Having hardwood floors is wonderful except when they have to be refinished. We put it off as long…read moreas we could and then began our search. We vetted several companies and decided to go with ASA Flooring for several reasons: 1) Responsiveness. Bryan was quick to get back to my inquiry and was at the house to assess the project within a day. 2) Knowledgeable. Our refrigerator had leaked and warped several boards. Bryan explained the pros and cons of board replacement vs letting the boards dry out. We went with the latter and saved money. We had another challenge in the fact that we did not have two rooms refinished which meant seamless color matching. Alfredo was an artist and had an eye for selecting the perfect match. Although the final decision was ours, his experience was a definite help. 3) Efficient. The whole process from start to finish only took three days. We used the opportunity for a little vacation in the mountains and came home to beautiful floors! 4) Professional. Kevin, the project manager, came the weekend before to assess the job site and answer any questions. Alberto hung plastic and taped off the areas to reduce dust and vacuumed any remaining dust before the final coat. It was nearly dust free! 5) Follow up: Kevin did the final walk through with us to make sure we were satisfied. I'd highly recommend ASA Flooring for your next hardwood floor project!

We've had issues with our home's original hardwood floors since we moved in with splinters and…read morecracks. We finally decided to repair them and reached out to ASA- they gave us a no-nonsense quote for installing new floors and did so with a fast turnaround. We couldn't be happier with how they turned out and love the final product.

Cannot praise the team at Custom Flooring Specialists enough! Ari came out and talked us through…read moreall our carpet and tile needs, we went into their store and worked with their sales team to pick out materials, and Michelle was so communicative with us, once we accepted the quote, immediately got us on the books super fast. The actual team who installed the carpet was awesome, Riley was great to work with when installing our new baseboards, Luis did an excellent job on our bathroom tile, and Roger went above and beyond to make sure everything went smoothly. Truly you can tell these folks care about your project and their quality of work. Incredibly impressed with everyone involved. Will definitely be using them again when we change the rest of our flooring in our home. And would absolutely recommend them to anyone along the way!

Everyone at Custom Flooring was great to work with and the end result was just what we were looking…read morefor. Michelle is great, very easy to work with as well as her entire team. Thanks!

The design assessment , product management was exceptional…read more Stacy Doan was accommodating and helpful in providing extraordinary products and services to my home project. The Wagner teamwork is outstanding. I will go forward with the Wagner Floors as Stacy performed to know and understand the process and design especially for my home. Thanks Wagner Floors. Dean and Tina in Lakewood. ​

I would not recommend this company…read more I chose them because the scope I discussed with the account manager included replacing my flooring and installing a new vanity I had already purchased. I verbally confirmed that scope with the account manager and paid an invoice that included a line item for that portion of the work. Despite that, the installer arrived without all of the necessary materials and informed me he was not comfortable installing the vanity. To be clear, I have no issue with the installer declining work he wasn't comfortable performing. What I do have an issue with is being told afterward that vanity installation was never included, despite it being discussed with the account manager and being a major reason I selected this company over other bids. The installer himself encouraged me to request a refund for that portion of the project, but the company only provided a partial refund ($180). As a result, I am left with an unfinished project, a sink currently being held up by a 2x4, and the need to hire a second contractor to complete the work. What should have been a straightforward bathroom update has turned into a major headache. By the time the project is finally finished, I will have spent significantly more than the original quote, despite choosing this company because I believed they would handle the full scope of work from start to finish.

Great experience from start to end…read more The only thing I recommend is that the installers call the customer when they are on the way to the home. The guys that installed my floor did not arrive in a company vehicle and did not have any identification (business cards). They identified themselves by saying they were there for the floor project. In today's world customers will be extra careful as to who they let into their home.

We got a good quote and great service from Floor Coverings International, and we now have a…read morerepaired and refinished hardwood floor as well as two new ones. The interlacing of old and new wood is seamless, and the work was done amazingly fast.

I'm so glad to have found these guys! Their prices were reasonable, they communicated well, and…read morethey showed up when I needed them to so I could time their work with my kids spring break! The floors look spectacular! Thank you! Thank you!

Grinding our concrete floor and applying a coating was a difficult, nasty job. But, these folks…read moredid it and the results were tremendous. We would definitely use them again.

Requested a quote. They came out, took the measurements, asked all the questions, then never sent…read morean estimate. I followed up and they didn't respond.

Luis and his team are fantastic--highly recommend!…read more Luis came out the same day I reached out to provide a quote, which was incredibly helpful since we were on a tight timeline to get our floors done before moving in. He refinished our hardwood floors, and the transformation was amazing--our home looks so much more modern and beautiful. The attention to detail really stood out, and it's clear he takes pride in his work. We recently had some water damage on a small section of the hardwood, and Luis once again exceeded expectations. He came out the very next day to assess the issue, provided a fair quote, and had the repairs completed later that same week. We've already recommended Luis to two friends, and he refinished the floors for one of them--they had the same great experience we did and were just as impressed with the results. His pricing is very reasonable--especially for the quality of work he delivers. Reliable, responsive, and skilled. I wouldn't hesitate to use him again!

Disappointing rush job didn't turn out great. The owner said it would take 4 days to sand, stain…read moreand seal the main floor so we made plans to stay out of town during that time - since this isn't a project that you can stay at home for. The crew finished in 1 day +2 hours the next day. They didn't mask off our new kitchen cabinets (or anything else) as they were supposed to so everything was covered in sanding dust. They left in a hurry without locking up the house. The front door was propped open with the key in the deadbolt and all of the lights left on. They left tools and trash inside and outside the house. The owner was apologetic afterwards but accepted zero responsibility for his crew. You might think they would check to make sure everything was done correctly before letting us know they were finished, but apparently there is no quality control. There are several areas that look bad - ripples across the floor, stain on the carpeting, a splotch of stain in the hallway and a long hair sealed into the kitchen floor. We will have to hire someone else to fix these areas since we can't trust this company to be in our house.

Michael and his crew just finished installing a hickory floor in my bedroom. The quality of wood…read moreand installation were far superior to the company I used before. They are quick to answer any questions or concerns. They are definitely there to please their customers.

Fast response. Provided a quote over the phone with photos and removed and installed carpet in one…read morebedroom in a matter of days. Very professional installation. They even came back to fix a minor issue the next day. Great service and vale for the price.

Excellent job. They came out right away to provide a quote and once contracted, came out on time…read moreand did the full installation. Pricing was competitive and I definitely will be using their services again in the future.

This is a follow-up to previous entries regarding the deteriorating (extra expensive) carpet I got…read morein November 2025. After connecting with Simply Floors early 2026 because of the shredding carpet and after a couple of inspections and coordination with the manufacturer of the carpet, I now have the replacement installed (June 1, 2026). The installation was a good process this time and the carpet will most likely hold up very well. Good installation, done within a reasonable time frame and confirmation of details beforehand was achieved. Would have given 5 stars if this was how it went in the beginning. Although I wouldn't recommend one company over another, I would recommend solid communication with all involved, especially with the install crew and company together so everyone is on the same page from the beginning and not just futile lip service. Follow-up inquiries are also important. Would I work with this company again---probably, since they came through with corrections.

Simply Floors was simply, the BEST! Kevin was great to work with. They were quick, professional and…read moremy hardwoods and new carpet look perfect. Thanks ro everyone at Simply Floors