I came in for a dip manicure and left with three fingers bleeding. one finger was bleeding in two different places. I have never experienced such a painful, tough manicure. Everyone was apologetic but I do not think I will return read more

My favorite Metairie nail shop! Mimi, Jennifer, and Tien are so kind and accommodating. They will remember you by name and know what you're getting after just one visit! It's always clean and stocked with cute colors. read more

Gel Nails & Spa - My 2 week old dip mani that still looks flawless - Nail Salons Near Me - Metairie, Louisiana

I have been going there since they first opened. I have never had an issue or problem with them. I am always impressed with how clean the salon is. Maybe the cleanest I've ever seen. I have always been happy with their services. Angela, Mimi, and Jennifer are awesome! read more

I arrived at 6:35 and the lady stated they were closed but the door was open. She had a nasty attitude and when I pointed at the sign she said we will change the sign. I am disgusted and disappointed. Unfortunately, I really liked my last service with them and was hoping to make this my nail shop. However, everything happens for a reason. Please don't patronize with them. read more

Gel Nails & Spa - I entered this establishment see the time on the screen shot at 6:35. They lady said we are closed despite the sign saying 7:00pm. - Nail Salons Near Me - Metairie, Louisiana

I would not recommend very rude and unprofessional. I came in to get a pedicure and a full set. I sit in the chair and I waited patiently another lady got finished from doing her work and came over to do my feet. I told her that the thing that you scrubbed, the feet with have dead skin on it. She had an attitude, so I asked a lady named KIM to do my toes who actually did my feet before and she did a pretty good job but yesterday. I don't know what was going on, but she had a very nasty attitude She told me she's about to do somebody else and I was there before her and the lady just walked in with no appointment or anything because I asked just a walk in so I got up out the chair and was like don't worry about it. I don't need my feet done it's ok i did not make a big deal or a scene so I went to the back to get my nails done now mind you this woman Tin did my nails before and they were actually cute. She did my nails this time trash so when everything was done, I went to go pay for my services and my total came up to 110 which was not a problem I gave her a $10 tip. She gonna ask me is that it I looked at her and said what and just walked out. I am so done with getting my nails done in Louisiana. Y'all are trash and rude. Y'all have no customer service skills at all. Y'all want to do what y'all wanna do and for people to pay y'all. not how it works I wouldn't recommend a dog to get their nails done there. I don't ever want my nails done again after this. I'm sick of it. I can just keep my money in my bank. It's not worth it. Then when you don't give them attitude, or scream, yell, they're not expecting it. Y'all are rude and disrespectful, but I am not going to embarrass myself for you. If I don't like something that I'm spending my money on. I have the right don't tell me I'm too picky. You don't even know me to tell me I'm picky. You did not do a good job Tina.KIM you need to be fired. Your attitude sucks. Your customer service skills sucks a tip is earned not giving you didn't even earned the $10 tip so please for you to tell me that's all I'm going to leave you after the experience I had with you guys that was a ridiculous thing to say only thing I could do is look at her and say what I just kept smiling because I knew I wasn't coming back you did whatever you wanted to do and didn't expect me to leave you a large tip now if I was satisfied, yes I would've left you a big tip. I left you that tip to let you know Baby that's all the money you'll ever get from me you never see me again, sweetheart i'm so irritated excuse the way I'm writing this because this is how I feel at the moment they pissed me completely off read more

I was looking for a nail salon to get my nails redone. Using Yelp, I chose this place. They were accommodating and I didn't have to wait, unlike some other salons in the immediate area. The nail tech immediately took me to the back and started on my nails. I normally get gel nails so I won't have to sit and let my nails dry. This time, I went with regular nail polish. My nails came out really nice. I was satisfied. The salon itself was nice inside. There were quite a handful of people, mostly getting pedicures. I would patronize again if I need my nails done while in New Orleans. read more

Always very nice and thorough. Always able to accommodate me also last minute which I appreciate !

