Michael gave more value than he knows. I've been trying to sell my engagement ring for a few weeks now and it's not easy. The jewelry store we got it from suggested I get an appraisal from Gem Secrets and michael was great. He made me feel better about what I'd been hearing from pawn shops. He was clear about my options and I had to make a last minute switch to my house from my office he was incredibly accommodating. The ring is worth more than I was told and now I know what to do. The best part is I've had two necklaces tangled together for at least a year and somehow he untangled them. I couldn't be happier. Thank you so much! read more

Michael Rogers was knowledgeable. He provided thorough explanations of diamonds, their background and types. He was personable and friendly. His years in the business added to his repute of knowledge thereby adding to his trustworthiness as an expert. He was on time for the appointment and gave us the necessary paperwork for our appraisal. As an added, he cleaned my rings and gave it back its sparkle! I would recommend him: prompt, professional, and personable! read more

Michael is the best! I had purchased a diamond tennis necklace from a retailer online. I suspected the necklace did not meet the criteria on the diamond certificate. Michael met me at my office and did a thorough appraisal. He confirmed that the diamond quality was not what was represented by the retailer. His appraisal ultimately helped me get a replacement from the seller (which I also had him appraise). Michael is very knowledgeable and personable. I recommend him to anyone who needs a gem expert! read more

Michael is the absolute best recommendation I could've gotten to appraise my new diamond ring. I asked my friend (who only finds the best of the best in everything) if he knew of any good appraisers and he sent me Micheal's information saying he's the guy. No questions asked, I contacted Michael to set up the appointment. From the very start, Michael was truly a pleasure to work with. He is such a nice and honest person- also very knowledgeable and thorough in his work!! You could easily see how much he genuinely loves what he does and enjoys educating his clients on their jewelry. The whole process was such a breeze and extremely convenient for me to not have to go anywhere or leave my ring with anyone and still get the best most detailed appraisal. He's super efficient and had the pdf of the report emailed to me before he left. He is also absolutely hilarious and we really enjoyed talking to him!!! It wasn't until leaving this review that I noticed he has nothing but 5 star reviews from clients raving about him and his services which he 1000% deserves. 10/10 experience and we will ONLY contact him for future needs and will highly recommend to anyone and everyone!!!!!! read more

Gem Secrets Gemological Services - Jewelry Near Me

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Michael was very responsive and we quickly set up an appointment. I needed appraisals for insurance and was referred to him from the store where I purchased the items. He is very knowledgeable and friendly. Very knowledgeable, patient. Answered all of my questions. Educated us on a number of items. Sense of humor and personable. He provided me with the written detailed appraisal, picture and PDF ! Very happy with his services, would use him again without hesitating. read more

I cannot say enough about this appraiser. Felt like having family in my home. Did not feel like a chore just to get jewelry insured. He is so knowledgable in his field and is not afraid to share his knowledge. His prices are worth every penny. He really cares and makes sure his appraisals are accurate. The time is well paid for since you know the appraisal is fair. I can't wait to buy more jewelry to have him come back to appraise! Appraised many pieces and charged by the hour. Did not milk time at all! Would only call him in the future hands down. read more

Gem Secrets Gemological Services - Jewelry Near Me

Gem Secrets shouldn't be a secret anymore! I loved my experience with Gem Secrets! I called on Thursday, July 12 around 10 AM and spoke to Michael for an appraisal appointment. We're getting insurance for my engagement ring. I was planning on scheduling an appointment for Friday, luckily, I was able to see him the very same day! He and his daughter (who I wasn't expecting, but was fine about because she was silently reading. She wasn't at school because it's the summer) arrived promptly at my home at 2, and got started right away. He said it would take about 45 minutes, it lasted about an hour but I didn't mind because it only felt like 20. Michael is very professional, informative, friendly, and funny. What else can you ask for?! He sent the detailed 11 pages long pdf appraisal to my e mail address which stated that my jewelry was worth a little more (9%) than what we had paid for 6 years ago! Gem Secrets was referred to me by Robbins Brothers in Glendale, where my now husband, purchased my engagement ring, and fortunately on Thursday Michael had driven up from San Diego to the Glendale store and when I called he had time to stop by Alhambra and appraise my ring. Yup, from San Diego! He does provide a mobile service so he comes to you. You decide if you want to meet at your home, office, the Robbins Brother's location etc. all he needs is a wifi and power connection. I have to admit, I was hesitant and scared about inviting a stranger into my home, but he IS legit! I was told the cost would be $75 but I suppose different jewelry items have different appraisal fees, mine was double that. It sounds steep but I would absolutely do this again because my ring never, EVER left my sight. When people drop their items off at jewelry stores which do appraisals sometimes they are outsourced and appraised else where and it takes days for you to see your jewelry again. I personally don't like the idea of my sentimental jewelry traveling without me and with strangers. So for the convenience, security, and peace of mind I would definitely call Michael again. I highly recommend Gem Secrets / Michael! Sometimes yelp filters reviews, be sure to check those and the testimonials on his website! read more

