Best floors ever. Made really worn pine floors in a Captain's house like new. Will use again and…read moreagain.

Ken was great. Fantastic quality and very personable. Answered all our questions and got the work…read moredone on time, allowing us to move in on time. Highly recommended

Carpets of Cape Cod goes over and beyond to help their customers find the perfect rug. They have…read moreone of the best selections of carpets on the Cape. Jeanne is very knowledgable and provided amazing customer service. The installers were professional and took the time to place the rugs exactly how I wanted them. I am so happy to find a local business that cares about the customer experience and strives to exceed all expectations.

Purchased a stair runner from them two years ago. Great customer service and they work in your…read morebudget. Sadly someone dropped bleach on it. Within 48 hours I had a new runner installed. The owner gave me a great deal and got the installers right out. The installer was professional and nice. We had a great conversation. I'll go back to them for sure. They treat you like family.

I was originally very impressed with FCI when I had the initial consultation. We had received…read moreseveral quotes and were impressed with Matt and his knowledge and guarantees. I made it clear how important it was to have the floors completed the week we had planned and was told they would be even with hidden issues. Was also told the quote is what it is and no hidden fees will arise at the end of the project. Only one person came for the entire project because his co worker quit before the start of my floors. Chris was fantastic but the subfloor under my tile was an issue and had to be ripped up along with the tile which I understand was an unexpected issue. I had to pay extra for more subfloor. I know it was out of their hands but I did not plan for that extra cost out of pocket. The project was not finished when I was told it would be because only on one of the days, they sent an extra pair of hands to help, which that helper scraped my wall so I had to sand and repaint that spot. Even after it was finished, the thresholds had to be replaced because the nails were coming up through them. This took and extra couple weeks to be completed . I will say Craig followed up to make sure it was done correctly and when all is said and done, Chris did an amazing job on the floors. I wish the communication from Matt to myself and the crew was better and I understand people are busy but a quick text is all I required to stay in the loop. Again, I gave 4 starts because the floors look amazing.

Great company. Installers were the best and the floor and carpeting…read morewas done with skill and looks great. Would highly recommend the company and especially the installers. Thanks

Firstly, Max is awesome. Communicative, pleasant, polite, prompt, professional. We loved working…read morewith him. His team were also very helpful and very nice. Everyone worked hard - from the time they walked in until the time they left. The quote was great and inside the budget we'd allowed and we got a ton more than we expected - broken boards replaced, boards that had been replaced with the wrong wood were removed and redone with the correct, matching wood, a couple of boards that didn't lay completely flat were repaired, and so on. But the finished floors were the star of the show! The floors look new. Not repaired, not improved - NEW. We have a long house, and you can see a huge expanse of wooden flooring from one end to the other, and the effect is now gorgeous. We are entirely happy and we got exactly what we'd hoped for. We recommend Max and Luxe Flooring 100% and would use them without hesitation on any further refinishing projects.

Max and his team were extremely helpful and informative. I was able to get an in-home estimate…read morequickly to refinish the floors and I could tell he was invested in his work by the way he took his time analyzing the floors. He ended up saving me a significant amount of money compared to other estimates by offering maintanance options since my floors were already in good condition. He took the time to teach me how to keep the floors in good shape with specific cleaning products which was very helpful as a first time homeowner. He and his team finished the project in a day and he even came back the next day to walk through the house with me in case I had any questions or concerns. Ultimately a very pleasant experience! Would recommend.

Ken is a pleasure to work with. He did a fantastic job refinishing our floors. I would highly…read morerecommend using Millennium.

Great quality work. Great and knowledgeable and talented owner with great flooring workers also…read more Great pricing also. Quickly responded to my call. Came asap for estimate and plan and discussion on what is wanted and what he will do to accomplish it. Oil based latex or water based ? Finish - high gloss or satin finish ? I had someone come in before Millennium and this a#% didn't know what he was doing. Talked a good talk , had nice fake pictures and gave me a reference phone number as I requested. Number didn't allow me to see anything. The pictures of the floors he claimed to do ... was not his work. I won't mention his name. Though if a pegleg handyman comes knocking. Tell him to keep on walking. Millennium flooring did a great job taking care of my floors and correcting the pegleg liars damages. At least the flooring damage. Pegleg damaged my steps by spilling Polyurathane on my concrete steps. Messed up my solid wood front door, my fireplace bricks. Millennium Flooring did great work. Clean work. Quick work. A year later and I'm still raving about this company and it's owner also.

