Very friendly, very knowledgeable about jewelry, not condescending regarding my modest business, pleasant well-air-conditioned showroom.

Significantly undervalued my gemstone even after he said it was VERY rare and not many to be known. Not confident in his skills or knowledge of gems . He also doesn't handle the gemstones like a professional , doesn't use gloves and his tweezers will scratch your gem ! Don't let him pick up your gem with his tweezers cause he will mess it up ! Don't be fooled by his bull spit ! read more

I rarely take the time to write a review, however my experience with Gemological Resources was well worth noting. I went there for an appraisal for a ring for an insurance claim, with the intention that they would do the work on the ring when the claim was paid. Unfortunately the ring had more damage than we thought and the repairs were more than my insurance would allow. I opted to pick up the ring and just send it the insurance company to do the repair. Not only were they so gracious to me, but took all the time to advise me and were so knowledgeable. When I asked them what I owed them for all the time and research they did over a week they said there was no charge. Absolutely no one gives this exceptional customer service. I highly recommend them. read more

Amazing customer service! It was such a wonder experience, they really cared and took their time explaining everything. They completely understood what I wanted and handcrafted the perfect ring! When I needed it resized, they did it for me in one day! Truly can't recommend them enough. read more

I had absolutely no clue what i was looking for. Nobody really spent time to explain to me what I SHOULD be looking for. Terry and Allia provided me all the guidance and council I needed. Terry even went as far as reviewing my other potential purchases and explained why they could be better. So he found me something that was way better quality and better priced! This is an absolute gem and I conducted business with them from out of state and not a single problem. read more

I cannot recommend Gemological Resources enough. Prior to deciding to get a ring from Gemological Resources I did quite a bit of shopping around at your typical jewelry stores (like Kay Jewelers and and online retailers such as Jared Allen and Blue Nike) and I felt very uneasy and rushed. When I walked in the door at Gemological Resources I was treated like family rather than as an opportunity to make money. Terry and Allia took quite a bit of time helping me understand every detail and nuance of buying a ring as well as ordered multiple diamonds and bands for me to look at and evaluate within my budget. In all, they were very helpful and patient and even offered to maintain the ring for its lifetime. Gemological Resources has gained a customer for life and I have nothing but amazing things to say about them. Customer service and quality are major priorities there and it truly shows. read more

Great experience! I went to GR Inc with some old jewelry that had been in our family for years. I had gotten some offers by a couple other stores, but I felt that Terry O'Sullivan gave me far better value than anyone else. He took his time with each piece and explained everything thoroughly. They are friendly and the atmosphere is very relaxed but professional. I will be going back! read more

We were extremely pleased with Terry and the other folks at gemological. Everyone was quite friendly, knowledgable; and despite out naïveté, we walked away with an amazing ring for an extremely affordable price. When I initially walked in with my soon to be fiancé, my mother, and my soon to be mother in law - I thought I was going to be in real trouble. Just the opposite - we all had a lovely time of discussing different pieces and trying them on. I'll be back to purchase our bands - and to take these folks down the street to the Blue Comet. Can you believe they haven't been? Do yourself a favor and make an appointment with these delightful folks. read more

The plan was to find a one-of-a-kind engagement ring. I had no prior history or knowledge of jewelry, especially not engagement rings. Foolishly I visited a handful of those cookie cutter mall shops. Boring. Pricey. Nothing special. Blah. A co-worker told me about Gemological Resources Inc (GRI) and the wonderful experience he and his now wife had with them. Since it was a local shop I gave them a shot not knowing what to expect. Wow.... What a great experience! From the moment we (my girlfriend and I) walked into GRI, it felt right. We met with Terry initially to get a feel for GRI's work, as well as to discuss ring options.Terry is an encyclopedia of knowledge; it was a true lesson on everything we needed to know about diamonds, rings, etc. Very much worth taking the time to meet with him. He not only shared much of his knowledge, but also listened and got a good feel for what my girlfriend liked. The initial meet was a success and I felt confident that GRI would be the right place to go once I was ready to make the decisive move solo. When the time came I met up with GRI again, this time with Nirali who works closely with Terry. Because I wanted a unique, special, one-of-a-kind engagement ring I decided on a custom design ring. The CAD images and designs were perfect! To top it off, Nirali found me a high quality and very well priced diamond; this after I spent weeks personally searching for the right diamond. I was sold!! A reasonable deposit and a couple of weeks later the ring was finally in. Wow oh wow!! It was perfect! 100X better than anything I've seen before. GRI knocked it out of the park! Seriously! Fast forward a few months later.... My wife loves her ring and goes goo goo over it everyday. We had our bands done by GRI as well and they too are perfect (the wife's band was also custom designed to match the engagement ring). All in all it was a GREAT outcome. We are both so very pleased and happy about our experience with GRI. Beyond our expectations. Never have I had such a relaxing and pleasant experience. I truly mean it. It always felt like I was meeting with friends and not just a standard business transaction. So do yourself a favor... If you're reading this it's because you're thinking about buying jewelry. Save yourself the hassle. GO DIRECTLY TO GRI. I highly recommend them. read more