The lady MIMI i believe she's the owner attitude is HORRIBLE. One of the nail techs was doing someone toes , she didn't sanitize the tools or even get new ones , she put them under the counter before trying to touch my feet with the same dirty tools . After i told Her she will not touch my feet with it , Mimi came over rolled her eyes at me because i didn't allow her to use dirty tools , she then snatched the alcohol wipes out her tech hand told her not to service me and not To come back to the place . I only went back due to the longer waiting at other nail shops BUT this is the second time her and i had words because of her nasty attitude. STAY AWAY . If you have any complaints she will give you try to handle you bad . read more

The ladies overall did a great job but did talk the whole time to each other in their language and I wanted to just relax during my experience, but the atmosphere is clean and inviting. They do a great job on your nails. read more

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Came to the shop last week to get a gel set and basic pedicure. the same night both my toe nails and fingernails started to peel and crack off. Went back to the shop to get it fixed and same issue the nails she fixed still ended up peeling off. My services felt rushed and was not worth $75 Will not be returning back to this salon. Nice staff poor service . read more

I went here for years! But after today, I was totally turned off! I went to the nail shop for a pedicure and full set. Before I even sat down. I asked can they do this particular style I wanted! Their response was yes! I got my feet done while getting my nails done. The nail tech that was doing my nails was unaware of the style I wanted, so I showed her the photo. She said we can't do that, so I told her the other ladies said it was no problem when I first arrived. Anyways she looked at the photo one time and this what I got for 140$. I don't like to make a big issues, so I just paid and walked out. (Knowing I'll never come back)But as I was walking out I heard the nail tech say no tip!? Lol HELL NO NO TIP! read more

Gel Nails & Spa - What I got!!! Lol - Nail Salons Near Me - Metairie, Louisiana

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Love Gel Nails! I get dip nails, gel, and deluxe pedicure with paraffin. They have the best service. All of their staff are talented. They always finished my nails and toes perfectly! read more

Long story short! I am from San Antonio and my grandma wanted a pedicure. We originally planned on going to gracious nails located at clear view mall. we wrote our name down and they said they would see us in an hour. We came back an hour later and they told us 20 more minutes. We had already waited an hour and now they want us to wait 20 additional mins? No! I called gel nails and Jen said come on in we are taking walk ins! Awesome thank you guys for coming to our rescue! Jennifer/ Jen, Tiffany did an amazing job and are so so kind! I appreciate your hospitality and making me feel like home! 10/10 wound recommend this place read more

I came in on Sunday to redo my gel manicure. Sunday seems to be cash only which was fine with me. I came in and the girls welcomed me told me to wash my hands and pick a color. I sat in the massage chairs as the finished another client. Then Mimi did a great job on my nails! This is my second time here and I do plan on coming back! read more

Gel Nails & Spa - Gel manicure - Nail Salons Near Me - Metairie, Louisiana

My go to nail salon! Good pricing, an array of services, and skilled workers. The ladies are very friendly and quick. I usually get dip powder on natural nail or a regular manicure and sometimes a pedicure, and I'm always satisfied! A very relaxing, spa like ambience and hygienic practices. I always return here. read more

Gel Nails & Spa - French dip powder - Nail Salons Near Me - Metairie, Louisiana

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Always very friendly and accommodating. I've been a customer for about 3 -4 years and I've never encountered any issues.

The best of the best nail salon in Metairie! The team at Gel Nails & Spa is very welcoming and quick to get your services done. Mimi is always willing to try new designs and does amazing every time! I highly recommend this salon for your next nail appointment! read more

This was my first time here and I am now a forever client!!! Jennifer did my pedicure and Mimi my refill manicure. Not only were they super nice from the start but the work was absolutely amazing. The foot massage was great, everything was! I would definitely recommend this place to anyone looking for a reliable nail shop read more

