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    MACPC NYC

    4.7 (83 reviews)
    Closed 11:30 am - 5:00 pm
    Updated over 3 months ago

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    Services - MACPC NYC

    Data recovery

    Desktop computer body repair

    Desktop computer support

    11 More Services

    Device support or repair

    Telecom or network services

    Remote access services

    Server services

    Laptop body repair

    Laptop support

    Mobile phone body repair

    Mobile phone support

    Tablet body repair

    Tablet support

    Video game console support

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    Recommended Reviews - MACPC NYC

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    Reviews With Photos

    Selling (all items on the right) iMac w/ Apple Wireless Keyboard, Wireless Trackpad & Bluetooth Magic Keyboard 2, Bluetooth Magic Mouse.
    Joe F.

    I am daring to do something I've never done before today... That is, to post a review even prior to receiving any services from MAC/PC NYC solely base on how REMARKABLE reviews were from other clients! My MBP requires an upgrade and you (Mr. Abdo) seem to genuinely be the person for the job - as there's nothing more refreshing than reading the testimonials of well satisfied customers, who have experienced how knowledgeable you are in addition to your professional services. Also, I want to sell my iMac, since I recently purchased a new one.  I will give you a call in the morning...  I am looking forward to our talk (items in perfect condition and listed in the caption as well).  Thank you in advance!

    a 1 minute walk from the Q train

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    Photo of Tim K.
    338
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    3 years ago

    Business owner information

    Photo of Abdo Z.

    Abdo Z.

    Thank you for the kind remarks

    Helpful 1
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    8 months ago

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    Abdo Z.

    Thank you for your kind remarks

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    Photo of James O.
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    10 months ago

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    Photo of Joe J.
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    1 year ago

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    4 years ago

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    Photo of Abdo Z.

    Abdo Z.

    Helpful 8
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    Photo of Kellam C.
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    3 years ago

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    1 year ago

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    Photo of Asi C.
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    2 years ago

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    3 years ago

    Business owner information

    Photo of Abdo Z.

    Abdo Z.

    Thank you.

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    3 years ago

    Business owner information

    Photo of Abdo Z.

    Abdo Z.

    Thank you

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    5 years ago

    Business owner information

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    Abdo Z.

    Helpful 2
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    6 years ago

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    3 years ago

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    Abdo Z.

    Thank you Andrew

    Helpful 0
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    5 years ago

    Business owner information

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    Abdo Z.

    Thank you

    Helpful 1
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    5 years ago

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    Photo of Abdo Z.

    Abdo Z.

    Thank you. Glad to be of service.

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    4 years ago

    Dr. Abdo is super kind and fast! He understood what happened and got to it as fast as he can! I trust him and recommend him to anyone!

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    2 years ago

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    Abdo Z.

    Thank you

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    6 years ago

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    Abdo Z.

    Helpful 0
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    6 years ago

    Business owner information

    Photo of Abdo Z.

    Abdo Z.

    Thank you for the feedback.

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    Photo of John N.
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    3 years ago

    Fast, professional service. I will use them for all of my computer repairs going forward.

    Business owner information

    Photo of Abdo Z.

    Abdo Z.

    Thank You John

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    4 years ago

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    Abdo Z.

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    Photo of Lee T.
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    3 years ago

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    Abdo Z.

    Thanks

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    Photo of Amir S.
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    8 years ago

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    Abdo Z.

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    Photo of Shay L.
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    4 years ago

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    Photo of Abdo Z.

    Abdo Z.

    Thank you

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    5 years ago

    Great service and reasonable price. I highly recommend them. My computer is working great thanks to them.

    Business owner information

    Photo of Abdo Z.

    Abdo Z.

    Thank you for your kind remarks. Glad we are of service.

    Helpful 2
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    Photo of Rachel L.
    105
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    7 years ago

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    Photo of Abdo Z.

    Abdo Z.

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    Photo of Cat M.
    497
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    5 years ago

    This father-son duo are so great! They are honest & do good work, I never take my repairs to anyone else now!

