Wash your dog at home or go somewhere else $60+ picked my dog up still wet and smelling the same as…read moreI dropped her off

I am new to the area and needed a new groomer for my dogs. I have 2 shih tzus and have tried SO…read moremany different groomers in the past to know that not everyone has the skill to work on shih tzus! I couldn't tell you The amount of times my dogs have ended up looking like aliens or just flat out ugly when I pick them up. Bella's hair around her face grows forward & down, while Nemo's hair grows up and back. I've had terrible experiences at other petco grooming salons so I was definitly skeptical but Nancy & Kim really showed their dedication to their work and their skill level! Nancy worked on Bella while Kim worked on Nemo. They both did such an amazing job!!! AND they were done soo quick! I was told to come back in about 4 hours but I got a call after 2 hours saying they were done!! My dogs are so stubborn, hate being bathed, and overall hate the groomers but I truly appreciate how much patience both Stylists had while also working so quickly & efficiently Bella is my little psycho princess who is a disaster when she eats and her whole face is always a mess so I started putting her hair in a pony tail/pig tails to keep her face clean. She is so stubborn & HATES her face being touched. Not only did Nancy give her the cutest haircut ever (exactly what I asked her for), she also managed to BRAID Bella's hair! I am so beyond shocked with how she was able to do that! Nancy, I may need to start coming once a week just to have her hair braided by you Thank you so so much Nancy & Kim, I will see you both again in a couple months for their next grooming apt! Disclaimer: I put the bows in her hair myself, Petco didn't provide those!

I have been coming to Alicia with my dogs for years. My dog's last appointments has made me no…read morelonger allow Alicia to groom my dogs. I will no longer give my business to A & L Purr D Paws. My one dog gets a close shave every time but when I brought her home I noticed she had patches of redness on her skin. My dog was in distress because she had a huge irritated red patch on her back and she couldn't scratch it. This has never happened to my dog before so I had no idea why this suddenly appeared on her skin. My other dog had an appointment a few weeks later and when I brought her home she started squinting her eye and wouldn't open it. I thought maybe she had a hair in her eye so I flushed her eye and watched her for a few hours. My dog started showing signs of pain and she was keeping her eye completely shut. I immediately took her to the vet ER and I didn't care that it was midnight by the time I arrived I just knew something was wrong with my dog. The vet took her back to put dye in her eyes to see what he could find and what he found shocked me. He said she had three serious cuts in her eye. A cut that reached behind her eye, one on the front of her eye and a hole in her eye the size of a pea and these injuries started to form ulcers. I told him she was at the groomers earlier and he said that was the answer to my dog's eye injury. He said had I not rushed to the ER my dog could've either lost her eye sight or it could've ruptured causing her to lose her eye. I had contacted Alicia and the next day and told her what had happened and Alicia denied everything. She argued with me over the phone and even argued with my sister. She didn't believe that I took my dog to the Vet ER at midnight and demanded that she call them herself to see if it was true. I told Alicia I would bring her the paperwork proof of me going there, what it showed when her eye was dyed, the photos of my dog, and the amount I spent to help her get all these tests done. Even still Alicia said it's not possible for ulcers to form in that short amount of hours yet she admitted that she's no vet and she wouldn't know but she believes that ulcers cannot form that quick. I again said I would bring the proof to show that it does form that quick. I brought Alicia all of the paperwork from the vet ER and she said she would pay the bills but she's been doing this for 20 years and she has never harmed a dog. She was giving me attitude and being so rude that it honestly shocked me because she's never spoken to me this way. My other dog still had an upcoming appointment with her and I told Alicia I wanted to cancel it and again Alicia was rude about it. Alicia has lost my business permanently and sadly I cannot even imagine what my dogs went through. The vet said with the first cut my dog would've shown a reaction to it so for my dog to have three cuts, he told me he himself cannot even think about what my dog went through. Please do your research about a groomers business before you bring your pets to them and also if you notice the attitude of the owner, please let that say something to you.

If you're looking for a groomer, this is the place they genuinely love animals and what they do …read more It's always very clean, smells great , staff is respectful. They take such good care of your cats dogs and take extra care of not getting water in their ears That's a big big one for me. Prices are very reasonable and there's been times when I could not pick up my Jonjo on time and it's never been a problem. and I love how Alishia works with my schedule to get him in and out .

Stopped by for some chick feed. The prices were affordable and they had a nice variety. I wasn't…read morequite sure which one was the one my dad usually purchases, but the young lady at the counter was super helpful. She gave me some advice and I was able to pick a few bags to purchase. I like the fact the you drive around the back and they workers load your items. Clean store and great customer service

Horrible customer service. One of the guys there was not helpful and super rude. I'll be sticking…read moreto Evan's Feed.

Whities is my first choice to get live food! We have been purchasing live food for our Beardie for…read moretwo years here! The drive is an hour, but we take the time to do it because we know the live food is well cared for! The crickets and worms are ALWAYS LIVELY!! The price is reasonable and the staff and cashiers are always beyond friendly!!! Something that irritates me, BUT IM GRATEFUL FOR... When using a card EVERY SINGLE TIME YOU ARE CHECKED FOR MATCHING IDENTIFICATION!!!! This is the ONLYYYYYYYY store I deal with that does it! After the purchase I'm always grateful!!