Michael gave an excellent appraisal on my and my daughter's jewelry. We enjoyed learning about diamonds from him. He is extremely knowledgeable and efficient. I would recommend his services to anyone! Thanks Mike! read more

I found Michael while searching for someone to appraise the engagement ring I had bought. I purchased it in Missouri, and wanted to get it appraised for a little piece of mind and insurance purposes. He went out of his way to fit me in the SAME DAY, and drove up from San Diego to MEET me at my office. 45 minutes later, our business was done and he had a detailed appraisal for me in PDF form. This allows me to access it via email and send it to the insurance company, as well as keep a great record for myself. Overall, the service was outstanding. Michael is a super friendly guy, who is willing to go out of his way for his customer. He's a certified gemologist from the Gemological Institute of America and has awesome credentials to back up his work. Most people don't realize what they are buying when they get an appraisal, so do your research! I highly recommend him to anyone needing an appraisal. 5 STARS!! read more

I recently got married and had to insure my engagement ring! My husband bought my ring at Robins Bros and they recommended Michael appraise my diamond ring and wedding band. I am so happy that I did because meeting Michael was a great experience. I called him on a Wednesday and he was able to meet at a Starbucks near my house by the following Friday. He has such a positive attitude, you can tell he enjoys his job. I had a fantastic experience and now have an appraisal I can provide to my insurance company. Working with Michael was convenient and he was finished within an hour. I will recommend him to friends that need an appraisal. Do not trust your diamond to just anyone!! read more

It is very hard to find a graduate gemologist qualified to give jewelry appraisals for insurance purposes here in Southwest Riverside County. The one other person who does it in this area is unfortunately on an extended medical leave so I turned to the internet, where I was lucky to find Michael Rogers. He is based out of San Diego County but offers mobile service and was willing to travel to Temecula. He was very prompt and professional both with calls back to arrange a time to meet and showing up the day of the appraisal. He brings all of his equipment and computer to your location and is able to do while-you-wait service. Some jewelers say they offer appraisal but in reality they want to keep your items for several days or even weeks and send it out to a different location. With Michael Rogers, your jewelry never leaves your sight. Also his turnaround on the report is very quick because he is able to do the appraisal then and there. He produced an 11-page professionally written document plus cover letter that I could email to my insurance company. Cost is competitive with regional appraisers (maybe even a better deal considering that he doesn't charge extra for mobile service.) read more

This was a great experience. Mobile service, great customer care and an accurate appraisal. I'm happy I chose Gem Secrets. I'm sure you'll be happy with your experience too! read more

I was searching to find an appraiser who wouldn't require that I leave my diamond ring with them, and was a Graduate Gemologist. I had a hard time at first finding someone who would return calls, etc. and he was great because he A) answered phone B) He is mobile C) very quick & efficient I was given a pdf. document immediately upon his completion of inspection. I would refer his services to anyone - very professional & courteous! read more

Today Michael came to my house to appraise my ring I have. I needed it for insurance purposes and I just wanted to say how happy I am with his service. Not only was he Exactly on time, he was very nice. He is funny, genuine, and hardworking. He likes to talk and laugh a lot. His paperwork along with all your jewelry information is to the T. I had no problems submitting my appraisal to my insurance company. I would highly recommend his services. He comes to you in the convenience of your own home. I would use him again, great job Michael! 5 stars! read more

This guy is GREAT! He was able to schedule the appointment in the same day, arrived on time and discussed the entire process with us! Will def tell my friends about him. Great work! read more

Needed an appraisal of a new ring for insurance purposes and was referred to Michael. What a pleasure it was, he is very personable, professional, and extremely knowledgeable. Admittedly, I knew nothing of the process of appraising jewelry, and he was so informative, explaining each step and that was very appreciated. His service is quick, while you watch, which was very important to me, another jeweler wanted to keep my ring for a week, plus. Love that he provides the appraisal immediately, as well, in PDF form on my flash drive, so I was able to submit it to my insurance company that same day for coverage. His report is thorough and precise, and I was very pleased with his honest appraisal. One last thing, he accommodated my schedule and drove up from San Diego County to meet me with at a convenient spot and was there when I arrived. Just an overall excellent experience with Michael, it is wonderful to know professional, personal service is still available! I will be using his services again. Rebecca, Simi Valley read more