    Business owner information

    Photo of Abdo Z.

    Abdo Z.

    Thank you for the feedback.

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    4 years ago

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    Abdo Z.

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    4 years ago

    Business owner information

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    Abdo Z.

    Thank you for the kind remarks

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    5 years ago

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    Abdo Z.

    Thank you

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    4 years ago

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    Abdo Z.

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    6 years ago

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    Abdo Z.

    Thank you. Glad you are happy with our work

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    5 years ago

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    Abdo Z.

    Thank you. Glad to be help.

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    6 years ago

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    Abdo Z.

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    10 years ago

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    Abdo Z.

    Helpful 2
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    7 years ago

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    Abdo Z.

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    4 years ago

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    Abdo Z.

    Thank you for your kind remarks

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    6 years ago

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    Abdo Z.

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    12 years ago

    Helpful 2
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    6 years ago

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    Abdo Z.

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    Page 1 of 3

    Ask the Community - MACPC NYC

    Review Highlights - MACPC NYC

    I spilled almost a liter of water on my Mac and Abdo was somehow able to recover my computer to function 100%.

    Mentioned in 32 reviews

    Read more highlights

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    New York Computer Help - Tech Passionate.  Customer Driven.  That's what you'll get the second you meet us and every time thereafter.

    New York Computer Help

    (501 reviews)

    Murray Hill, Midtown East

    The owner, Joe, called me with a genuine and respectful manner to discuss the situation. He also…read moreshared his intention behind founding the service, and offered a free repair for the broken bezel. I appreciated his sincerity and the way he takes responsibility for his work. During the conversation, he also provided helpful and professional advice regarding my other tech-related concerns. Overall, I felt that he genuinely cares about both the service he provides and the people he helps. Because of this follow-up and support, I am revising my overall experience to a 4-star review. I also hope the company's culture continues to reflect this level of care and professionalism and continues to support both customers and staff. --------------------------------------- Previous review -I brought my MSI laptop to this shop for a lid repair. At the time, there was a small crack on the left side near the hinge, and I was worried it might get worse , but the screen bezel was intact. I was initially told that once the part arrived, they would notify me to bring in the laptop, and the repair would then take about a full day. The part arrived on December 30, 2025, I dropped off the laptop on January 6, and picked it up on January 9. -After I got home, I turned on the webcam to prepare for a meeting, and noticed that the screen displayed a blue image. I contacted the shop immediately. I was asked to bring the laptop back for further inspection, but no explanation was provided regarding the possible cause of the issue. -Since the shop is about an hour away, I asked whether a remote diagnosis could be done first to better understand the situation. I was informed that there would be a charge for that service. At the same time, I looked into common causes of this issue and found that it can result from a protective film not being removed during repair. However, this possibility was not discussed. -If a likely cause had been communicated, it would have helped me better understand whether an immediate return visit was necessary. Without that information, the situation was unclear and required additional time and travel to resolve. -More recently, about four months after the repair, I noticed that the bezel near the hinge has cracked, even though I have been handling the laptop carefully. This area was not damaged prior to the repair. Given that the hinge area is a high-stress point, I am concerned that the repair or reassembly may have contributed to this issue. Overall, my experience was disappointing. While the initial interaction felt welcoming, it was followed by a noticeably self-protective approach when issues arose. Although the repair was completed, I encountered additional problems afterward that required significant time and effort to resolve. Based on this experience, I strongly recommend that others ask detailed questions about the repair process, confirm what testing will be performed, and ensure the device is thoroughly checked at the shop before taking it home. In general, I believe that clear communication and transparency are important in building trust with customers over the long term.

    As a former Wall Street and audio/visual technology director for Fortune 500 and 1000 corporations,…read moreI've dealt with a lot of vendors for over 20 years. I can quickly spot great or poor customer service and professionalism. My work was extremely high profile focused on live event production. Very stressful. The staff is sharp, professional and articulate in their communication. I can honestly say I've found "my premier vendor" to service both my personal and professional needs without any worry.