JML Flooring drove all the way up from Cape Code to the Merrimack Valley to do the tile…read moreinstallation in our kitchen. The two man crew got here at 8:00am and left at 9:30pm. When they left the kitchen was cleaned up, construction debris were removed, and the tiles were perfectly in place. It was a big job (two backsplash areas and a wall large wall--150 sq feet of tile) with a lot of complicated woodwork to cut out around in our Italianette house built in 1853. The job was done flawlessly. I'd hire JML flooring again without any hesitation.

JML flooring made great efforts to accommodate my needs for the backsplash tiling of my kitchen in…read moreHarwich. Everyone was pleasant to deal with. Joe was a wonderful communicator before and after the work was done. The workers did an excellent job, even when confronted with a snafu with the tiles. Their cleanup was as thorough as their work. I recommend this company enthusiastically and would hire them again in the future.

Was texted lumber was coming on the 3rd between 1 - 3 pm. No show. Texted and got "I'm sorry, I…read moremeant the 5th between 1 - 3 pm. I called the store at 3:30 & was assured they had just picked up my order. It's now 4:45 and the driver is 45 minutes away. He went somewhere else first. I gave up 2 beautiful days to wait around for nothing. They offered half the delivery fee!!! The guys in the shop were helpful but the delivery service is ABYSMAL... Don't even think about it.

Excellent service Good prices…read moreInstallation was great Great manager and staff Customer service very helpful Installation done on time Answered all questions

I only had a small order. But when I walked in, I was greeted with smiles and warmth. Larry and Mel…read morewere both super helpful and I literally walked out of there feeling way better than I did when I walked in. Thank you for the laughs and all of your helpful tips. And thanks for going beyond the call with my multiple requests. It's not HOME BEAUTIFUL, but considering that this was my first backslash trim, I'm feeling mighty proud.

For an expert opinion on high quality materials, come to Cloutier. If you want poor service and low…read morequality products, go to Home Depot. We're in the market for a kitchen backsplash to finish our renovations. We got 5 samples of tile from Home Depot, most arrived chipped and broken. Not to be discouraged, we decided to nix the big box brand and shop local. My parents purchased their kitchen floor here years ago, and the service hasn't wavered a bit. Their showroom is extensive, and you're greeted upon arrival. Betty quickly honed in on what we were looking for, and took us straight to the section that could meet our needs. After showing her the granite we already have, she brought out several samples and a few that varied a bit from what we said we were looking for. Well, we brought a sample home, and the one we fell in love with was actually quite different than what we thought we were looking for! They have a huge array of products at different prices. Our selection just happened to be on the low end, at $11/sq. ft. Some other marble tiles we viewed were as much as $50/sq. ft. You definitely get what you pay for - $11 was a little more than we were looking at from Home Depot but the quality of the product and the service were so much higher at Cloutier, it's worth it!

Eric refinished our floors while we were on vacation. Very easy to work with and very trustworthy…read more My guests couldn't believe how beautiful the floors looked. I would definitely hire them again.

Eric did an outstanding job! So easy to work with. extremely professional and the work was none on…read moretime. I highly recommend him!

Great quality, price and communication start to finish! I would highly recommend Alex to anyone…read morewith a floor project in the Cape area.

I would strongly warn other homeowners to be very careful with this company. They installed wood…read morefloors in my historic home in Newport, and after only a short period of time the floors dried out, shrank, and opened up with obvious, unattractive gaps between the boards. For a paid professional installation, this result is unacceptable. What makes this experience even worse is their complete refusal to deal with the problem afterward. I paid their invoices fully and on time. When I contacted them and asked them to return, inspect the damage, and discuss a remedy, they stopped communicating altogether. Calls were not returned. Emails were ignored. Good contractors stand behind their work. This company did not. In my experience, they delivered poor workmanship, then avoided responsibility once payment had been collected. I cannot recommend them, and I think potential clients should take this behavior very seriously.