Brenda did an INCREDIBLE job with my wedding gown. I got it back from another seamstress a week…read morebefore the wedding, and I was very unhappy with the alterations and the fit. Brenda was generous enough to fix my dress for me in a major hurry - she literally got it done overnight, even though she was booked solid and it was right in the middle of wedding season. When I got my dress back (the very next day!) it was absolutely perfect, just like I had imagined. I would 10000% recommend Brenda to any bride! THANK YOU!!

From the owner: Specializing in bridal/formal wear alterations. Custom made flower girl dresses, 1st Communion…read moredresses, and christening/baptism gowns. Want to wear your mothers wedding gown or your grandmothers but it needs some updating? I can help you with that! "Back in time, redesign" is one of my favorite things to do. Browse through my pictures and you will see several that I have redesigned. I also have gorgeous veils to complete your bridal look - for under $100!! Please call 315 483-8757 for appointment.

Such fun and helpful staff. Everyone really understood how to make a bride feel special and cared…read morefor. Found my dream dress here and if I could buy 15 more, they'd all be from this shop.

Really disappointed. This place seems nice but they do not allow children under 12 in…read more Specifically, a 5 year old girl who would mind herself and not bounce about. If you want your dress to be a family event then you need to look elsewhere.

I just said yes to the dress at lovely bride and I cannot say enough about how great my experience…read morewas here. I had the wonderful Savannah help me try on dresses and she was so helpful, patient, and fun to work with! I could not be happier with the dress I picked out and I highly highly recommend coming here for wedding dress shopping!

Stepping into Lovely Bride felt like discovering an enchanting secret tucked away in a charming…read morecorner of town. The atmosphere--a delightful blend of vintage whimsy and modern elegance--whispered promises of unforgettable moments. My consultant, an intuitive gem named Jasmine, knew how to navigate my whims with finesse, presenting gowns that danced between classic and avant-garde, all within my budget.The fitting area, transformed into a personal stage, provided a unique backdrop for each dress reveal. With an effortless flow of conversation, Jasmine honed in on my style, leading me to a dress I never anticipated, but instantly felt like a second skin. Leaving Lovely, I felt a sense of assurance and excitement, knowing I had uncovered not just a dress, but an experience that would linger long after the final fitting.

Gina has gone above and beyond for my sister and I with our maid of honor dresses. Always so kind,…read morehelpful and reassuring!! i could talk about how incredible she is for hours, seriously. i highly recommend Bliss Bridal to ANYONE looking for formal wear/bridal gowns. Big, small, short, tall - she is amazing with anyone and everyone!! When I get married, Bliss is where I will be going. Along with any other weddings i'm in!

THe owner as great. Picked out dresses based on style we liked, tan back and forth grabbing items,…read morehelped lace up and match to different shoes. Offered discount when buying dress and shoes. Offers alterations on site - reasonably priced. Small store, but lots of options.

First of all, Nancy is amazing!!…read more I am from out of state and was in need of a bridal gown. I had four days to find one for my wedding day. My original dress was not working out. I walked in and told Nancy my dilemma. She was quick to start pulling dresses for me to try on. Nancy was very attentive and accommodating. She listened when I told her what type of dress I wanted. I was thankful to be able to find a beautiful dress right off of the rack. For being a floor sample, all of the beading was intact and did not need to be dry cleaned. Lucky for me it did not need alterations, although I needed it bustled. Nancy was able to have my dress ready the morning of my wedding. She did a wonderful job. I found a dress that I felt beautiful in. And the bustle she did looked so elegant. Nancy is a life saver!! If I ever need anything when I'm the area, I would use her.

Nancy was incredible. I messaged her via facebook for her hours b/c it was a holiday weekend and…read moreshe responded shortly after, which was so appreciated. I went in with my sisters and mom and she was so attentive in such a warm and friendly fashion. I really appreciated her policy that you need to go away for a little bit and think about the dresses you've tried on before making any commitment. The selection of dresses were beautiful and a wide range of styles. Nancy herself was so welcoming and I felt very comfortable with her and the store.

I'm honestly amazed this boutique only has 3 stars (at the time of writing). I've been coming here…read morefor years and they always have amazing dresses at a fair enough price. I've never had any issues with any of the employees. I haven't been here in a while, but i always loved coming here because there were so many dresses to look at and try on.

