Great little hardware store. If they don't have what you need they will make sure to find it…read more That is great customer service. Don and Mario know their stuff! Swing by and check it out.

This store has a minimal stock of standard hardware like plumbing, nuts and bolts and irrigation…read moreitems. In a pinch you could give him a try. It's staffed with no more then two but, they have some knowledge that is helpful. They are behind the seven-eleven store.

We have just had horrible luck with refrigerators from Lowe's. Our LG was a nightmare for 3 years…read moreso we thought let's go with a more reliable brand. We bought a Bosch with a 5 year extended warranty. The Bosch arrived with adhesive on the door Lowe's didn't believe us wouldn't come off. Lowe's tried to remove it and spent almost an hour trying to prove us wrong. We ended up with a new refrigerator. Now the fun begins. They extended warranty team didn't believe we bought the extended warranty for over 3 weeks. We spent a ton of time calling and emailing them proof of purchase before they would show we bought the extended warranty. Man I miss the refrigerators that lasted 20 years.

Lowe's, Madera: 2023 Oct 30 (5 of 5)…read more We have had ups-and-downs with Lowe's service, so we are thrilled to put in a good word for Saul & Leslie. Saul assisted us with our needs. He was a cheerful young lad. Leslie worked at the check-out. She was pleasant and sweet. They both made shopping at Lowe's a delight.

I really like this hardware.They are ready & willing to help their customers.Theyre friendly and…read moretried to help me me both times with my issues.I will be coming here in the future.Nothing like Do It Best!

This place is like a circus they tell you one thing one day and tell you the complete opposite the…read morenext day they don't have anybody in there that knows what they're doing or talking about I can go to a store with monkeys working behind the counter and get better service

Store is SUPER ORGANIZED!! Staff greets u right when u come in and asked if u need any help! Just…read morelike the old days! I'm definitely not good at shopping for tools or anything like that so when I was asked if I needed help I jumped to the offer! I was able to find the right tarps, batteries, and all the other items I needed! I like to get ahead before winter and they had everything! Flood pumps flash lights etc...there was a short woman named Virginia who was a big help thank you harbor freight!

While shopping the employees are different. Some appear happy, willing to help. Others 50% act put…read moreoff. Do not want to help. Do the min if that. Store manage act like he does not want to even be there. Min help with an attitude. This store could use a change starting at the top

Was very impressed by the help I received by Roger, I believe he said he worked the garden…read moredepartment. He was very patient, took his time to help me and to answer all my questions. Was looking at a leaf blower when he approached me. Asked if I needed help. Don't think I would have bought it if it wasn't for him stopping by to help me and showing me the product. Roger was the most helpful person I have encountered at this Home Depot. Thank you Roger for all your help.

Patty at the pro desk was absolutely awful to deal with. Her unprofessionalism is why I remembered…read morewhy we moved our commercial account to Lowe's.

Great place for your building materials friendly people and great service I've been going there…read moresince they opened definitely recommend it for anyone looking for something for their home or business

Small hardware store in a small town. The shop has a lot of items the average do it yourself type…read moreperson would need. I can go here and usually get what i need to get the job done. The staff are very helpful and will answer all your questions. The prices are on the high side, but I can understand why. Stop in and buy what you need for your next DIY project

My husband bought a Traeger smoker last week. It was assembled and delivered today. Stuart let us…read moreknow when he was coming and was very knowledgeable. Answered all questions, gave us some tips, and gave us names to call with any other questions. Thank you Stuart!

I recently visited Ace Hardware on Champlain Drive in Fresno and was very disappointed with the…read morelevel of customer service I received. While searching for a specific item, I approached several employees for assistance. Rather than taking a moment to help or walk me to the product, I was simply pointed toward the other side of the store and left to continue searching on my own. One of the reasons customers choose a neighborhood hardware store over a large box retailer is the expectation of knowledgeable, helpful service. Unfortunately, that was not my experience during this visit. I felt ignored and unimportant as a customer. Based on this experience, this will likely be my last visit to this location. Customer service is what keeps people coming back, and if improvements are not made, I believe the store will continue to lose loyal customers.