My agent and I arrived on time for our scheduled showing of a property in Hyde Park. When we…read morearrived, the seller's agent was already engaged with another potential buyer and did not take a moment to greet or acknowledge us. We were simply told to look around the property on our own. When the agent eventually interacted with us, he spent very little time answering questions or discussing the home. Less than 30 minutes into our showing, another buyer arrived, and we were told that our session had to end because he needed to attend to them. We felt rushed and dismissed despite having a scheduled appointment. Overall, the experience felt unprofessional and disrespectful. As prospective buyers, we expected to be treated with the same courtesy, attention, and professionalism afforded to other clients. Unfortunately, that was not our experience. The experience made us feel unwelcomed and disrespected.

Robert was fantastic in the recent sale of our late mother's home. After I convinced my siblings to…read morelisten to the professional instead of their feelings we had multiple lookers and an over list price offer in a week. He defended our interests when our buyer became difficult and calmed me down enough to stay in the deal, and talked me in off the ledge. Even though he wasn't a local realtor to us, he did his homework and recommended a realistic price, and we ended up selling for more than expected. Had we listened to him from the beginning we might have sold sooner. In the end we all left the closing happy. I would highly recommend him for his knowledge and experience, his professionalism, and his willingness to go to bat for his clients. Isn't that what you want from a realtor?

I was in a desperate situation last month after being turned down by other places and finding out…read moreat the last minute that I needed to move into a permanent home within two and a half weeks. It was very difficult at first to locate a place because my son is disabled and I needed a building with an elevator in a certain area. I contacted Caryn and Dave at Apartment Solutions in Naperville, Illinois. They stepped up immediately and fought so hard for me. I cannot say enough good things about this team! Dave really pushed incredibly hard to make sure everything went through. Thanks to their absolute dedication, they came through in less than two weeks with a beautiful 3-bedroom, 2-bathroom rental complete with elevator and garage parking. If you need a team that will truly go to bat for you when the pressure is on or you are looking for a team to help you find housing with dedication to your specific needs, look no further than Apartment Solutions! You guys are truly Awesome!!! Linda Young

This was the reply very lackluster. Didn't offer any attempt or suggestions to try and see what…read morethey could do. We do not have any managed apartment properties in our database that match your criteria.

Steel City is awesome. Very professional and always there to help when needed. All requests are…read morehandled in a timely manner.

Stay away from renting or giving this place your money for background check they took my money and…read morenever ran background check rented house out next day that I payed to process my application never return my call and refuse to refund me back my money

My rental application experience with Baird & Warner was deeply frustrating. My family and I toured…read morea property in December 2025 and submitted a complete application to Kevin Beallis. We were told, "Another applicant came through, so we'll let you know," and were passed over. Two weeks after that, we were contacted and asked if we were still interested. We said yes, and only then were told there was "missing rental verification" (even though we had already supplied that to Kevin directly, and he confirmed receipt) and that we needed to reapply and pay new application fees--$75 per applicant plus $25 for ESA verification--even though charging duplicate application fees appears to violate Illinois HB 4926. We reapplied anyway because we didn't want to lose the house. Communication was slow, inconsistent, and updates only came after repeatedly contacting the office. The owner of the property requested a double security deposit, which we agreed to, and then we received written confirmation from Kevin that our offer was accepted. That same day, Brett Kendrick told us, "Another applicant came through, so we'll let you know." After nearly a month of delays, shifting terms, repeated reopenings of the process, and additional fees, we withdrew and requested a refund, which was denied. Beyond the financial impact, this process cost us significant time and emotional distress. As a rental property owner myself, this was the most unprofessional exchange I've had. Renters should be aware that even if you apply, and qualify, and are approved, nothing is final.

Before hiring Baird & Warner to manage your property, I strongly recommend reconsidering. They do…read morenot follow through with regular inspections as outlined in the agreements. Additionally, if you choose to transfer your property to another management company, they will send a deposit check made payable to the tenant. If the tenant refuses to sign over the deposit to the property owner or new management, the deposit is essentially lost."