1. Gene Hardy Flooring

1. Gene Hardy Flooring

0

Taunton, MA

Gene Hardy Flooring

4.2 (10 reviews)
Closed 9:00 am - 5:00 pm

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Services - Gene Hardy Flooring

Carpet installation

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Recommended Reviews - Gene Hardy Flooring

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I would not consider this done by any means.
Sou B.

Oddly not accredited by the BBB and there is a filed complaint on this company. Now I know why. Shawn lacks integrity and ethical practices. Please make sure your property has cameras to record the days and times and you can also pull up the alarm company records for access in and out of the house when their contractors are on your property. The workers and their subcontractors cannot keep their jobs straight between one site or another. The tile crew arrived with the wrong tile and that delayed the project by months. An entire set of tiles for a particular job was missing and they had to hunt it down and when they resolved the issue it was from a completely different dye lot. The crew was spread out between 3 different jobs all over Massachusetts and caused over a year of delays. The company offered many excuses and the jobs for my property are still not done. When addressed with my concerns the company chose to pass the blame and not resolve the issue. I've spoken to the daughter and the father and even the ceramic guy who already finished the job and had nothing left to do with toilet or vanities. This company was not able to pull records or receipts for their orders.

Andi's Aesthetics
Andi W.

My first experience with Gene Hardy Flooring was when they installed hardwoods throughout most of my home. The floors came out gorgeous! A few years later, they installed carpeting in two bedrooms. When I opened a business this year, I ONLY called Gene Hardy and once again, they provided TOP NOTCH service!! I've referred them to many friends and family who have also utilized their services. Gene Hardy Flooring provides affordable, honest, efficient and excellent service. Love the integrity of this company!

Even grouted around the fireplace!

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1 year ago

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2 years ago

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Gene H.

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2 years ago

Very happy with the service and selection. My kitchen floor and tile backsplash look beautiful!

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Gene H.

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3 years ago

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2 years ago

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Gene H.

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5 years ago

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10 years ago

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8 years ago

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10 years ago

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10 years ago

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Review Highlights - Gene Hardy Flooring

Since that time Gene and team have successfully completed 4 rug installations and one kitchen floor for me at my different properties.

Mentioned in 3 reviews

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Steve's Hardwood Floors

Steve's Hardwood Floors

1.4
(10 reviews)

I would give less than 1 star if possible. My in laws highly…read morerecommended this company as they had their hardwood floors redone, but by the original owner I scheduled a date for the hardwood floors to be refinished with the new owner (son of original owner) via text message. I was pregnant and we were moving so it was important things get done on time. I ended up going into labor the day before the floors were supposed to be refinished. My father in law called to confirm for us that the floors were getting done the next day, and the new owner said he had in his appointment book a different day (even though I have a text message stating differently). The floors are terrible. They were supposed to do multiple coats and if that is the case, they wouldn't be so easily scratched. The floors were only redone 2 months ago and these are solid wood floors. Already there are scratches and all of our furniture has pads on them to prevent scratching. I regret using this company and when there was the scheduling conflict, I should have gone with a different company. I highly doubt multiple finishing coats were put on and am very pissed I am going to have to get these floors done again in the near future. STAY AWAY - WASTE OF MONEY

I have used this company more than once. In the past I was very pleased with the work and would…read morehave given a great review. Unfortunately, the owner Derek started a job on a property we own but never came back to finish the job. He did respond by text that he would complete the work by a given date, then he extended the date. Now he has not responded to any calls or texts. I am shocked and amazed such a reputable company would conduct business in this way. I have personally recommended this company to many others. Scary a job would be started and never finished with no response! The quality of this company and the professionalism has been compromised and unfortunately the owner is responsible.

Gene Hardy Flooring - carpeting - Updated July 2026

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