I recently went into this jewelry store to simply get a new battery for my watch. As I leaned over…read moreover-the-counter one of the salesperson' s dog who I could not see lunged up and barked within a foot of my face. Well, that was bad enough, but neither the sales person nor the manager offered any apology Rather I was told the dog would rather lick my face than bite Sure didn't feel like that at the time. I say to the both of you now "Go eff yourselves!!" What an unpleasant shopping experience in a type of retailer that I would think would be nothing but highly courteous. My wife just informed me that when she returned to your shop after you were supposed to reset the stone in the engagement and it fell out (luckily she found it)you no remorse was shown and no apology again. You guys need to do much better!!

Always top-tier service and a great selection. Came in today…read morefor a quick watch battery. No issues.

First time poster but had a great experience with selling estate jewelry ... gave me a great price…read moreand even offered to store my jewelry in their safe when an issue back home came up. Couldn't be more pleased. Thanks guys! Bright lighting and an experienced staff were also a plus. If you have estate jewelry and need to get a fair and honest price, I highly recomend.

I just went in there today, I believe they are one of the newer Jewelers in town. With the region's…read moreIrish population i'm sure that these guys will make it here and thrive. I took my watch in to get cleaned and shined (Breitling Super Avenger) and because of the bezel and diamonds in the band i was afraid to give this to someone that didn't know what they were doing in fear that the diamonds could become lose. The owner was very knowledgeable and gave it a quick shine that made it look new again. There was no pretentious aura and it was a very comfortable place to browse. I tried on a claddagh ring that i would have bought but it didn't fit. This is a solid place, i'll definately go back. very good service, very professional without the pretentious BS that you find at jewelry boutiques these days.

Went in to look at watches. There were 3-4 people in the store and zero customers, yet not a single…read moreperson bothered to acknowledge us. While browsing, I noticed the prices were almost double the actual market value. Within a minute, someone else walked in and the owner immediately rushed over to greet them, while continuing to completely ignore us, as if we didn't exist. Even as we walked out, no acknowledgment, no courtesy, nothing. He just kept chatting with his friends. Clearly, the owner is very selective about who he wants to do business with and it's not about customer service.

I had a watch issue that multiple stores said would take 2 weeks just to get a quote and more time…read moreto actually fix the watch. Here I walked in and they fixed it in 5 minutes. They were very kind and gave information on how the watch was broken.

I now use DGE for all my local gold sales. They are honest and fair. Gold, Silver and…read moreparts/broken jewelry.

Great service -- willing to help and knowledgeable ! Greg…read moreand his team were great to work with

I have been a patron of Guy Jewelers for about 15 years and gave many recommendations to my friends…read moreand family. Several engagement rings, wedding rings and other jewelry from pandora to custom pieces have been acquired. Recently I inherited a large diamond ring that has been in my family for over 85 years but the setting was old and too large for my hand. Julia spent time with me and designed a setting on the computer that suited me perfectly. She listened to my concerns and wants and created a ring that is gorgeous! Everything I asked for was accomplished and I am extremely pleased with the results. They even added "wings" inside the ring so it can slide with ease over my knuckle and stops the diamond from turning. I'm looking forward to doing business with them again in the future.

When I went to Guy Edward's New and Estate Jewelry, they offered me ONLY $404 for 10 grams of…read more14-karat gold. This was a blatant attempt at scamming and deception from the start. The shop was cluttered and unclean, setting a questionable tone. They tried to convince me that I needed to apply an additional 54% reduction on the 14-karat gold price, even though the spot price of $71 per gram was already adjusted for purity. This was just a tactic to lower their offer even more. They also lied about the weight of my gold, claiming I had only 9.7 grams when the reality was different. In contrast, Dublin Jewelers offered me a fair and honest price of $760 for the gold and an additional $105 for the gemstones, totaling $865. This stark difference highlighted how much Guy Edward's was trying to not just shortchange me but completely rip me off and take advantage of a potentially unknowing customer. They were not only undervaluing the gold but also ignoring the actual weight and the value of the gemstones. What made the situation even more frustrating was that when I initially went in, I pretended not to know anything about the actual gold value. Once I mentioned the correct spot price, they looked surprised and tried to gaslight me one last time, but ultimately they gave up once it was clear that I knew exactly what was going on. The entire Family and Staff joined in on the dishonest tactics, collectively trying to gaslight me and push me into thinking the other shop made a miscalculation. It was a coordinated effort to rob me. Gold price is easy to see there should be no games played with the price they knew there is zero excuse for this even removing the value of stones they were trying to rob me as Dublin Jewelers offered me 760$ for gold ALONE comparing that to Guy Edward's offer of 404$ it's clear this wasn't just them offering a bad rate but them completely trying to take advantage of me and steal from me. In summary, Guy Edward's Jewelry is not trustworthy. They knew what they were doing and chose to deceive me anyway. I strongly advise anyone considering doing business there to look elsewhere and choose reputable jewelers like Dublin Jewelers. This business is NOT helping their customers get the full value for their precious metals . They thought I was someone who didn't know any better and tried to exploit me extremely disappointing to see people treat others like this. Buying gold makes money already there is no need to scam. Pure greed this is worse than a just bad offer it's a scam. (Gold on table is what they offered only $404)

SCAM SCAM SCAM! Be prepared for prices to be more that 2x…read morefrom what is listed on their website. When I called to ask a question they said they were updating their website, and the price is different because "gold prices jumped". Yeahhhhhh.... not by that much. Nice try. What a waste of time.

WB Choice Jewelry is a great place to get your 14k gold chain welded, (My specific item) or any…read moreother jewelry piece you need fixed. They have skilled jewelers who can expertly fix your chain and make it look as good as new. The staff is friendly and helpful, and they provide excellent customer service. I'm sure you'll be happy with the results! Plus they are fast and efficient!