Disappointed that they don't respect their hours. Drove 30 min on Sunday at 1:30 PM and they were…read moreclosed. Hours posted on the door site 3pm closing on Sundays.

This place is wonderful. I went everywhere in the Syracuse area and this was by far the best bridal…read morestore around. I was skeptical bc of the negative reviews online, but it was the best experience ever!!! If you're looking for a unique bridal gown, go here. If you're looking for run of the mill bridal, go to David's and pray it will look ok when it's shipped from the mass produced factory in China. Everyone, including the owner, is incredibly helpful and friendly. They allow walk ins which is also a huge perk. I found my same dress at NY Bride but felt so relieved when I found it at Spybaby since the NY Bride associates were really rude and the company is having financial issues so I was worried the store would close (store closes = no dress). Maria, the seamstress is amazing and the sweetest person ever. Don't listen to the other people who have negative things to say, see for yourself!!!

Customer service was great and the dresser's were beautiful. The workers were so helpful and the…read morestand where you look in the mirror was nice.

Connie was very helpful, patient and the shop was amazing! Such a hidden gem! There were a lot of…read moreoptions in a range of sizes and I was able to find my wedding dress at a very affordable price and take it home the same day. Highly recommend this beautiful bridal shop.

Please don't shop here. I wouldn't even bring my worst enemy or my dog to this place. You know…read moreshopping for your wedding dress is supposed to be such a happy time. The bride wants to feel beautiful. The last thing a bride wants to hear while they are trying on dresses is that they are large and the boutique doesn't want to really help your kind. God made us all different in many ways. People always say shop local or help small businesses.

I am what I think of as a'non-traditional' bride (43, never been married) and the idea of planning…read morea wedding and choosing a dress/venue/accessories gives me a huge amount of anxiety. I grudgingly went with my mother and aunt to Heart to Heart with no appointment and no real clear vision of what I wanted. We got there just as Emily was finishing up with a scheduled bride and even though she was waiting for her lunch delivery she abandoned her break and spent at least 2 hours patting my hand, calming my anxieties and reassuring me that there was a dress out there for me somewhere. I must have tried on a dozen dresses and left feeling strong affinity for 2. I live out of town and have been looking online for other options I might like. I found something I was wild about but no one within a 2 hour radius could get it for me to try on. I emailed H2H and got a response in hours saying they could get it. I will definitely be back to try it on. I highly recommend these folks. They are great at what they do.

My daughter attempted to book her very first bridal appointment with Heart to Heart's sister store,…read moreTwo Hearts Bridal, and made it clear from the beginning that she was not prepared to purchase a dress that day. This appointment was simply meant to be her first bridal shopping experience. Instead of being welcomed and guided through that milestone moment, she was essentially told by the owner, Sarah, that if she was not prepared to buy during that appointment, this should not be her first stop. Despite that disappointing start, my daughter ultimately found her dress at Heart to Heart SOLELY because of Amy and Madison. They treated her with kindness, compassion, patience, and professionalism throughout the process, and they deserve recognition for the way they handled her experience. What happened afterward, however, was completely unacceptable. My daughter originally posted anonymously on Facebook asking if her first bridal appointment experience was normal. She did not publicly discuss finances and did not disclose private details about her budget or personal situation. Sarah chose to publicly identify my daughter by name in the comments and also called out other anonymous commenters by name as well. She then proceeded to publicly discuss details about my daughter that were inaccurate and should have remained completely private and confidential. I understand that reviews and criticism come with the job. Not every customer interaction will be perfect. What matters is how concerns are handled afterward. Unfortunately, instead of responding professionally and privately, Sarah chose to respond publicly, defensively, and in a way that lacked professionalism and discretion. What is even more disappointing is that both my daughter and I gave multiple opportunities to resolve this privately by phone. Sarah has still never contacted me personally. Instead, another manager returned my call and explained that Sarah "does not contact customers." At this point, Sarah has also blocked my original review rather than addressing the concerns raised in it. Blocking criticism instead of taking accountability only reinforces the issue. Constructive criticism does not require defensiveness or public retaliation. Sometimes the appropriate response is accountability, professionalism, and a willingness to have an honest offline conversation before publicly discussing a customer's personal business inaccurately. Again, Amy and Madison were wonderful and are the sole reason my daughter walked away with any positive feelings from this experience. Their professionalism stood in stark contrast to the way this situation was handled afterward.