Michael came to our home so we didn't need to be without our jewelry for weeks on end. What a surprise for my husband and myself to be told a piece we purchased for $5,000 now has a replacement value of $15,000!!! We've been evacuated 3 times in the last 13 years due to fires and we also travel extensively. After given by Michael the information of the value of our jewelry which we may or may not take with us, it's a no brainer that we will definitely be looking into insuring our pieces. His knowledge, equipment and education is 5 star all the way. No need to look further for a mobile jewelry appraiser!! Michael is your best resource!!! read more

Michael Rogers was recommended to me by a large jewelry chain in Orange County. I phoned him on a Friday afternoon (hoping to set up an appointment in the near future). He was in my area and available, thus showed up within the hour. Michael was professional, friendly, and informative; educating me on the process as well as the blueprint of my ring. My insurance company required that I get an appraisal as I wanted to cover my engagement ring under my home owner's insurance. Immediately following the appraisal, I had an electronic copy to forward to my insurance carrier! It was so convenient. I highly recommend Michael for any appraisal needs you have. read more

My parents previously used Michael's service to appraise both my grandmother's jewelry as well as their own. They were quite happy with his professionalism and thoroughness. I was able to easily contact Michael and set up a time that accommodated my schedule. He was prompt, polite, funny, and immediately started work. The final document was perfect for both will and insurance use and included a photo, complete summary, and total value for each piece. I highly recommend Michael and would not hesitate to use him again in the future, specifically if purchasing diamonds or unique pieces. read more

I needed to get several pieces of jewerly appraised for insurance purposes and I found Gem Secrets. Michael (G.G.) is an independent jewerly appraiser and he mobile, so he will come to your home or workplace to appraise your items! It was great because he returned my phone call promptly and I was able to make an appointment for the next day for an appraisal at my home in San Marcos. He is local to Vista, but he will travel to the surrounding areas such as Orange County and Riverside County. Michael is was easy to work with, really knowledgeable, and is personable. He provided me with tidbits about our jewerly and allowed me to view the diamond. He was done in about an hour and provided a pdf copy of the appraisal. The appraisal was a quite a bit of $$, but he came out to the home to do it. Also, he is not associated with any store, so I know that my appraisal is going to be far less biased versus getting one in a store, so the cost was worth it. Was his services worth the price I paid...YES! Would I use him again...YES! Would I recommend him...YES! read more

I just want to say how amazing Michael was. I called him on Saturday and scheduled my appraisal for the next day on Sunday. He lives in San Diego and drove all the way to Woodland Hills which is at least 140 miles, no questions asked or extra fees. He gave an excellent, fair and honest appraisal for my engagement ring. He answered all questions and really took his time with his appraisal. I know my family and I will be using him for future appraisals. read more

Was so easy to get the appraisal. He was very Professional and nice. You get the whole appraisal In less than an hour without ever having to leave Your house. Very easy to schedule an appointment and he Was very knowledgable. read more

I was hesitate to leave my ring at a jewelry store. Then I found Michael's appraisal service on-line which was perfect for my needs. I was pleasantly surprised. He is professional, great communicator and did a wonderful job appraising my ring. His prices are reasonable. Would highly recommend Gem Secrets Gemological Services. read more

Michael was great. I needed an appraisal for insurance purposes. He was able to meet me where it was convenient for both of us. I mentioned I wanted it to be fast and he was able to give a thorough, yet quick appraisal which is exactly what I was looking for. Very knowledgeable about the industry and of course the piece I brought him. Great work! Would definitely use again!! read more

Michael was recommended to me by Robbins Bros. when I was looking for an appraisal of a Tiffany ring my grandfather bought for my grandmother in the '50s and which I gave to my wife for our engagement. We live in Los Angeles, and Michael travels to meet you. I am very prompt by nature, and Michael was already there waiting when we arrived. He would have come directly to our home, but it was in a terrible state so we met in an appropriate public space. Michael was fun and easy to hang out with while he inspected our ring. He is knowledgeable and informative and taught us quite a bit about the ring, the diamond, and related questions we had about diamonds and rings in general. He sent a pdf to us with the appraisal immediately after our appointment. I have a couple of other rings I need appraised at the moment and I'm enthused to have an expert in my corner that I trust and believe in, and with whom I know I will enjoy the appointment (bonus!). Highly, highly recommended. read more

