Really prompt with making changes/adding items on our invoice, and have a great selection of items…read more Our backyard wedding was amazing because of it!!! However, some of the umbrellas were noticeably crooked and the workers setting up couldn't really do much about it, it may be worth getting new umbrellas or new hardware. I paid for early set up between 8am-12pm and they arrived at around 11:30am. I along with others were ready to set up tableware and decor at 8am but couldn't start until much later because of their late arrival. The workers setting up were amazing, but we had to help with setup to expedite our decor setup because of it, even though I had paid extra for setup as well. Additionally, they originally brought a few incorrect items/forgotten some and had to go back to the warehouse to retrieve them. I was worried about this since my friend had hired them a couple weeks prior when they promised to bring items for her. When they didn't show up, she called multiple times, left messages on their after hours/weekend line and no one got back to her and left her to come up with her own solutions at extra costs. Additionally, the administrative team didn't fully address the issue and stated she didn't contact them, even though she has all of the call logs. I felt it was handled poorly. When I asked for a responsive after hours line/number, they provided me with their normal business line and I felt really nervous about a potentially similar situation. In the end, the worker John who took care of rental drop offs/setup called and texted us from his personal number which was incredibly helpful and kind. I think in future they should definitely have a designated on-call person to take care of mishaps since most events happen outside of their office hours.

Had a great experience with Ricky's Party Rentals. There was a mix-up on my end with the delivery,…read moreand they still went above and beyond to accommodate everything we needed. The quality of the rentals was great, everything looked amazing, and their customer service was excellent. Very professional and easy to work with. Highly recommend!

Excellent service! Friendly, kind and on time and great prices! I appreciate the setup and tear…read moredown. Gracias

Called two days prior to the event. I was able to secure a tent for my father's birthday party…read more They came by Saturday morning to install it and I realized I need a few more tables and chairs. They quickly came back with a few tables a chairs. Very nice people and the prices are very reasonable. Thank you Doris!

I've used Lopez Party Rentals bounce houses and waterslides about 4 or 5 times now…read more They've been available, even for last-minute parties. They deliver as early and pick-up as late as you want. Well worth the cost. Professional and friendly as well.

I recently utilized Lopez Party Rentals for a helium tank rental for my 50th birthday/Halloween…read moreparty. Following the event, I experienced a bit of post-party chaos during cleanup. Due to the flurry of activity, there was a mix-up, and I mistakenly believed the tank had already been returned. When Lopez Party Rentals contacted me regarding the return, I immediately located the tank and brought it back. I was incredibly impressed by their professionalism and understanding regarding the situation. They acknowledged the honest mistake and, as a wonderful gesture of goodwill, they waived the charge for the additional day of rental. This level of outstanding customer service and flexibility is truly appreciated. I am extremely grateful for their kindness and highly recommend Lopez Party Rentals. I look forward to using their services for all my future event needs.

I placed my order on December 15 for chair and table rentals for my mother's 60th birthday. I…read moreemailed, called, and texted after seeing on the website that orders are confirmed within 24 hours, but I received no response. Over a week later, I was informed that my order could not be fulfilled due to a $125 delivery minimum, which was never communicated upfront. Being notified so close to Christmas Eve left me scrambling to find another rental company. Had this been shared earlier, I would have had time to make other arrangements. very sad because I would use them for every party we had at our home. Complete letdown and lack of communication.

Super happy with the service! The rentals were clean, and the team was very professional. They have…read morethe cutest little tables and chairs, which not a lot of vendors offer. They were prompt and showed up exactly when they said they would. They were also very accommodating with my changing event dates, which I really appreciated. The only feedback I would give is slightly quicker response times (but that's coming from someone who likes to know things right away). Overall, I still give them 5 stars and am extremely happy with the experience. I will definitely order again for future parties

Mayra and her crew saved the day!!! We had a last minute mishap in our end and she pulled through…read morein a time to set us up for my daughter's birthday party. We are extremely grateful to her for making it happen and on top of it the kids really enjoyed all of the soft play. I've rented from other vendors and her equipment by far is the most quality. We will be booking from her again!!

Rented a soft play and balloon house for my daughter's birthday. Mayra made the day of the party…read moresuper stress free for me, she came in early and set up everything so beautifully! The equipment was very clean and smelled sanitized lol prices are extremely reasonable compared to other party rentals I reached out to for quotes. Will definitely be using party & play rentals for future parties.

Yes, service was great and kept in contact with Gabby. I will definitely use again. I searched many…read moreplaces and this one had great packages for what I needed . I will definitely refer her to family & friends for future events.

I have rented from them a couple of times and would recommend them for all your future eventsread more

A+++ I couldn't have found a better place for table and chairs rental Jaime has been very kind…read moreand attentive with all my requests I would definitely use him again and refer him to anybody that needs his services

Very impressed! Professional and helpful on the phone, prompt with service and a price I was very…read morehappy with! We had a recommendation for a party rental that I had been told was the lowest around but I reached out and that person never got back to me. So I headed to yelp, given the fact that j had such high ratings and seemed to be a legit professional business, I figured it would be much more, but I got 72 chairs, 9 tables and a cocktail table for $179. I was very happy with that, I did the side by side per table and chair with the other guy and it came out almost exactly the same! Plus they dropped off the tables the day before! I was able to set up in advance which was a huge plus for me. They picked up the day after the party, giving plenty of time for us to clean up! We will definitely be recommending to friends!

Amazing customer service and attention to every detail of the order. Follow-up is excellent and the…read moredelivery staff is very friendly and helpful. This is the rental company I will use for all of my events.

I really wanted to love this company because they were one of the few local rental companies that…read morehad the exact Mickey Mouse Clubhouse bounce house my son had been asking for. It was the only thing he wanted for his birthday, so finding it meant a lot. Unfortunately, the experience was disappointing from beginning to end. The booking process was confusing. After submitting my reservation I received no confirmation email or receipt, so I had to call myself to make sure they had actually received my order. They did call a week before and the day before to confirm delivery, but I wouldn't have known everything was set without calling first. We were told delivery would be between 9:00 a.m. and 2:00 p.m., and I even received a text saying the driver would call 30 minutes before arriving. Instead, the bounce house was delivered at 8:15 a.m. without a call, before the scheduled window. My husband arrived at 9:00 with the cash payment only to discover it had already been delivered... and it was the wrong bounce house. They brought a Disney Princess inflatable instead of the Mickey one my son had been so excited about. Since they arrived early, my father in law also had to drive to the bank for cash. To their credit, they did send the driver back with the correct Mickey bounce house, and my son absolutely loved it. The bounce house itself was clean, in great condition, and made his birthday. I truly appreciate that they corrected the mistake. Pickup was another headache. It was originally scheduled for Monday, but they asked to come Tuesday instead. I explained that my in laws had gardeners coming Tuesday morning and asked that pickup happen by 9:00 a.m. They agreed, but the driver didn't arrive until about 10:30. My mother in law had to ask the gardeners to work around the bounce house while they waited. I understand this was a busy holiday weekend, and I want to give them grace for that. But between the confusing reservation process, poor communication, delivering the wrong bounce house, arriving outside the promised delivery window, and missing the agreed upon pickup time, it was an unnecessarily stressful experience. I'm thankful my son ended up getting the Mickey bounce house he had his heart set on, but based on this experience, I don't think I'd rent from Jump N Jump again.