I had a very positive experience at this location. I was specifically helped a ton by Jay and Koda…read more(I hope I spelled that right). They answered all my questions and were extremely patient as I was buying a fishing pole. I love giving credit to exceptional customer service, and they provided it!

They have a lot of merchandise, not enough employees. Quite understaffed. I like their boots but…read moreunfortunately are very expensive and don't have them in size wide. More on the employees, they will have some stand around helping you find the item you want, so thats nice.

When I went to the store Mountain Warehouse they were extremely rude and very inconsiderate. I felt…read morelike they didn't even want to work there they just wanted to talk with their friends. I have been going to the mall for all of my life and I have been going to that store for years as well and they have always been like they. They ignore you until you make to make a purchase. Every time I go in there I think they might change so I won't feel ignored but it happens again and again. When you come into a store you should feel welcomed and accepted but I have felt everything but that. Once they came to Rivertown I was so happy but at first they were very welcoming and then they ignored me and I haven't been back since they were very inconsiderate.

I see 2 reviews here and note both are really old. New ownership and a new sheriff in town. These…read moreguys are young energetic guys the know their fishing. I gather they fish tournaments from talking to them. They have a really good selection for such a small store and the service is what you expect from your local store- they are really trying to leave the old image behind them. I really appreciate local small business and having our own tackle store is nice. If you are in West Michigan and had been turned off by the old Outdoorsman at least give them a shot. Support local

Went there today, for the first and last time. The staff weren't wearing masks nor practicing…read moresocial distancing. No concern for the safety of their customers.

Had an excellent experience being an out of town fisherman looking for steelhead angling advice…read more The two gentlemen in the fishing section answered all my novice questions and were super friendly.

Don't have any idea how al and bobs has only 2 stars. These guys are awesome. Scott and Joe are the…read morebest. Today Ben helped me...I don't know how to tie a leader onto braided line (this is new to me...I fished a ton as a kid then quit in my teens). Ben showed me step by step how to tie it...I don't remember. But he took the time to show me...maybe they are more expensive, I don't know...don't care....they know what they are talking about. And they are great guys! I say "show me what to buy"...and they are always fair...

Public Thread is a super cool, woman-owned business that creates items from leftover industrial…read moretextiles and other material that would otherwise be thrown into a landfill. I attended an event over the summer that had a small market set up, and Public Thread was there with some products. I bought a "cube" made of woven fabric that's lined with upcycled billboard material that is water resistant and easy to clean - just wipe it off with a damp cloth. I use this as a travel dopp kit to hold my toiletries and makeup. The fabrics they use are all different prints, which makes it fun to browse their inventory as it's always changing. Public Thread doesn't currently have a public storefront, but you can find some of their items at the marketplace at Pack Elephant downtown by the Studio Park plaza, or you can order online from their website. I love the large duffel bags and small cross body bags. Public Thread items would make a great gift for the holidays, or any time!

The intersection of design, innovation, and recycling at Public Thread is pretty cool. Their…read morefacility houses production, materials, and stock, with their end products created right on site in Grand Rapids. A wide array of remnant and surplus textiles offer inspiration to their designers and Public Thread creates sustainable, stylish goods as a result. If you want to support US-made products and fair wages, buying through Public Thread is a good place to start.

Nice Dunham Sports location, great service, wide selection of apparel and equipment, and prices and…read morealso if you sign up for a card you can get 10-20% off. Recommended!

Dunham's has a great selection of items and their prices are very reasonable. The problem is that…read morethis location is poorly managed. I stopped in there to look at purchasing a gun. I COULD NOT FIND A SINGLE EMPLOYEE TO ASSIST ME. There was nobody at the registers. Someone could have grabbed hundreds of dollars of items and simply walked (not even a jog or a run) out of the store and nobody would have even noticed. I finally located an employee after I walked back into the stock room. I requested that he assist me at the gun counter. He said that he would notify another employee to meet me over there. After 10 minutes of waiting, I finally heard someone come over the P.A. system and request an employee to the gun counter. After another 5 minutes, I simply gave up. As I was walking out of the door another employee finally decided to show his face on the sales floor and asked if I was able to find everything okay. I informed him of what a terrible experience I had and how I was going to buy a gun, but changed my mind due to there being no employees to assist. The employee whined and began making excuses. He said that there were only 3 employees working and that their manager is horrible. The employee actually told me to call their corporate offices and complain. Regardless if there were only 3 employees working, I was the only customer in the entire store. The management at that location really needs to be re-evaluated. A customer should not have wait 15 minutes before not being serviced (especially when he is the only shopper in the entire store)! Again, Dunham's has a great selection of items and their prices are decent. This location really needs to have a refresher course on customer service.