Gel Nails & Spa - Acrylic refill - Nail Salons Near Me - Metairie, Louisiana

So I want to start off by saying that I used to love going to this nail salon and they have the ability to do good work if they were to slow down and be present in the moment with the customer they are in front of, so I arrived at 9:20 10 minutes before they opened because I had much to do that day and was trying to avoid the rush. Well firstly, I was greeted with a request to throw away my yogurt, no hey hello or anything and I said okay thats fine but she demanded that throw outside. There's an abundance of trash cans in the salon but she insisted I throw it outside. No, biggie sao she goes on to loud cap me in front of other guest and say shes scared to lose her place in line so she doesn't want to throw her trash out even though that wasn't the case. We moved on laughed it off and she proceeded to do my nails. The phone rung and she answered while using the drill on my nails extremely fast. Suddenly she cuts my finger I tell her that my skin is cut and she tells me oh you'll be alright and PUTS GLUE ON IT TO STOP THE BLEEDING, so I asked her if she could at least slow down. Even making a joke about it trying to just laugh it off to get her to relax. She begins to yell, "I'M SCARED TO DO YOUR NAILS, I'M SCARED TO DO YOUR NAILS." As if I in fact had done her something. She recommended another nail tech do my nails but at that point I was crying and embarrassed that she had to loud cap me and say that she was "SCARED TO DO MY NAILS" As if I had threatened her in which I did not. She refused to apologize, in fact she actually refused to let the other woman do my nails because I was crying. I literally just had my finger cut, been accused of making someone too scared to do my nails(mind you I was no threat at all, I was laughing it off and I'm a 4'11 tiny little woman) and she expected me to be glowing and excited about someone else doing my nails in the middle of the altercation. Well my nails were started and I asked her before I left if she thought that was fair to me. She cared more about getting me out of the salon than making things right with a long term customer. Not only will I never return but I am pursuing this matter civilly. I had a anxiety attack because I was so overwhelmed and confused after the mistreatment. I really hope that this reaches people and it is understood that this is the OWNER that treated me like this, even her workers wanted to make things right and thought this was a big misunderstanding. read more

Gel Nails & Spa - Nail Salons Near Me - Metairie, Louisiana

This was the best pedicure I have had in a long time. Nothing was rushed, everything was very thorough. The exfoliation and massage were fantastic and the polish looks great. This will be my go-to place from now on! read more

Okay so long story short the lady that did my toes was very nice and gentle but I did feel like she rushed it . My right leg literally got a 15 seconds massage . I mean it was semi empty so I didn't understand why she rush that would be my complain on my service . As of the nail salon In general and what I witness was they lack on customer service you can't ask them anything cause they get all defensive . I saw some other worker taking back to another customer because the customer was stating how her toe was hurting and bleeding and how she was not being gentle on her . While I was getting my toes done I was reading there reviews online and there pretty much all say the same thing , how they lack on customer service ( and no I am not lying , the owner can check the cameras ) since I seen in other reviews how the owner reply's back to reviews and says he/she checks cameras . read more

I came here for a mani pedi today and the customer service was horrible. The lady doing my pedi was rude and unprofessional. The place was a little busy but not to the point that it was unmanageable. I asked her to slow down and not just half ass my pedicure and her response was I know that I'm doing. She clearly didn't as I had to have her go back and deal with an ingrown mail that she should have seen. When this place originally opened I would come all the time. Now I will never come back nor would I recommend anyone come here. read more

Gel Nails & Spa - Nail Salons Near Me - Metairie, Louisiana

This is probably one of the cleanest and most relaxing salons I have found since moving to New Orleans in January! 100% would recommend. Staff was very friendly, I was greeted with in seconds! (& yes they do offer a complimentary drink, I got a glass of the merlot) My pedicure was perfect, I don't have a single critique!! read more

Gel Nails & Spa - Nail Salons Near Me - Metairie, Louisiana

So this particular nail salon is one I enjoyed for the most part up until today. It was quiet, tucked away, and they did a fairly decent job with their manicures (ignoring the fact that they never cut my cuticles). However, today was the last day I'll ever step foot into the establishment again. Long story short: The manager is condescending and exhibits micro aggressive behaviors towards black customers in the presence of her white ones. It's disrespectful, period. When I called her calmly gave her feedback (calm, due to the sensitivity of the topic) she completely flipped out and started yelling about and asked me why I was so angry?? Then she dismissed the concern and was like "I need to get to my customers. I have customers" So yeah, this place is a HARD NO for me. read more

Do not go here. This salon was very unprofessional. Waited to be acknowledged after 40 minutes of waiting for my appointment time. The owner kept taking her regular customers. Only had 3 people working for a packed salon. I decided to leave. Also the staff got into an argument with one of the customers while I was waiting. Never again!!! read more