    Park Slope Computers

    Park Slope Computers

    (56 reviews)

    Park Slope

    To my surprise, I got it right the first time when I went looking to the internet locally for a…read moregreat computer technician to help me with my problem. My beloved computer, for which I nickname Diamond, got a bad infection. From where I could not tell you. But it tried to gain complete control of my computer and invaded my windows registry. My firewall was not working any longer and there was no virus protection-because the virus knocked it all out. I saw this store was highly rated on Yelp and gave it a try. I was pleasantly surprised with my service. The price to fix my beloved computer Diamond was below what I had expected. And they gave me door to door service. Thanks Park Slope Computers. I will become a loyal customer.

    I would like to start this review explaining that I always hear people complain about how "mom and…read morepop" stores can never survive with the advent of the "big box" stores and there are many people who will actually boycott the "big box" stores in favor of the little guy. I decided to give this place a try because I felt a neighborhood store would provide the friendly service that most would expect. My HP laptop was just shutting off and we decided that we needed to see what the problem was. I called the store and was told that we would recieve a free diagnostic check. That was the highlight of the experience. We brough the computer in and was told they would look it over and let us know what they find. After a few days we called the shop and was told there they thought it was a virus but needed to confirm. If this was the case, we would be looking at $95. That was worth it. After calling back, they mentioned that this could possibly be the motherboard, a $200 + job where my response was, we might as well just replace the laptop. After a few more days we were told that they believe it was a virus and would have the laptop in a few days. If you notice, the canned response was "a few days". My wife finally called them on a Tuesday and they said it would be ready the next day. She tried calling in the morning and even went to the store. The gates were closed for the majority of the day. When she called back in the evening, we were told that "they were in"!! The gates were closed but they were in, very interesting. We were told that they would definitely have it the following day (Thursday). When my wife asked what happened the day before they told us that there was a "family emergency". So which was it, a family emergency or you were there with the gates down? Not a great business move to lie to your customers. Finally, Thursday had arrived and I told my wife that I would pick it up. It was supposed to be ready that afternoon. When I got to the store, sure enough, it was not ready. It was "90 %" ready which for me was just ridiculous. The owner stated that he told my wife it would be ready between 5-7 which is B.S., as stated, he said the afternoon. I then asked in a calm voice, "is this how you normally do business?" and was told, "yeah, this is how we do business!". No sooner, the owner then got loud with me and told me to take my computer and get out of the store if I am going to yell. Funny, I never raised my voice. In any event, I took my computer home after wasting nearly 3 weeks for nothing. Really surprised that this guy was such a jerk and would recommend that if you are looking for computer repair, try Staples or the Geek Squad. I wish I could give this place no stars!!

    Micro Center - New 27" ASUS VY279 Computer Monitor $119

    Micro Center

    (232 reviews)

    $$

    Sunset Park

    I went to Micro Center to buy a PC. I wanted to get a medium-range build, and Michael Watanabe was…read moreas helpful as they get. He was very patient and also helped me pick out the best parts that someone would need. He answered all my and my mom's questions perfectly, and it was like the PC was already finished because of the immense help.

    This store is very conveniently located, the staff is generally friendly and knowledgeable. Prices…read morerange from reasonable to good with some expected exceptions. Variety of merchandise is pretty wide with DIY sections being rather useful and interesting. Aisles are clean and wide, well-lit. It's easy to reserve pieces of merchandise online in order to later pick them up at store. Mail-in freebies offers are nice, too. The Brooklyn location amenities include large parking space and restrooms. There is no loud, crappy music blasted into your ears. Thank you for that! I tend to escape some establishments where music is loud and annoying. Too bad that the store has no seating spaces, since the location is quite spacious, and if you have time to spend there, you get tired. Definitely do your homework before visiting Micro Center, as that place is certainly intriguing, but your experience there is much better, if you know why you are there. If you decide to misbehave at that store somehow badly, then keep in mind that a New York City Department of Correction building is right next door :) .

    MACPC NYC - itservices - Updated May 2026

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