ago but cancelled quickly due to false information and lies. They call me over and over and over then hang up in the middle of me speaking as I ask them again to remove me from the call list read more

I previously gave them a bad rating but I am reversing it. The customer service by the owner John is excellent. He emailed me immediately to find the problem and was quick to find resolution. Thanks to him! I am already contracted with someone else but if you use gecko green work with him directly if you foresee any problems in your service with them. He is a very helpful guy! read more

Stay away. I have given up on this company after 3 years of treating my lawn and it still looks the same. I know more about space travel than they do lawn care. Sadly I'm going back to True Green at least they will blast my yard with fertilizer. read more

Gecko called me quoted me a price of 69 dollars. Showed up a week later than they said they would and said it would cost 187 dollars. Find another service. read more

I have been using Gecko Green for several years now. Their service is fantastic. They email me the day before to let me know they are coming. Their customer service has always been impeccable. I highly recommend them! Janet S. Valley Ranch read more

Great company. They do really good work and they are very responsive and help me with all my needs! They treat me lawn and my pest control! I could t be happier with the work they are providing!! Thank you very much gecko green! read more

1 star because I cant go any lower. Worst lawn care company out there! My lawn is destroyed because of the field crew that attempted to aerate my lawn, and the weeds are even worse than they were before I called them. Horrible product line! read more

Big promises zero results..basically did treatments a for nearly an year..but get this on a brand new house fully irrigated with new laid grass and fertilizer..before treatment grass was green but had a weed issue..so we started treatments grass became less green..weeds did start to become a little less..but my giant side corner yard became a eye sore like some thing out of a poverty stricken neighborhood..mean while they tried to sign me up for another treatment cycle that I told them not to do till I spoke with someone..they did anyway and made me pay $108.29 or they was going to put me in collections!? So conclusion..Sad thing is the workers that come out are good people..it's the chemicals they use are not good..and company rips customers off and forcefully treats your yard without consent. Jason M read more

Our grass was horrible for years and we've always wanted to walk barefoot or let the kids roll around in it. We finally went with Gecko green, our technician 'Alex' is a pro and knows his ('CENSORED'). From the beginning - it wasn't "Hey, spray...ok bye". It was a handshake, discussion of the game plan, what all is involved and what is/was expected from us, the home owners. WOW!, 2 years down the road - we have such an enjoyable lawn!! Walking barefoot in Texas lawn's is NOT impossible! We chatted up with Alex today, with our next game plan, backyard area (after big tree removal, how to tackle that ground/area). Any question you have, Alex will have the answer!! Here I thought, "meh, just spray something, mow, water, repeat".. was I wrong - so much involved with the different types of grass and how to treat and the when! Alex, my man - thank you!! read more

I hired Gecko Green in January of 2019 and over the past 17 months, I have paid hundreds of dollars for them to turn our yard into an infestation of weeds. We even paid for their suggested aeration and other treatments and have nothing to show but weeds and dying grass. Please do not waste your money. read more

Stay away. Prepaid for a year with these guys. Had to call them back multiple times to correct issues. When my year was up, they came back again and then wanted me to pay for it. Scammers.... Dont listen to anything Jesse Luna tells you. Full of lies. Try to get you to pay for services you didnt approve or ask for. Very dishonest. read more

Beware, these people are scammers! Sales rep Joshua came to my door, offered 1/2 price for just one treatment ("to try us out"), he had me confirm exactly that (one time treatment) on the phone with his office, and then very late evening email comes in that I supposedly signed up for one year full price treatment plan! These people don't have any shame at all. read more

I used Gecko for 2 yrs my lawn still looked awful. Plus they are not that professional. Managers make promises, they don't keep them. The technicians are lazy, I have caught them just flinging product and its expensive. I stared using Top Turf we will see if they prove better. read more

I have never been so offended by a door to door solicitor with your company. It is Saturday 3/13/15 afternoon 12:30pm I open the door and your guy (heavy set, tall, African American man) starts his speech and I say my husband has a guy already but I will take a card. He keeps selling me and I keep saying my husband handles all house business. He keeps trying to sell me and then says the most racist comment...he says "he may have Hector or Jose or someone doing the lawn but" I slammed the door in his face! I am Latino and I am totally offended and because of this man I will NEVER do buiness with your company. He should be ashamed of himself and the worse part is my 10yr old daughter was standing right next to me. I will also be telling neighbors not to do business with him as well. please stay out of our peaceful neighborhood & I hope to God u reprimand this man for his behavior. read more

Sales person walks up to my door, which was annoying. I listen to him because my lawn needed weed control, after which he wanted my credit card information I said I will pay by check if needed then he wants me to talk to someone on the phone for confirmation which I refused and he looked a bit annoyed, I told him you are asking for too much trust you just walk up my door and you want my credit card you want me to talk to a strange person on the phone that's what made me really uncomfortable.I told him to email whatever we were going to arrange. Later I decided to cancel which they did easily. read more

After my first comments (below in prerens), I was contacted by Gecko and they agreed to credit mentioned issue. Never saw credit applied to my account. Wife called them up and one person said they did apply credit, she checked and it didn't happen. Called back to talk to another rep and they denied ever agreeing to credit and were very rude toward her. Be careful with whom you do business (Worst lawn care I've ever used. Things grew great - like the weeds. Lawn never looked worse since they took over. Ended up treating it myself with the help of some treatment from a friend that owns a ranch. Paid for a year and during that time tried to up-sell some services to which I agreed on one. Tried to charge me for something I did not authorize. Miscommunication lead to a mere $200 charge that I disputed. Agreed to pay half but still received a threat letter for lien on property. Avoid them) read more