I was visiting from out of town and this shop was closest to where I was staying. I was one of the first customers and was pleased to see social distancing being implemented as well as the wearing of masks. The young lady that helped me took her time. My toes are a whole ordeal and she was so kind while taking care of me. I wish I had asked her name, but everyone seemed to be on the same page in there. Try them out if you're near! read more

This is the REAL SHIT SHO!!!! As I entered the Solon she didn't even greet me her hi was you smell like marijuana then as I sat down in the chair she brought me back a Lysol lol from the bathroom told me you stink spray some As she told me that I thought of walking out but wanted to give her a chance after all so got my nails done and literally lasted for 3 daysthe read more

It was really nice. The workers did a great job. Def recommend. The price was decent too for what I got .

This place is wonderful! Brand new and everything is so clean and beautiful. I got a scrub pedicure and she was so detailed and my toes turned out wonderful! This will definitely be my new nail salon. Prices are comparable with other nail salons in the area but the service is on another level! Great job ladies! read more

Gel Nails & Spa - Nail Salons Near Me - Metairie, Louisiana

Salon is very clean ( well the front area). I was given wine and offered water. I chose the 45.00 pedi, but it was not worth it. My feet are still a bit dry . I wouldn't get this tier Again . I got coffin nails with gel polish which was 50$. Overall my nails were nice and service was good. This place is a bit expensive to me, but I'll give them another try read more

Gel Nails & Spa - Nail Salons Near Me - Metairie, Louisiana

I have been going to this salon since it opened for business and I have been very pleased with all of the services. They do the best manicures and pedicures around. Exceptional gel nails that last for weeks. The staff is very professional and polite. Never have to wait when you make an appointment. read more

i became a regular here even tho i live on the westbank bc service is great and nails always look just how i want them

Mimi was very good ! They took me last minute and she did a really good job .. I showed her a few pictures and we put this together. read more

Gel Nails & Spa - Full Set with heart design by Mimi - Nail Salons Near Me - Metairie, Louisiana

Horrible nails. Bad service. She caught a attitude when I asked her to fix them. Ruined my birthday nails. And they are ridiculously thick. Will never return EVER!!! read more

Gel Nails & Spa - Nail Salons Near Me - Metairie, Louisiana

This is my set a day later. I got them done for a wedding today so I had to show up all ratchet, they were cursing at me in Chinese, Talking about somehow my nails are ugly, like they can't be when talking with their crusty ahh self. I want to get a design in they said I couldn't and I said can I get a little bit of playing they said I couldn't so I had to get literally a plain color . I asked for a baby pink, and they gave me this.never coming here again read more

I came here to get a pedicure and a gel overlay on my natural nails. I love my pedicure by Annie she was amazing took her time and she was very polite. How ever I received my overlay by Mimi and i was polished by someone else I don't know her name. My overlay was rushed and I'm not happy with it. I spoke with another young lady that works there and she asked if I would like to get my nails fixed I said no because I felt they will be rushed again I understand they were busy today but My service shouldn't have been rushed because of this. I will get another pedicure by Annie but another overlay NO! read more

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The WORST customer service I have ever experienced at a nail salon. My usual nail salon was closed on Sunday so I decided to give this place a try. While there I witnessed two employees, one I think was the owner, get into arguments with two different clients over cost of service and payments. Imagine trying to relax during a pedicure and hearing two different arguments in the span of an hour. Absolutely horrible! I will never go back to this place. read more

Dip powder (natural nail service)/spa pedicure.. I called the previous evening to inquire about services and appointment times. Mimi was very polite and offered to take me at 9am. She was there promptly and was very courteous. She went over the differences between gel nails and the dip powder methods and showed me the variety of color options. She was very quick and efficient at doing my nails.. she informed me of each step that was being performed to ensure that I was satisfied. It was definitely a relaxing experience in a calm and clean atmosphere. read more

Gel Nails & Spa - Nail Salons Near Me - Metairie, Louisiana

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Great salon. HUGE clean very friendly staff reasonable pricing. Our new salon since moving from Mississippi. I get gel pedicure and acrylic fill with gel polish. My husband gets pedi/mani. read more

Had a great pedicure and a dip fingernail service They were polite and professional.