I visited their competitor first. I needed a watch battery. The competitor said they wanted me to…read moreleave it overnight. I had used them before for a battery and they charged $15- BUT, I didn't want to leave it overnight (do paperwork, etc.) so I told them I would try Alexander's. I entered Alexander's and the technician was busy with a customer. I told her I didn't mind waiting. I sat in a chair and played with my phone. About 15 minutes passed and the technician told me my watch was ready. She told me "NO CHARGE! ... because you had to wait." NO CHARGE!!! You can bet that is MY STORE from now on. I don't know why that other store has to keep a watch overnight for a 5 minute job-- meaning I have to make a trip back. Nope! Nope! Nope!

Outstanding service, knowledge and follow up. I will return to purchase more items in the future.read more

I took my wedding rings in to be sized. I paid almost a grand to have it…read more sized and the prongs to be replaced. I had my ring almost a year and I had to take them back because they were not solder right and they were coming apart. The store agreed to fix it. Now about 6 months from that last repair, I lost a diamond out of my set. I took the ring back. They refused to replace the diamond. I was told that prong was not replaced. These people dont do a good job! I told them I'd not give them another! I would not recommend and I would never go there again!

Excellent customer service! Everyone was so friendly and helpful. They knew their jewelry really…read morewell. I was able to go in and get what I was looking for. They also have the most beautiful jewelry - unique pieces and something for everyone. My wish list is already started and I'm sure I'll be going back to buy more and add some more to that wish list.

Owner promised me a free re-size to close my ring sale. When I returned, he stated I waited too…read morelong and I am no longer entitled to a free re-size. No time frame was ever mentioned. It appears his word means nothing once the sale is closed.

I had a really lovely experience at Grand Jewelers. I had plans to find a wedding band and they…read morewere the first stop and only one I made. Erin was very helpful in finding a band that would compliment my beautiful engagement ring. The band arrived on time based on the estimate and I was so pleased with my engagement ring resizing. Communicative store!

My daughter lives in Washington Twp & highly recommends them. I can't say as I've not done business…read morethere. However I do need to go there with some changes needed in two jewelry items I have. See you soon Pat!

I have been here twice now and the staff is just so nice and helpful! I needed my engagement ring…read morere-dipped and while I was in the store, the woman I was working with pulled out and let me try on a bunch of rings she knew my husband couldn't afford! 'One day!' She said as she pulled out any ring that caught my eye! I dropped my ring off on Saturday and it was ready by Tues! I like that they do their repairs in house so you're not stuck waiting for weeks wondering if your ring is okay. They have a nice selection of wedding and engagement rings. A little pricey but I'm sure better quality than those mall chains! They also have gemstone jewelry, men's wedding bands, Pandora bracelets and Angelica bracelets. They have gotten me hooked and addicted to the Angelica bracelets!

I love this place! I can't believe I have been coming here for years and have not written a review…read more The selection is superb! Local favorites which include kitchen decor, fashion accessories and beautiful jewelry! Please make the trip. Stop in and grab a thing or 5 and end your trip with a bottle of wine at The General Store.

We had been a loyal customer for over 15 years. We put our trust into our bridal set and bands…read morepurchased for our wedding! We followed all of the maintenance recommendations on these items and purchased many other cherished pieces over the years. We began having an issue with my wedding set cracking in a certain spot. We had it in for 3 visits within 6 months for repairs. They tried to convince us that we needed to pay $3,800 to have it remade. It was not adding up to us and our trust in them began to fail. I finally picked my ring up in the condition listed as needing to be redone. I took it to a recommended family Jewelry Store in St. Clair and they were saddened that it was not receiving the care or expertise needed to make my ring perfect again. I am beyond disappointed with my experience with Lawrence jewelers. I feel as if we are a number to them now and they did everything they could to make some money off my cherished wedding pieces purchased and designed by them. I think it is shameful. Happy to share that with the right expertise, Coughlin's Jewelers has restored my ring and it looks more amazing than the day of our wedding!

I am in the Port Huron, MI, area and needed my wedding set repaired. I had lost one emerald stone…read more NOTHING more was needed except to check the prongs. Sam Clawson at the Lawrence Jeweler in Fort Gratiot, MI, worked for over a week trying to convice me that my rings were worthless and my smaller diamonds were nothing but chips, my larger diamond was not the quality I thought I had. He assured me I would be wasting money to repair something of it's quality that was so badly damaged. My ring was from Mosher's Jeweler and had been serviced by them for 30 years. I had appraisal certifications to prove the quality and value of all my rings. At the end of our "relationship", Sam was all set to sell me a new wedding set for over $12,000. When I asked for certain information in writing, the whole attitude changed. This jewelry store is not operated as a quality and trustworthy jewelry store. From the first time inside, we felt we were being hustled but wanted to see if we were correct. After their "scam" went south, we left and went to Coughlin Jewelers in St. Clair. They appraised all my jewelry in accordance with my previous appraisal certifications. Not only did they repair my wedding set, they replaced two of my diamonds with larger stones, replaced the one lost emerald, took the two smaller diamonds that had been replaced and made earring charms for me. All for $2,500. I will never darken the doors of Lawrence Jewelers and would advise EVERYONE, before making a purchase, you will be better served and get better quality by going to Coughlin Jewelers in St. Clair, MI.

This is a great jewelry store with lots of fun jewelry in every price range. Zorca's equestrian…read morethemed designs get compliments everywhere

From the owner: We specialize in creating custom jewelry pieces in sterling silver, 14kt and18kt gold, with an…read moreemphasis on Rose Gold. We create an exclusive line of trade marked Equestrian Jewelry called The Classic Horse Equestrian Jewelry Collection. This line of Jewelry is designed by Zorka Pondell the owner of Design Works and can be seen on our website, www.theclassichorse.com. Our work can be seen at the top Equestrian events in the United States. We are located in the beautiful community of Metamora Michigan, and are surrounded by miles and miles of horse farms!