Good: large selection of pet supplies, reptiles and fish…read more Bad: I've gone here since I was a kid and it was on the other side of town. I also remember the parrots at the front of this store. The service has gone down hill. The fish department is just... yikes. I've been in several times this month as I'm setting up and cycling a new tank. I purchased the tank here and wish I hadn't trusted them so much. I got the tank to start a neocaradina colony. This tank is not suitable for neos and was missing parts such as intake guard and beta flow nozzle. It's loud as hell indicating something isn't right. They said 30 day return policy but failed to mention the tank had to be unused in its original packaging. Sooooo my shrimp tank is missing key parts and is loud as hell but these tanks are typically quiet. Annnnnnd it's not suitable for shrimp. Also no one asked if I needed help I had to hunt someone down which seemingly annoyed them. The cashiers have always been friendly and helpful. Fish department is just... not what it used to be. When I asked where the neos were the guy just pointed down the row of fish and said, they're down there. Okay... lots of possibilities but okay. Good luck getting help with the aquatic plants. I was also severely disappointed to see Whitie's beta care. They have overly small tanks with betas which just keeps reinforcing improper beta care. On top of that the bettas that aren't in a tiny display tank are in even smaller cups than Petsmart! They can't even swim in a circle they are literally in small drinking cups. Most of them show signs of distress like fin clamping and their water was gross. This isn't okay. It's not terribly difficult to start a beta rack. They have such good care for their other animals. This was disappointing to see especially because they have other aggressive fish in proper sized tanks. Overall disappointing to see this and totally irritated to buy a 200.00 tank to learn it has missing parts and a return policy that was not at all clear. I hope they get their poops in a pile because this experience left a bad taste in my mouth in what has otherwise been a classic store my whole life!

I come to this Tractor Supply regularly for dog food, treats, or sometimes just to browse. The last…read morefew times I've been here, they've been short-staffed, and coming from a retail background myself, I completely understand how tough that can be. Despite that, the manager, Miguel, is always working hard and apologizes for any delays while doing his best to help everyone in a timely manner. Today I witnessed a situation where a customer came in with a dog off leash. Miguel calmly and respectfully explained the store policy about keeping dogs on a leash for safety reasons. The customer became defensive and rude, even calling him names, but Miguel stayed professional the entire time and handled the situation with patience and respect. On top of that, he still went out of his way to help me find the dog food I needed while I was checking out. That kind of customer service and composure under pressure deserves recognition. Miguel is doing a great job, especially considering the staffing challenges. I hope corporate and other customers recognize the effort he puts in every day. People like him make the shopping experience better.

I have recently moved to Madera, CA. I needed to get a lawn mower for the new house. I searched…read moreonline for an eco friendly unit. I was pleased to see Tractor Supply had one in stock. I ordered one but had some difficulty and had to call the store. I am a Neighborhood Club Member at TSC. I am also a Air Force Veteran. I took advantage of my free delivery. And Brianna took my Veterans discount (Fourth of July) off manually. I was truly happy to know my new TSC go to store will not disappoint me. The customer service was outstanding. Team Member, Brianna, super helpful. Leadership skills goes from the top down. It is clear, to me, the store management is doing their job to ensure Team Members are clear how important top customer service is in today's retail competitive world. Well done #tsc Madera.

I'm going to rate solely on the grooming side. I've been bringing in my baby girl here since she…read morewas a pup and now she's 4 years old! Brandon used to be her groomer but he departed a couple years back but luckily we were able to find Patty! She's the best! She always treats my girl with love and care and it shows when I get her back. The best part of the whole thing is receiving the paw-gress reports. Brittany is always great there too!

We have been coming to the grooming salon here for a few years now; we followed Patty who has been…read moreamazing every time and gets our dog done in less than 3 hours. He's a tiny Shih Tzu weighing about 8 pounds and very quiet. Before this session, I called and asked for a recommendation to see what groomer would be a great fit for him, since he's very fragile. We got booked with Dev (Devanie) and I took him in with a lot of trust. The grooming took over 4 hours, I had to drive over at 4 hours because I was worried something happened since I hadn't gotten a call and he was one of the first that got dropped off at 8am. Sadly, he came back a mess and was barely getting his nails trimmed when I showed up. She said that he was wiggle so she couldn't do his face that well. However, it wasn't just his face. One leg was trimmed less than the other 4, the chest area and around the face and ears is uneven and looks bluntly cut, and his private area is still dirty and looks ungroomed. Worst of all I have no idea what he was doing in there for 4 hours, and when I asked the response I got was that some groomers are faster than others, no response on where he was during that time. If dogs are not your love and passion then I don't understand why anyone, that doesn't have their values aligned, would be working in a grooming salon.

A cute mom and pop small business pet store. Took my doggies in after picking up lunch next door…read more This pet store has anything you can need for any animal. I especially loved the amount of designer clothes for doggies and the huge display of cookies which I didn't see at first ! The owner and his wife were so friendly and helpful. We will be back for more puppy cookies and their Nike doggie jackets

I will never go back to this store again the owner Anthony was really rude and I felt harassed by…read morehim. It was my first time in the store and definitely the last. There are other pet stores around town cheaper and with better customer service.