I love supporting our local businesses and when my son needed new sneakers we stopped by. I've…read morealways heard great things about this long time Westside staple. Upon entering we were greeted promptly. It's not a huge store but has a lot of variety. Unfortunately they were not competitively priced. Sneakers in the triple digits are just not in our budget. Still I may come back for their annual tent sale and see if there are more budget friendly options.

i love coming here. They are always very helpful and I love to support my local stores. They have…read moreso many different types and styles that it is very easy to leave Westside of Grand Rapids

Great selection of Hoka running shoes (same for other brands). Staff is friendly and very helpful…read moreas well.

I'm a Costco employee who has been coming here for 6+yrs now and absolutely the best service ever!…read moreKristen has helped me and my bad knees for years-from my Brooks, to Hokas, and inserts

I have been buying shoes online for several years now. Why wouldn't I? I don't have to leave the…read morehouse and they are delivered in a few days, easy peasy, right! Well I've been feeling like I haven't really been getting shoes that fit properly but also thought as I get older, foot pain and discomfort come with the territory. While walking around Holland, MI today my wife suggested that we stop by since we had nothing else to do but enjoy the downtown area. Cory met us as we entered and offered to help if he could. I had spotted a pair that I liked (color and design) and he asked my size. While he went to get them we browsed the store some. As we talked about different brands and which had the best arch support, he took me to school! I don't think I have had anyone measure my foot since my Mom took me to get shoes 40+ years ago. I've been buying the same size for decades now. Cory took several measurements and suggested that a different size might work better for me. He showed me how much things have changed since I became set in my ways. I tried on 3 different styles of tennis/ walking shoes that were nowhere on my radar. All 3 pairs felt light years better immediately. They all had a different feel about them in the way my foot seated in them, but all were extremely comfortable. Cory is trained to fit shoes correctly and I am so glad my wife suggested we stop. Yes, I bought all three pair and of course I wore a pair out. My feet felt so much better as we walked another 4 miles today Go see Cory if you need shoes, I'm glad I did Thank you

I've been coming to this store for years because I like to try on my shoes before purchase. Their…read morecustomer service is terrible! Very unfriendly. The two people I've dealt with for myself and my mom tried to size up by 1-2 shoe sizes. We bought the shoes for my mom because of a stroke and she kept tripping over them. The gal insisted it would get better. They didn't even say "thank you" for purchasing.

Great local shoe store is a GR staple. Nike selection is fantastic and service is impeccable. Many…read moresale styles of top lines (Dunks, Jordan's, AF1) in sale area. Recent SNKR drops in stock with multiple styles. This is a must stop for sneaker-heads. Only issue parking can be difficult to find on weekends and at busy times.

This shop is just ⁣ ⁣…read moreReynolds & Sons is sporting goods retailer and team sports dealer on Monroe Center. The family owned business has the greatest service as well as selection of sneakers and urban apparel. ⁣ ⁣ They carry brands like Jordan, Nike, Timberland, Mitchell & Ness, Cookies, Jordan Craig and more. ⁣ ⁣ They also offer a ton of sports equipment for Basketball, Football, Volleyball, Baseball, Softball, Soccer, Cross Country, and Westling. ⁣ ⁣ Ask about their Loyalty Program next time you stop in! You can save some serious

The store itself is clean and organized, but the staff is unhelpful. There were multiple signs…read more(outside and inside the store) that said to please go to the front desk for any snowboard sales, so we did. The employee we asked about snowboards seemed confused when we went up to her to ask about them. Another employee pulled up a paper pad " waitlist " and told us there was only one person ahead of us and someone would come find us. No one ever came up to us or called our names despite being on this waitlist. After looking around the store for a while, we sat on the couches by the front desk to wait. No one came up to us for a long time, so we got up to the front desk and they asked if we needed help. We said we were on the waitlist, then the younger employees looked at an older employee and asked if he could help us. We were waiting around for no reason, which was frustrating, with 5+ employees standing around doing nothing.

Relying on children to get information from on expensive shoes is an epic fail. Selection is…read moreabysmal. I really wanted to try some Lowa shoes out here but as usual, trying to find a physical store with a good selection is impossible. I have tried talking twice to people here on the phone. But the young people these places hire that likely can't even afford some of these boots puts us in an area of non existent expertise. If you do not provide good customer service at a physical store you have absolutely no way of stealing the sales the internet will take from you. Especially when the customer service at the companies come with very specific details that described the pros and cons of individual shoe types.

largest selection of Red Wing branded shoes in West Michigan. They also carry a large selection of…read moreWorx, Irish Setter, and Vasque boots and shoes. This location carries both soft and safety toe footwear and a large selection of socks and insoles. They even have a computer that will measure your foot and recommend foot wear and accessories, like insoles, that will best support your specific needs. The staff is very friendly and helpful and always willing to go the extra mile for you.

I've been to this location several times and the two gentleman behind the desk are always eager to…read morehelp me with any question I may have. They are never pushy! I recently stopped in to get the sole replaced on my favorite pair of moc toes with a Vibram sole, instead of the sole that normally comes with the heritage collection. It was no problem for these guys. They didn't try to convince we get a different sole or anything. They simply told me it would be $100.00 and it would take about 3-4 weeks. Exactly as they said is exactly as I got. After waiting that amount of time, I got my favorite boots back looking better than ever. Not only did I get a new sole, but they provided me with new laces as well. It's not like laces are expensive or anything, but it's certainly a thoughtful gesture. I walked back to my car and noticed my original insoles were missing (inside the boot) I walked back in to see if they were somewhere in the store. Instead of making me wait, they simply gave me a brand new pair free of charge. These insoles usually cost around $35.00. Another extremely generous gesture. I highly recommend visiting this small shop. They have a great selection, great workers, and provide great customer service. I will always go back to this location.

Brian was very helpful in helping me pick out a new pair of Pickleball shoes. Great prices and very…read moreknowledgeable about all the shoes I tried on. While trying on shoes I overheard him talking with customers about tennis and pickleball equipment and I thought he was very helpful and I never heard him trying to sell someone something beyond their skill level. It's over an hour drive for me but one I will make for all my Pickleball supplies in the future. So glad I found this place.

Great people to work with. They really know tennis and what type of racket works best for you…read more Definitely would recommend them. They have a great program for trying out rackets before you actually buy one. Can't believe the bitchy review before mine most places tell you come back in a few days she's complaining that it took them a little over an hour to do, along with waiting on other customers also.

Best western store in the state of Michigan! Need…read morecowgirl/cowboy boots they got a wide selection, need cowboy hats they have plenty, belt buckles or belts they have those too! I buy all my boots and jeans here alongside my summer tank tops. I never found anything I didn't like at Jacksons If you're looking for something Western or cow print Jackson's Western store has got your back.

Service is good but you may have to flag someone down. Selection of boots is good depending on your…read moreshoe size, does seem like what's on the shelf has been there a while. Some are pretty scuffed up. Price is fair usually about $10 more than online but it's nice to be able to try stuff on before you buy it and have to return it which sucks with online purchases