Mike came highly recommended to me by Robbins Bros. I called him to appraise my diamond ring and Michele watch. He was very professional, prompt and super nice - a pleasure to work with! It is obvious that he has a lot of experience in the field and cares about his customers. The appraisal was emailed to me in a very professional, explanatory and easy to read format. I highly recommend him!!! He comes to you too, which makes it easy. I will definitely use him again if I need something appraised! read more

Robbins Bros recommended Michael and I am so glad they did. I have heard horror stories that people have brought their diamonds into a jewelry store & left them to be appraised only to have them switched out with less than quality diamonds! He was professional, friendly, and polite. Mike comes to you, so the diamond that you worked so hard for never leaves your sight! His appraisal was emailed instantly and it was easy to follow. State Farm commented on how professional it was. I would highly recommend Michael! read more

Michael Rogers is very professional and very reasonable price, I highly recommend him.

Very professional and friendly. He made an appointment me with me and showed up on time. He brings his equipment with him so you don't have to send your jewelry out, so it doesn't leave your site. And when he's done, he sends you your electronic appraisal right then and there. And his prices are very fair! I would recommend him to anyone of my close friends and family!!! read more

Michael was professional and prepared, he was also on time which I appreciated. He was very knowledgeable in regards to his craft and honest about what I could expect to receive for my ring when trying to sell it. Michael was very through and did not rush the process, but rather educated me on the process and clued me in and informed me in what to look out for. I would most certainly recommend Michael and his company and wish him all the best!!! read more

Michael is awesome. We were referred to him by David & Sons for our engagement ring appraisal. We called him and he came to our house in La Jolla within a day. He was very thorough and told/showed us everything we needed to know about our ring. And his price was really great too, considering he comes to your house. Will definitely call him again when we need another piece of jewelry appraised! read more

Michael was referred to me by Robbins jewelry. He called me back immediately and even came to our house on a Sunday!! He is very reasonably priced and very good at this job. I highly recommend him for appraisal as well as for helping any of those guys out there looking for a good diamond for their bride to be!! read more

Even though I did not have the pleasure of meeting him in person he is a very polite and friendly gentleman. I, unfortunately did not realize he is a MOBILE SERVICE and clicked on the map and followed my navigation to the outskirts of Vista to a shopping center with no jewelry store to be had. Only then did I realize there is actually no address shown it just says "Vista" so save yourself the gas and mid Friday afternoon commute across town and give the guy a call. He will be more than delighted to meet you at a location of your choosing for a nominal fee. read more

Awesome guy, fast, easy, professional, and reasonably priced. Would definetly use again. Thanks Mike!

Michael did an outstanding job appraising a custom engagement ring. He conveniently came to us, arriving not only promptly, but early, and on a weekend too! Michael made the appraisal process both fun and informative, taking a genuine interest in teaching us about diamonds and the various methods to recognize my fiancee's unique ring. He educated us about ring maintenance too, and even provided helpful tips on obtaining a good insurance policy for the ring as well. I would highly recommend Michael, as he is a true expert in his field! read more

Good quality service. Really convenient to have this as a mobile service. Very friendly and happy to answer any questions you may have. He appraised my engagement ring and I would be happy to use him again for any future jewelry appraisal needs. Will definitely refer him to anyone I know that could use his services. read more

My husband has used Michael Rogers for several years to appraise our jewelry. After moving to TX a few years ago we could not find someone who was as reputable as Michael. So on a recent visit back to CA we made arrangements to have several pieces appraised. Michael came at the appointed time, had everything ready to go, and was outstanding! He is professional and provides a great learning experience. I was able to look at my diamond so that I can identify it in the future. We have a copy of his book and have referred it to several friends as well! read more

I was referred to Gem Secrets by AAA.. Michael is a certified gemologist and is extremely professional. He came to my home (which was extremely convenient) right on time. His service was very affordable and he did an excellent job! I would highly recommend Gem Secrets to anyone needing a jewelry appraisal. read more

Very very happy with the appraisal that Michael provided us. He was able to fit us in with very short notice and the appraisal was emailed to us right away. I highly recommend him!! read more

We were referred to Michael by our jeweler (David and Sons) to have our custom made engagement ring appraised. Michael was a pleasure to deal with. He was very knowledgeable and very engaging in conversation. He not only gave us an appraisal, but showed us how to identify our unique diamond. He took the time to make sure we understood what was going on and provided in depth explanations. Best of all, he came to see us at work, which made this hassle-free. I would recommend him to anyone needing an appraiser and we thoroughly pleased with the services we received. read more