I am so happy to write this review. The staff is beyond accommodating and friendly. I received the most beautiful engagement ring from here. They helped my fiancé every step of the way and were extremely knowledgeable. I have gone back in to get my cleaning and they are always happy and helpful. Thank you!!!! read more

Terry is outstanding! Having known him for 25 years, returning to have my engagement ring reset was a joy! My ring has new life and the design is beautiful! Nirali was most helpful- really appreciate how friendly and helpful she was! Here're to another 25 years my friend! read more

Came here to get an engagement appraisal recently with my fiancé. great people with an even greater knowledge about diamonds and jewelry. I would highly recommend this place. the two people I met her were fantastic and very easy to talk to! Will be back soon. read more

These guys are as good as it gets. I purchased my wife's engagement ring from them and it could not have been a more pleasant experience. No pushy slimeball salesman like jewelers row. Terry took the time to walk me through everything to consider and at the end gave me a great product at a great price. I've referred him to 5 more people already (purchased ring in 2010) who still thank me for the recommendation. There's no reason not to buy from them. Seriously. read more

Terry made a diamond and natural pink sapphire engagement ring for me, which absolutely blew me away!!!! it far exceeded any expections I had, and I still get compliments on it today!! Thanks Terry!! Maryann Mathias read more

My husband and I got our rings appraised through this company. Great service. They were ready for my appointment right on time, very friendly, and our appraisals came back within a week and a half. Nice people; Good work. read more

I've purchased a few pieces of jewelry through Gemological Resources over the past year or so and have been pleased each and every time. I like to equate what they do to a mechanic... With a mechanic, you have to take them for their word. A good mechanic that you trust is hard to find. I feel like I've found that with these guys. It's nice to have my own personal jeweler that I can trust. If they don't have the best price, they'll tell you. But that doesn't happen too often. They're much cheaper than retail. I will definitely be going back... read more

Once I found Gemological Resources several years ago I will not shop anywhere else for jewelry. (Not the Caribbean, not On-Line, not anywhere ...) Their willingness to educate you about the gemstones and jewelry they sell tells you how trustworthy they are. You learn and gain confidence buying from them while at the same time enjoying savings over any other commercial source. I have never been disappointed with anything I ever bought or had custom made. They make it possible to have a jewelry collection that can match royalty if you so desire. No matter your budget - large or modest - you will get more for your dollar than anywhere else. And everyone is so pleasant to deal with, it is like visiting friends rather than shopping. read more

I was extremely happy with the service from the minute I walked in the door of Gemological Resources and met Nirali. She was extremely professional and friendly. The store had a congenial atmosphere; definitely not your typical store front. We purchased my engagement ring somewhere else 2 months previously as my fiancé and I did not know about Gemological Resources. We wish we had. The store that we originally purchased my ring at replaced a stone that had fallen out of my setting less than 1 month later. They assured me before I saw it I would love it and that they put in the same quality stone and size. I took it to Gemological Resources to get an official appraisal as it looked off to me. Nirali was extremely knowledgeable and I was correct as the one diamond which my previous jeweler replaced was slightly smaller and a less grade stone which through off the balance of the cushion setting. It was taking away from the overall appearance of my ring. We did not want to take it back to the jeweler we purchased it from but decided it was worth the money to pay and have Gemological Resources fix it and do it correctly. They showed me everything under a microscope and explained everything to me. I have to say we are extremely pleased and 1 week later I look at my ring constantly as it is truly an amazing ring and I get tons of compliments on it. In the future Gemological Resources will be our go to jeweler. Thanks Nirali and Terry and I only wish I had known about you sooner and we will be back to purchase our wedding bands! read more