I am not a jewelry person but i wanted some custom work done to a cross that was given to me as a…read morechild from a family member who passed away. They took my family members ash diamond and made it look perfect in the cross. Vanessa the rep who helped me when i walked in was very welcoming and did not make me feel weird about the request. John the jeweler who did the work did a phenomenal job. I couldn't be happier. Not only did it come out great but the cleaning they did to it made it look brand new again. It was literally almost black with tarnish. I will be going back whenever i need it cleaned. I would recommend them to anyone.

I took my late sister's silver ring in because the large agate stone was moving and I wanted it…read moresecured. Vanessa suggested adding prongs. The prongs did not look good. I used AI to get alternatives. I brought in a picture of a partial bezel that looked good and would secure the stone. Vanessa said we need to make a new ring. I agreed. When I picked it up, I was aghast that a completely new ring was made, not like the old ring and not like the ring in the picture. They actually rubbed out the details in the picture I gave her. When I reprinted it I saw the details they did not do. It looks like a man's ring now! Vanessa said they tried twice and cannot make me happy and she returned all my money. There was no effort to fix their mistake. Just go and good luck with what is now, a man's ring!

I was having 2 necklaces made up for my granddaughters. I had a deadline of when I needed them. It…read morewas getting very close to the date and I was getting a little concerned that he wouldn't have them for me on time. Stanley did not disappoint he got them to me before the deadline and they came out beautiful! I would highly recommend The Gold Source! Ronnie

Stanley is dishonest and bad Business. I recommend searching elsewhere for your jewelry needs.read more

Horrible experience. These people charged 3x the in store quoted price. They added services that i…read moredid not request and did not perform the service i did request. I was told to google a remedy for my request, which i did and was an easy fix.

Kind, courteous and helpful. Beautiful unique modern pieces. Let them know your price range and…read morethey will find you something special. Do not waste time or money at Macy's or a department store. Jewelry here blows it away. Everything gets beautifully wrapped too. Excellent! Seriously have gone in $200-300 and got awesome gifts.

I had been looking forward to visiting the store; after seeing many advertisements in my Social…read moreFeed. I saw a pair of embroidered jeans. I was told that the pictures on line are not of current items. They did not have what I went in for. The clothing is beautiful but way over priced. Due to circumstances out of my control. I arrived 5 minutes before closing. 5 other customers where in the store, I was greeted with the announcement that they where closing in 5 minutes. When 5 more people came in the store, it was announced they had 4 minutes to shop. We all where rushed to pick our items, and get out of the store. I found the staff abrasive and I will not be returning.

Absolutely love this store! Walked in on a whim a week ago and spent at least an hour just pursuing…read moreall the cute items. If you want anything Long Island related I mean clothing, jewelry, pillows, glasses, mirrors, wall art, books, purses, kitchen towels, coasters, they have you covered. They also have a ton of those Mud Pie pieces. It may be a little pricier than home goods but you're out there supporting local businesses that Willy Nilly partners with so it's totally worth it. Staff was very helpful and when they saw I was struggling to hold all the cute things I had in my hands they took everything behind the cash register for me. They offer free gift wrapping too!

This place is a joke. My wife and I bought my wedding ring here. It wasn't their fault it needed to…read morebe resized. But I gave it to them 5 weeks ago to be resized. They said it would take 7-10 business days (it wasn't actually a resize, but an exchange for a bigger ring. can't resize titanium). I called them three weeks after I gave it to them, they said it never came back in. Six days ago, I went into the store to see if maybe it came in. She pulled out the envelope and told me "Well it came back, but they sent the same size ring back to us." I saw the envelope that she put it in when I gave the ring to her. It was the same exact envelope she put it in 4 weeks prior. And HOW would she know that the ring was the wrong size before I tried it on? The writing on the envelope indicated the correct size. SHE NEVER SENT THE RING OUT. Then the woman gave me this sob story about how her daughter is mildly autistic and its causing all these hardships in her house. 5 weeks and I have not had my wedding ring. I will NEVER shop at this place again and I recommend you pass them by to check out Zales, Kay or Jared's.

I have had all my custom jewelry made here and my husbands wedding band fixed here without a…read moreproblem. I am having them design me a new set after my jewelry was stolen.

Let's talk about profiling... I was standing outside drinking my tea after buying it next door,…read morewhen 3 different employees came outside in a span of 3 mins to check to make sure I wasn't stealing any of the clothes that was outside (which I was standing 7 feet away from) it's a shame because I've actually been wanting to go in there to shop but I definitely won't anymore. THEN the finally straw was when they pulled away the clothes rack so it wasn't near me. I sent my coworker there a few mins later to test them out, and they did the same to her. If they're not comfortable leaving clothes outside for people to look through... DONT LEAVE THE CLOTHES OUTSIDE.

Beautiful store that sell amazing and beautiful clothing, shoes, accessories, and host of other…read moregreat items. The owner and the staff are personable and amazing. They have been open for business since May of 2023 and they have another store located in Cold Spring Harbor. Stop by and check them out. Website will be up and running soon.

So sad to say but if you want to shop at Macys avoid this location , South Shore Sunrise Highway,…read moreor shop on line . I've been to Roosevelt' Field , Lake Grove and Walt Whitman and they are not at all like this store .This store has gotten very messy and dirty and it's not just because of the holidays . I was shopping here over the summer and it was just as bad ! The carpets at the check out on the second floor are absolutely filthy ! The racks are a mess and it feels like you are in a bargain basement ! When you walk into the entrance from the mall it's a bit better as you have all the cosmetic counters in the center of the store . But move on from there and you will see what I'm talking about ! I use to love shopping at Macys but they sure have changed !

Poor customer Service! Associates wouldn't make eye contact…read more Not willing to compromise on policy despite the obvious fact that the product was faulty and failed to function properly.