If you have kinky, nappy, coarse or thick hair, this is not the place for you. I just had the WORST experience of my life here. The hairstylists are completely disrespectful & unprofessional. They will talk bad about your nappy hair in Spanish in front of you thinking you don't understand. I have had kinky, wavy hair my entire life but I never felt so degraded and ashamed to have it til today. I felt horrible as one of the ladies washing my hair gripped it in a jerk-like, upward motion to show my hair to her boss that she could barely work through & comb through my hair speaking only in Spanish. There were customers sitting as well as coming in & out, watching silently who understood the language. I wanted to walk out the entire time as there were two women talking negatively over my hair while they were both working on it when trying to place the rollers in my hair. I understand my hair can be difficult which is why I offered to comb it myself to help speed along the process but they kindly decline in English as they get back to talking smack about it to themselves, quietly & mostly very loudly in Spanish. I felt patronized as a customer who has faithfully been going to this establishment since I was a child. I have a friendly relationship with them as long as I come in with my hair manageable for them to do. As a grown woman and I feel as a professional, the woman should have gave me pointers or techniques on how to better care for and manage my hair since she is a hairstylist who went to school for this not to have her boss tell me not to do whatever I did again. The woman doing my hair should have offered me some of the promotions/products at this salon that I could use on how to soften it & make my hair manageable. I can't help the type of natural hair I have which is why I pay people to help me manage my hair from time to time but never will I step foot in this salon ever again. I feel very strongly about this because it's no different than discriminating against someone because of the color of their skin. The plus side to this is after all the complaining, frustration, and cussing my hair to hell, she eventually with the help of the boss and another hairstylist got my hair to yield and become straightened. I feel like the women who were there doing my hair today have great skills in what they do but only for soft, silky, manageable hair. I feel the place lacks customer service and just compassion from a woman to a woman because I felt so humiliated by this experience that I felt compelled to write an essay on it. Like I said, kudos to them for their effort because my hair came out great but unfortunately because of the unprofessional & disrespectful environment I found myself to be in, I won't return. read more